US Contractor - Product Specialist
Job Details
Description
The Contractor - Product Specialist ensures high levels of customer and internal user satisfaction of assigned products by fostering a sustainable model for continuous improvement, expanded utilization and adoption of their products. Working under the leadership of Product Management leader for the Electronic Invoice Presentment & Payment (EIPP) portfolio, the Product Specialist delivers assigned projects supporting adjacent team optimization and improving customer Return on Investment. This role aligns stakeholders to established priorities leveraging GHX’s Product Lifecycle Management (PLM), Go-to-Market (GTM) and Operational processes (i.e. KCS Articles, Implementation Collateral, etc.). The Product Specialist works cross-functionally within GHX and with 3rd party service providers to drive improved outcomes and adoption for customers providing value to customer individual contributors and their executive leadership. Initiatives are prioritized based on their ability to deliver measurable improvements to customer satisfaction and result in happy referenceable accounts. Critical dependencies for this role are a passion for delivering results, driving performance excellence, innovation and process change. Self-motivation, strong work ethic, a roll-up-the-sleeves attitude, management of multiple projects simultaneously, and the ability to lead through influence. The Product Specialist is highly analytical with excellent communication and problem-solving skills. This role is responsible for leading planning and coordination activities as well as developing and maintaining strong, trusted relationships with internal & external stakeholders. The candidate will have experience and comfort building and delivering optimization plans with customer and adjacent teams as well as validating success through Key Performance Indicator (KPIs) quantification and tracking. Principal Duties and Responsibilities:
Required Qualifications:
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GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe — who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 600 people worldwide. Our corporate headquarters is in Europe, Louisville, Colorado, just outside of Denver, with additional offices in Europe, Atlanta, Georgia and Omaha, Nebraska.
GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
