Technical Product Manager
Yes Energy’s industry leading electric power trading analytics software provides real time visibility into the massive amount of data that is generated by the US electrical grid every day. This in turn facilitates the optimal use of financial and physical capital in the energy industry - an industry that is a critical backbone of the entire economy. We take great pride in our data management and our suite of visualization and analysis tools that serve this industry.
Our business was founded on the principle of saying say “yes” to our customers - and we are excel at this. The combination of our industry-leading tools and industry-leading customer care is powerful.
As a result, our data products are growing in an exciting way. To support that growth we are hiring a Technical Product Manager. In this role at Yes Energy you will provide product and development support for Yes Energy’s DataSignals product line. You will work closely with the product management team to develop and implement product strategy and vision. You will also serve as an internal and external product evangelist - often attending customer meetings, and demonstrating our products.
The ideal candidate will have both a strong technical aptitude and a passion for customer success. An interest in nodal power markets and building solutions for market participants is highly desired.
This position is located in our Boulder, Colorado headquarters.
Serve as an implementation expert for onboarding new DataSignals customers
Provide advanced technical customer support around both our API and SQL products
Work with the DataSignals Product Manager to gather feedback from customers to steer future product development
In conjunction with Sales Team, value sell product features and benefits to customers through product demonstrations, trainings and ongoing customer support
Develop and implement metrics to measure and improve customer engagement and success with the DataSignals products
Manage product development queues that align with the product roadmap
Create training tools and lead projects geared towards increasing adoption of the products
Assist in testing and work closely with customers to increase usage and provide feedback around new features
Apply energy market expertise to product planning and customer support
Travel to customers’ sites - minimum travel expectation is 10- 20%
Experience with SQL
Computer programming skills and scripting languages (Python, R, C#)
Strong written and verbal communication skills and a desire to apply those skills with customers and internal stakeholders
2+ years applying technology to solve real world problems
Effective listener that can get to the root of customer problems/needs
Ability to solicit and embrace critical feedback internally and from customers
What will set you apart from other candidates?
Experience in technical sales or support for a SaaS/DaaS product
Knowledge of the nodal electric power markets
Experience working with Agile teams and process
Demonstrated project management skills and experience
HOW TO APPLY:
Please send an updated Cover Letter and Resume to: [email protected]
Only applicants who include both a cover letter and resume will be considered.
Yes Energy does not provide any Visa sponsorship.
Yes Energy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Yes Energy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
MORE ABOUT YES ENERGY
Why are we called Yes Energy?
Our business was founded on the principle of saying Yes to customers. We think that our customers have great ideas and we try to say Yes to them as often as possible. Our culture is infused with a “can do” spirit and a drive to do more to help power market participants make great decisions.
What are we dedicated to?
Our customers, of course. We also care about power markets that work, and we support the pursuit of efficient markets by devoting our efforts to delivering the best market information and insight. We believe in the power of open and competitive markets to assure reliable and low cost supply of electricity to everyone.
How did we get our Yes Attitude?
As Michael McNair got Yes Energy up and running in early 2008 he often thought about something he read: how John Lennon and Yoko Ono met. John attended an art gallery where Yoko was putting on a show. One exhibit was a ladder and when you climbed up there was a magnifying glass that could be used to see a teeny, tiny Yes written on the ceiling. Who knows what Yoko was really trying to say but it seems to us that finding the positive answer is how a company should approach its work with customers.
Who Are We Now?
We are a team of energy and information professionals who really think that power market data is fun. We love to collect and integrate huge amounts of real time energy information and make sense of it for our customers. We are top notch energy analysts, database gurus, application developers and economists. Most of our team has devoted their careers to energy market information. We are dedicated to keeping up with power markets as they evolve, and taking responsibility for quickly solving sticky market data problems so that our customers don’t have to.
Where Are We Headed?
Our story continues as our users ask us to create new solutions that extend our support across their workflow. We are building new tools for people who participate in power markets and who make these markets work-- because we want them to work too ... and because we like to say Yes to our customers.