Rachio is hiring a seasoned Subscription and Growth Product Manager to occupy an internal product management consulting role to the Consumer team. In this role, you will provide the Consumer team with thought leadership and vertical product integration of app features and back-office systems for subscriptions to D2C lawn care consumables. The role’s primary focus is on building and iterating on the payments funnels, logistics, order management systems and components of the agile MarTech stack needed to scale our fledgling lawn-care subscription business nationally in 2020, but will broaden to include growth features for generating referrals and capturing top-of-funnel consumer journeys across all our products. 

In this combined role, you will be a linchpin between the Product team, which currently focuses on new-product development and early traction of new features and products, and the Consumer Growth team, which is responsible for mass-market adoption of our products.  You will be responsible for looking "upstream" to understand and proactively build for Consumer Team objectives while ensuring the Product Team is kept informed and integrated, where appropriate.

The successful candidate will help put Rachio at the forefront of a recurring IoT consumables market across multiple digital and physical channels, giving consumers the products and services they need to adapt to 21st century environmental and regulatory realities while enabling them to continue to enjoy beautiful yards and save water.

Responsibilities

• Create a seamless consumer subscription experience on web and mobile platforms, in retail ecommerce and consumer application channels
• Integrate back-office supply chain and accounting systems for subscription orders
• Solve for the Consumer’s Teams goals of maximizing conversion and LTV by creating and testing product experiments
• Support the Consumer Team’s goals of lowering CAC using product development to generate referrals and capture top-of-funnel consumer journeys
• Identify requirements and manage product implementation of privacy and security compliance such as the CCPA that affect our service providers and partnerships
• Confidently plan, chunk, rollout, and measure feature roadmaps managed in an Agile way
• Prioritize features, build consensus, and coordinate product schedules with a team of engineers, designers, and analysts to ship high-quality experiences
• Inform product decisions with quantitative and qualitative data on user behavior and experimentation (e.g. a/b testing, survey data, usability studies, data science investigations), without too much reliance on, and often ahead of, formal analytics tools and systems
• Presenting progress and actionable findings in lucid, engaging ways to the leadership team

Required

• 5+ years of relevant product management experience with a focus on data-driven customer product initiatives for sales, marketing, community, support, or business development stakeholders
• Excellent problem-solving, organizational and analytical skills
• Thirst for and facility with data: creatively getting it, munging it, analyzing it, drawing sound conclusions, and deriving growth insights, without a lot of help
• Unsupervised skill at directing data scientists when needed to compensate for what you can’t do / don’t have time to do yourself 
• Proven ability to work cross-functionally to the business in a servant-leader role, in a highly collaborative environment
• Strong influence skills
• Product owner experience in an Agile environment

Desired

• Experience with physical consumables and subscriptions
• Experience with managing UI design for consumer products
• Experience with IoT products
• Experience with B2B and B/D2C products

Benefits and Perks

• Compensation package includes salary (based on experience), stock options.
• Rachio covers 100% of employee premiums and 60% of dependent premiums for the following insurance plans.
  • United Health Care PPO 1000 plan
  • Aetna Dental 100 Group
  • Aetna EyeMed Group Insurance.
  • There are other plans with higher premiums to choose from but the employee would be responsible for covering the difference in cost.
• Unlimited vacation
• 401(k) plan (not matching)
• Dog-friendly office
• Rooftop deck
• Healthy snack bar
• Desirable location near Larimer Square, with easy access to Cherry Creek Trail, Colorado Convention Center light rail station, Union Station, restaurants and more.

About Rachio

Rachio is a mission-based startup striving to make sustainable water use effortless and rewarding. A category leader within the smart home industry, our revolutionary smart sprinkler controllers, wireless flow meter and best-in-class app technology make it easy for homeowners to balance personal goals with efficient, transparent water use. With a passion for innovation, we are continuously innovating to develop products that homeowners love and solve meaningful problems with technology. Together, the Rachio community has saved *billions* of gallons of water - and counting.