Sr. Director, Development Operations

| Greater Denver Area | Hybrid
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Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION

We are in search of the world's most creative and experienced engineering leaders. We embrace entrepreneurs as well as those who come from more established organizations. As a key member of the product development leadership team, you will lead the development and technical strategy for our enterprise products reporting directly to the CTO. Partnering with teams across the organization you will be helping in the operations and performance of the development organization to effectively deliver software.


You will lead multiple teams of amazing employees, influence many others and provide leadership across all aspects of the product development organization. We expect you to be an accomplished leader, have strong hands on experience and deep knowledge in the operations of a technical organization. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN and you will be adding your creativity and energy to it. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career.


If you love technology, leadership, being on the frontline of technical innovation, and are looking for a creative, fun and friendly workplace where you get to develop software that will transform the insurance industry, we would love to get in touch with you.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

· Effectively manage relationships (up, down, across) and able to roll-up their sleeves to get the job done

· Strong financial and numbers skills with a high degree of accuracy assisting with department budgets, planning, and metrics development to drive performance.

· Drive our Product Development PMO on the effective execution of cross organization departments to ensure the effective delivery of products.

· Create a fun, fast paced, motivating and rewarding environment for their teams and the organization with the right leader demonstrating the ability to bring humor and fun to the organization.

· Attract, build and retain a highly engaged and capable teams that can deliver on our technology and business strategies

· Think end-to-end by connecting all the pieces of the business (development, product management, QA, operations, etc.) to ultimately deliver the features to delight the customer while leveraging all available assets

· Provide strong people management: attracting, retaining, inspiring and growing individuals; demonstrate a passion for people development and mobility

· Creatively turn problems and solutions on their heads to come up with better designs, better technical solutions, better products

· Closely follow industry trends and the open source community

· Have first-hand knowledge of SAFe or Scaled-Agile practices and the ability to mature an organization's agile practice

· Ability to manage multiple, competing projects while also a team of program managers under the program management office (PMO) for development projects

· Ability to quickly synthesize complex or strategic visions into execute level presentations

· Effectively manage all development related events, hackathons and team building events to help improve and maintain consistent development culture

Knowledge, Skills and Abilities:

· Makes decisions across the development organization that help long-term maintainability, productivity and efficiency

  • Hunger to learn new concepts, new technologies, and be exposed to/adopt new ideas
  • Strong financial and numbers skills and experience managing budgets.
  • Communicate effectively cross-functionally across various teams, organizations and internal and external stakeholders to drive engineering effort

· Self-motivated and excellent problem-solvers

· Driven to improve, personally and professionally

· Mentor and inspire others to raise the bar for everyone around them

· Collaborate with their peers, designing pragmatic solutions

  • Effectively lead and manage change within their area of responsibility as well as across the business

· Operate best in a fast-paced, flexible work environment

  • Have a cooperative, collaborative, open and flexible mindset

Qualifications:

· Bachelor's degree in Computer Science (or related technical field) or equivalent practical experience

· Are very strong in both design, architecture and implementation at an enterprise level

· Experience with Scaled Agile software development

· Have experience with Test Driven Development

· Have an intense passion for innovating and designing technology solutions and mentoring their teams

· Have professional experience as a development or operations manager in an agile environment including working with enterprise customers on large scale projects

· Have proven track record in leading architecture, design, development and operations of enterprise scale web delivery platforms, products and services in a high performance and high-availability SaaS environment

· Can interact with customers to gather insights and translate technical concepts

· Have knowledge of development and common frameworks

· Are in-tune with high performance and high availability design/programming

· Have experience in security best practices for software and data platforms

  • Design 'perfect-fit' solutions with engineering teams and business units to drive business growth and customer delight

Additional Requirements and Details:

· Travel required up to 10% of the time.

· Ability to work remotely with a stable internet connection on an as-needed basis

· Located and working from an office location (when required)*

· Occasional lifting and/or moving up to 10 pounds.

· Frequent repetitive hand and arm movements required to operate a computer.

· Specific vision abilities required by this job include close vision (working on a computer, etc.).

· Frequent sitting and/or standing.

*Our offices are currently closed due to COVID-19 and are scheduled to re-open mid 2021.

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

· Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

· Win Together: We work together as one team, showing empathy and respect along the way.

· Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

· Say It, Do It: We honor every one of our commitments because integrity is important to us.

· Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

· We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • AWS (Amazon Web Services)Services

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
President's club
Employee awards
Remote work program
Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like while using our offices as a place for collaboration, community, and team buildin
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental insurance
Our dental plan covers $1500 of expenses per person.
Vision insurance
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health insurance
Vertafore offers three different health plans to meet the needs of our employees.
Life insurance
Pet insurance
We offer a Pet Insurance plan through Nationwide.
Wellness programs
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provide 6 weeks of leave for the secondary caretaker.
Family medical leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Company-wide vacation
Every year on the second Friday in April, our company shuts down for "Refresh & Recharge Day." It's a day to unplug and get back to what you love outside of work.
Office Perks
Commuter benefits
Company-sponsored outings
Vertafore hosts company outings annually.
Free snacks and drinks
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some meals provided
We provide free breakfast on Mondays and Fridays.
Company-sponsored happy hours
Recreational clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Promote from within
Mentorship program
Vertafore's mentorship framework is an independently led experience between a mentee and a mentor. Resources are ongoingly provided to start this relationship and keep it successful & valuable.
Online course subscriptions available
Personal development training

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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