Technical Product Manager (Remote)

| Greater Denver Area
Why Red Canary
Red Canary was founded to make security for every business better by protecting organizations around the world from cyber threats. Our combination of market defining technology, processes, and expertise delivered using an innovative SaaS model is preventing breaches every day. The Red Canary Product team helps to identify the most challenging information security problems, defines and prioritizes solutions, and oversees delivery of these solutions as products in our portfolio.
Why You Matter
You interface regularly with Red Canary Managed Detection and Response (MDR) customers and your colleagues to identify challenges faced by modern security teams, understand use cases in depth, thoughtfully prioritize opportunities, and maintain a product roadmap. You possess a working understanding of modern security products and SaaS-based product delivery. And you have the ability to go from ideas to features to finished products in a manner that is informed first by stakeholder needs, but formulaic and data-driven whenever possible.

What You Will Do

  • Work closely with internal and external stakeholders to understand and capture ideas for products, features, or improvements that will improve customers' security outcomes
  • Organize and prioritize product changes in a manner that takes into account priority, time-to-market, and cost
  • Write product requirements that clearly articulate what customers need to do, why it matters, and how it fits into or changes existing systems
  • Document product workflows, interfaces, and user experiences
  • Define functional requirements for our engineering teams 
  • Contribute to engineering discussions as both the voice of the customer and as a constructive critic
  • Work closely with Engineering to scope, schedule, and manage product initiatives
  • Provide input into pricing and licensing decisions
  • Work closely with Marketing to effectively communicate and deliver products to our customers
  • Communicate product plans and status of ongoing activities to key stakeholders via written announcements, briefings, and documentation

Who You Are

  • 5+ years of experience in a product management or another product-focused role
  • 3+ years of experience in the information security industry
  • Exceptional written and verbal communication skills
  • Believes in extreme ownership of projects and initiatives
  • Detail-oriented
  • Places a high value on elegance and simplicity in product design
  • Can dissect and clearly articulate complex problems to technicians and business stakeholders alike
  • Process-driven, and familiar with the principles of Agile software development

Additional benefits of working at Red Canary include:

  • Exceptional healthcare and dental coverage including fully paid premiums
  • Unlimited vacation
  • 401k and flex-spending accounts
  • Fitness, phone & internet, and discretionary stipends

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are in the heart of Downtown Denver one block from Union Station. We provide an RTD pass and you have access to 100's of restaurants and events.

An Insider's view of Red Canary

What's something quirky about your company?

There’s a thing we do at Red Canary called BEASTMODE. On a quarterly basis, everyone comes to Denver and we spend three intense days together.The reason it’s called BEASTMODE is that in the very early days of the company, we’d spend endless hours in a single room, fueled by ample amounts of caffeine, building a company of which we could be proud.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Providing such an exceptional level of support and care that our customers renew and expand their commitment to partnering with us. I hope that the Red Canary level of post-sale support becomes the model our competitors and partners are chasing.

Stacie

VP, Customer Care

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What’s the vibe like in the office?

I am most proud of the fact that the culture of the team has not only stayed in tact, but has matured and elevated, despite the rapid growth. Senior team members constantly go out of their way to ensure that new CSEs are welcomed, growing, and set up for success. Success is rooted in team dynamics and culture.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for new parents.
Vacation & Time Off Benefits
Generous PTO
Red Canary offers Flexible Time Off for vacation time as well as sick time and other leave benefits.
Paid Holidays
Paid Sick Days
Employees receive 80 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Lunch and learns
We host a chalk talk every Friday afternoon
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Colorado Athletic Club membership / fitness budget. Mobile phone stipend. Discretionary budget. Quarterly all company meetings where we bring in all of our remote team members to build camaraderie, align and learn.

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