VP Product - Network

| Fort Collins | Remote
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BillGO is looking for a highly self-motivated individual with a passion for directing and managing the growth of a product and who can work in a fast growth environment. The VP Product - Network will be the product SME, having a deep understanding of how the Product makes the company successful. You are obsessed with the customer experience and will shape, define, and articulate the customer experience. Key factors for this position are excellent written and verbal communication skills, ability to develop collaborative relationships across the organization, ability to work well under time constraints, and a knack for thinking both tactically and strategically. The ideal candidate will  have a high attention to detail, be well organized, flexible, and highly motivated.

Responsibilities:

  • Expand data content and capability of the BillGO biller directory.
  • Drive the development of support tools for how the network is managed internally.
  • Manage strategies for proprietary and partner networks, including creating commercial models to successfully integrate faster payments networks into the BillGO Network.
  • Productize network value and access for billers; create GTM value prop.
  • Determine Total Addressable Market, currently served, and develop a growth plan including a prioritized target list for participation.
  • Be the SME; have deep understanding of how the product makes the company successful.
  • Be the evangelist for the customer/user; be obsessed with the customer experience.
  • Shape, define, and in written and verbal communication, articulate the customer experience, and its related product requirements and vision.
  • Act as the conduit between the Product team and other stakeholders
  • Keep finger on pulse of the market and be able to anticipate industry shifts before they happen. This includes an understanding of competitors’ strengths and weaknesses.
  • Predict future wants and needs before customers are aware they have them; sell vision internally and externally.
  • Identify and assess opportunities for product development or extensions based on customer, market, and data driven analysis; present those ideas to various levels within the organization.
  • Prioritize new features in line with obtaining Company goals.
  • Create and socialize key metrics and reporting to track product success; ability to pivot product. Protect the user experience in the process.
  • Maintain a current understanding of competitors strengths and weaknesses.
  • Create and manage a detailed product roadmap tied to concrete business goals and revenue projections; produce businesses cases as needed.
  • Deliver product requirements to engineering and implementation teams.
  • Lead the creation and help direct all GTM activities.
  • Ensure creation of necessary product documentation.
  • Build positive relationships with individuals and teams across the organization and with external partners.

Requirements:

  • A or B.S Degree with 8+ years of product management experience in a dynamic, fast-paced environment.
  • Creating/delivering new products; for internal and external consumption.
  • Building and managing a growing network. 
  • Experience owning products with greater than $1B in transactions.
  • Experience in a business-facing product role.
  • Training in a leading product management methodology (E.G. Pragmatic Marketing, or others).
  • Excellent written and verbal communication skills, comfort presenting and engaging at senior levels.
  • Ability to develop collaborative relationships across the organization and with clients.
  • Ability to work well under time constraints, and influence outcomes with many different viewpoints and constituents.
  • Ability to successfully manage multiple projects concurrently, while still upholding best practices.
  • A knack for thinking both tactically and strategically.
  • Organized, detail oriented, flexible, self-starter and highly motivated.
  • Willing to travel 25-50% as needed.
  • High level of proficiency in Microsoft Office (specifically PowerPoint, Word, Excel)

#LI-Remote

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Technology we use

  • Engineering
    • .NETLanguages
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    • GolangLanguages
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    • SqlLanguages
    • jQueryLibraries
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    • AngularJSFrameworks
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    • Microsoft SQL ServerDatabases
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    • TeradataDatabases

Location

We are located in the technology corridor of Fort Collins. Our 5th floor balcony has views of the Rocky Mountains and concerts from the BillGO band.

An Insider's view of BillGO

What are some social events your company does?

Annual Top Golf Tournament or in the case of COVID, our first ever socially distanced "Night at the Drive-In" event.

Jake

Software Engineer

How do you collaborate with other teams in the company?

Collaboration is a constant at BillGO and we're a culture of high performance. We work as a team, we win or fail as a team, we hold each other accountable and we challenge one another to be the best we can possibly be.

Matt

SVP of Engineering

What does career growth look like on your team?

Growth potential is virtually unlimited on my team, and as long as you're willing to invest the time and commitment to learning and growing, you can do and grow into just about any role you set your mind to.

Scott

Senior Director Supplier Enablement

What is your vision for the company?

We believe everyone deserves access to a payments system that makes your tomorrow better than today!

And we're relentless about advancing payment systems to accelerate speed, efficiency and security for all!

Dan

Co Founder & CEO

What’s the vibe like in the office?

It's unlike any I've ever been a part of. From top to bottom we're a tight knit culture who walks the talk, and whose values are far beyond just writing on the wall. The energy, support and camaraderie are second to none and I love working at BillGO!

Nolan

Project Manager

What are BillGO Perks + Benefits

BillGO Benefits Overview

Pay and Benefits: We offer competitive pay and benefits, including unlimited PTO, holiday pay, free parking, adopt a shelter pet reimbursement, etc.

Tools: We provide the tools you need to do your best work

Owner’s Club: You’ll be granted ownership shares (stock options) so you have real skin in the game

Snacks and Drinks: We have a diverse selection of snacks and goodies, cater lunch every Wednesday and always bring in treats for employee bday celebrations

Growth & Learning: We foster a culture of learning through ongoing training opportunities, tuition and learning reimbursement, weekly knowledge sharing meetings, on and offsite workshops, article sharing, etc.

Fun Environment: We’re a close-knit group that likes to make work fun – we have an open office and get together for activities like happy hour and hiking

Culture
Volunteer in local community
We always host a holiday giving initiative to get employees actively involved in giving back. Adopt a shelter pet reimbursement
Partners with Nonprofits
Community partnership with WomenGive - sponsorship of a family a week for emergency BillPay relief
Friends outside of work
Eat lunch together
Intracompany committees
Unofficial "Diversity committee"; Training and Development committee; Culture & Events committee
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
BillGO's management team is highly diverse with a strong representation of various genders, ethnicities, age groups, military personnel etc. and is focused on continuous improvement of our DEI efforts
Unconscious bias training
We implemented our first company-wide implicit bias training earlier this year, with several other DEI initiatives planned for 2021
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Member of and partnership with diversityjobs.com as well as several other diversity focused communities
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
BillGO employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Dental Benefits
Our dental plan covers up to $5,000 of expenses per year
Vision Benefits
Health Insurance Benefits
BillGO offers several great coverage options through United Healthcare, and a highly competitive HSA option (with BillGO contributing $1200 per employee or $2400 per employee + family annually
Life Insurance
BillGO offers $50,000 in basic life insurance to all employees
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Beginning January 2021, BillGO will provide employees with a 401(k) matching plan managed by Voya financial, where we'll be providing a 3% match.
Company Equity
At BillGO, we place real value on employee ownership of the business through stock options, including vesting over a 4-year period.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
BillGO provides employees with flexible work schedules to accommodate personal or commuting time as needed.
Remote Work Program
Prior to COVID most employees worked from home 1 day a week, with additional flexible hours as need be
Family Medical Leave
Employees who have been with the company for 3 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Any sick days are covered for all employees.
Perks & Discounts
Casual Dress
Dress Code: Wear what makes you happy!
Commuter Benefits
Pre-tax commuter benefits for all employees
Company Outings
BillGO hosts company outings Semi-annually.
Free Daily Meals
BillGO employees get free lunch on Wednesday.
Stocked Kitchen
BillGO has a fully stocked kitchen including unlimited snacks, coffee, tea and pretty much any requests you'd like to add to the mix.
Some Meals Provided
We often bring in breakfast on Fridays or new hire orientation weeks, and employees get free lunch every Wednesday.
Happy Hours
Parking
We offer employees Free on-site parking.
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
BillGO offers employees professional development opportunities like conferences, workshops, online modules, group virtual training, etc.
Tuition Reimbursement
The Lifelong Learning Program provides Assistance up to $10,000 per year plus we pay 100% of tuition, books, and fees for each enrolled course.
Diversity Program
Lunch and learns
BillGO hosts lunch and learn meetings weekly every Wednesday
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
BillGO will cover costs for individual and team certifications as need be.
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