Sr. Manager, Product Delivery at Western Union
Sr. Manager, Product Delivery – Denver, United States
Are you a passionate leader with the ability to drive great results and high employee engagement? Are you excited by an opportunity to join an incredibly strong, unified, management team working for a global leading fortune 500 company? Join Western Union as a Sr. Manager, Product Delivery.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Better comes from everywhere
Reporting directly into the Global Product Director, you will drive the global product suite and execution of Western Union Business Solutions’ (WUBS) education vertical. This encompasses managing the product roadmap for our customers and the portfolio of products they use by being a subject matter expert responsible for the delivery of product solutions from the global product team.
You will ensure your Product Owners and Technical teams have a clear view on what the end product should look like, and you will translate this vision into technical delivery requirements using Agile methodologies. You will provide hands-on functionality verification and release signoff for product enhancements. You will manage a small number of global relationships with key vendors and payment partners and be expected to activate, nurture and grow these partnerships.
You’ll contribute to and deliver the product vision and demonstrate leadership to key stakeholders globally. You will also work in conjunction with sales and marketing to develop and drive the product’s success in the marketplace and be the product expert responsible for clearly articulating the product value proposition, ensuring its dissemination, ensuring key tools and processes are in place to support the product. You will be expected to support sales in key client accounts when needed.
You will be expected to know and analyze key customer and product metrics, benchmark against industry and global standards. The Senior Manager will be asked to use insights to influence global product strategies and gain stakeholder buy-in.
This is a senior role within the team so you must possess strategic and critical thinking skills with excellent written and oral communication capabilities, can work in a matrixed environment, and work both independently and as part of a team, offering tutelage to fellow team members where required. You must be a self-starter who is able to question the status quo, meet deadlines, and self-direct. Experienced in the education and credit card industry is a bonus.
You will be comfortable in a fast-paced environment under tight resource and schedule restrictions. Candidate must be comfortable meeting with clients and communicating the product value proposition.
IMPORTANT NOTE: Following the Western Union Business Solutions divestiture announcement on August 4, 2021, recruitment efforts will continue for this position on behalf of Western Union. However, as part of the divestiture agreement, this position will transition to the purchasing company should the transaction conclude. The hiring team will be able to answer any questions you may have.
Join us, and let’s connect the world
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
The annual gross base salary range is 115,875.75 – 193,126.25 USD Annual. This range represents the anticipated low and high end of the salary for this position. The total compensation will also include a bonus structure that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! To view details of our benefits, visit https://mywubenefits.com/.