Technical Product Manager - Supply Chain Analytics

| Greater Boulder Area | Hybrid
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Job Details

Description

 

GHX: It’s the way you do business in healthcare

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

The Technical Product Manager, Supply Chain Analytics, partners with a broad array of internal and external stakeholders and contributors to ensure the delivery of successful products within the portfolio. This role includes gathering requirements, prioritizing work, and collaborating with on-shore and off-shore development team members to meet delivery timeframes and other success metrics.

In supporting the Supply Chain Analytics portfolio, the Technical Product Manager will help drive GHX analytics solutions designed for improving the effectiveness of customer supply chain operations.

Key Responsibilities

  • Lead the day-to-day execution on the Supply Chain Analytics product portfolio roadmap within GHX, working with development, solution delivery, support, and other cross-functional teams to achieve success for portfolio products
  • Collaborate with the broader product management team for the portfolio to establish a vision and roadmap for the portfolio, taking the lead in breaking down the roadmap into epics, user stories, and releases
  • Act as subject matter expert for portfolio products, interfacing with internal and external stakeholders to gather requirements, communicate knowledge, and resolve issues
  • Particular areas of focus include:
    • Aligning data and the user experience of data across the numerous places where customers consume GHX analytics
    • Designing analytics solutions that provide measurable improvements for GHX customers
    • Designing analytics solutions that drive increased value for other GHX applications, making the entire product ecosystem stickier

KEY DUTIES

  • Support the establishment of the product vision and roadmap for the portfolio.
  • Work with customers and other stakeholders to define personas and document requirements.
  • Collaborate with development and other domain and cross-functional teams to translate the roadmap and requirements into releases with defined scope and levels of effort.
  • Manage the product backlog, grooming stories and establishing priorities.
  • Liaison with market, sales, and customer success teams to set expectations regarding product capabilities and delivery timelines.
  • Manage releases to ensure successful product introduction, coordinating milestones across teams.
  • Work with development, support, and customer operations to monitor product performance and proactively identify opportunities for product improvements.
  • Identify risks, issues, and problems, proposing mitigation plans to overcome obstacles.
  • Able and willing to travel approximately 20% of time
  • Other duties as assigned

KEY COMPETENCIES

  • Strong team player
  • Experience working within an Agile methodology and demonstrated ability to effectively operate within an Agile team environment
  • Demonstrated ability to work with a blend of on-shore and off-shore development teams
  • A technical mindset with great attention to detail
  • High quality organizational and leadership skills
  • Ability to work well with others and resolve conflicts that may arise between different viewpoints
  • Ability to assess risks and dependencies and to identify mitigation strategies and set priorities
  • Excellent verbal and written communication skills
  • Skilled in leading meetings, setting agendas, driving decisions, and negotiating

Required Education, Certifications, and Experience

  • B.S. degree in Computer Science, MIS, Engineering, or related discipline/experience, or a combination of education and related work experience
  • 3+ years in a Technical Product Management/Product Owner role within an Agile environment
  • Experience with data, data manipulation, SQL or related, and Excel
  • Experience working with Looker, Tableau, or other similar reporting and data visualization software
  • Understanding of cloud technology including AWS, Redshift, S3, etc.

Preferred Qualifications

  • Advanced degree in a technology-related field
  • Advanced experience in creating data visualizations
  • Experience in healthcare analytics
  • Experience in supply chain technology
  • Familiarity with data science methodologies
  • Certifications in relevant product management and Agile development methodologies

Key Differentiators

  • Prior success in building applications that deliver data and insights around that data
  • Prior success in building solutions that rely on synthesizing multiple disparate data sources
  • Deep experience in analytics, data science, data visualization, etc.—with an emphasis on documenting business requirements and success criteria for projects in those areas
  • Experience that demonstrates a strong understanding of one or more of the personas served by the portfolio

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe — who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 600 people worldwide. Our corporate headquarters is in Europe, Louisville, Colorado, just outside of Denver, with additional offices in Europe, Atlanta, Georgia and Omaha, Nebraska.

GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TheanoFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • JIRAManagement
    • SitecoreCMS
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • SmartsheetProject Management

Location

GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

What are some social events your company does?

One of our goals at GHX is to weave Wellness, Philanthropy, Events, and Culture into the DNA of the employee experience. Some of our most notable social events are the Summer BBQ, Turkey Trot and Holiday Party. Our colleagues from around the country are also included in fun ways virtually, such as themed trivia happy hours and fitness challenges.

Rachel Stoops

HR Specialist

What projects are you most excited about?

Some of my favorite projects thus far have been revamping the onboarding process. I have the pleasure of welcoming new employees every Monday morning, which is very energizing. Throughout this I realized how much GHX cares about their employees and the new hire experience.

Cassie Asare

Onboarding Specialist

How has your career grown since starting at the company?

I started at GHX in 2001 as an admin assistant. Since then, I have worked as an HR Generalist, HRBP, Scrum Master, Project Manager, Program Manager, PMO Manager, Tech Business Operations Manager, before taking my current role as an M&A Program Manager. GHX has always been very supportive of me, providing so many opportunities to stretch myself.

Jennifer Hagaman

M&A Program Manager

What does your typical day look like?

I've loved my job at GHX since I started in 2003. I describe my job as coming to work and putting a puzzle together every day. Solving data problems for our customers, both internal and external, has been my honor, and it's always fun!

Charlie Brown

Manager, Business Intelligence

What are GHX Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Nationwide pet insurance benefit reimburses up to 70% of veterinary services and provides 24/7 access to veterinary services via the Vet Line.
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

GHX prioritizes our employees and their wellbeing through various offerings. GHX has a compensation philosophy that commits to equity and market competitive pay. Our workplace promotes flexibility to allow our employees to bring their whole self to work.

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