Technical Product Manager, ePay at GHX

| Greater Boulder Area
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Job Details

Description

 

The Technical Product Manager (TPM) partners with the ePay Product Manager, ePay leadership and other internal stakeholders to gain a thorough understanding of the market and customer needs to help drive the product roadmap from idea to concept and proto-typing through development and delivery.  This role requires gathering product feedback, prioritizing work and ensuring alignment to help deliver solutions to market that exceed customer expectations.  The successful candidate will create detailed product requirements and work closely with the Development/Domain teams on a regular basis to track progress, build and deliver the product - predictably, reliably and within budget boundaries.

Key Responsibilities: 

  • Understands and contributes to the product vision and roadmap
  • Partners with Product Managers and the Market Managers to understand and set the correct customer expectations regarding product/solution delivery
  • Supports business cases to assess the relative benefits of product enhancements or new products
  • Serves as the internal representation for voice of the customer on new or already existing products
  • Functions as the Product Owner in the agile development process
  • Works cross-functionally with the GHX product management and domain teams to translate market needs into well-defined, clear, and concise user stories. Specifies scope and requirements as well as define acceptance criteria for those features
  • Collaborates with Development/Domain teams to prioritize development items to align with the product roadmap
  • Acts as a liaison between the delivery team and business groups by communicating product and business vision, translating market needs into clear, well defined user stories.
  • Works with the domain team to specify and scope and prioritize features, as well as define acceptance criteria for those features

Key Duties:

  • Manages and develops product backlog, as well as user stories backlog for implementation
  • Works with Product Management to determine ongoing priorities and business values for functionality and stories
  • Works with Product Manager to develop high-level requirements for functionality.
  • Coordinates alignment of development, testing, infrastructure, support and implementation teams for successful introduction of products to market
  • Manages releases to ensure delivery, coordinating milestones across teams
  • Tracks and reports on product status to ensure delivery dates are met
  • Monitors product performance and proactively identifies opportunities for product improvements
  • Identifies risks, issues, and problems and escalates as appropriate, proposing mitigation plans to overcome obstacles
  • Coordinates with Product Management and the Market Managers to support analysis of profitability and competitive gaps
  • Serves as a subject matter expert within the organization for support escalations and organizational education
  • Builds and maintains relationships across the organizations, with teams and individuals
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Other duties as assigned

Key Competencies:

  • Experience working within an Agile methodology and demonstrated ability to effectively operate within an Agile team environment
  • Excellent knowledge of software and application design and architecture
  • A technical mindset with great attention to detail
  • High quality organizational and leadership skills
  • Ability to work well with others and resolve any conflicts that may arise between different viewpoints
  • Ability to assess risks, dependencies, and identify mitigation strategies
  • Sound project management skills, with well-developed organizational skills
  • Excellent verbal and written communication skills
  • Strong team player
  • Skilled in leading meetings, setting agendas, driving decisions, and negotiating
  • Self-motivated with solid work ethic

Required Education, Certifications, and Experience:

  • S. degree in Computer Science, MIS, Engineering, or related discipline/experience, or a combination of education and related work experience
  • 3+ years’ experience in payments, payment technologies, commercial card, fintech, banking and related environments
  • 3+ years in a technical product management/Product Owner role within an agile environment

 

Preferred Qualifications:

  • Experience with SaaS and Cloud based technologies
  • Experience working directly or indirectly in the healthcare industry
  • Understanding of standard accounting principles and processes

Key Differentiators:

  • Experience using Salesforce.com

 

Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

What’s the vibe like in the office?

The vibe in our office is supportive, collaborative, and challenging. I can count on my team to celebrate my success and help me learn when I fail. We push each other to do our best every day.

Tracie

Customer Success Manager – Center of Excellence

How do you collaborate with other teams in the company?

What works for me is bringing organic chai in from time to time for what's now known as "Tea Thursdays." I start brewing Masala chai early in the morning and prepare mugs, almond milk, and sweetener. Collaboration is my cup of tea!

Octavian

Technical Process Analyst II

How does the company support your career growth?

At GHX, your career is what you make it. My team frequently conducts skip-level meetings where we have open dialogue around career aspirations, projects we want to execute on, and any roadblocks we’re hitting. I’ve always felt empowered to grow here at GHX.

Brittany

Manager, Financial Planning & Analysis

What are GHX Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $3500 annualy for continuing education.
Time allotted for learning
Online course subscriptions available
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