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Software Implementation Specialist

| Western Colorado

Who is Bluetent?:

Located in the heart of the Rocky Mountains – we are a team that loves to play hard and work harder. As an Outside Magazine Best Place to Work 7 years running, we believe success is powered by our team’s happiness. We’re just a talented bunch of innovative developers, creative artists, social experts, email ninjas, search enthusiasts, anglers, alpine skiers, trail runners, environmentalists, who genuinely care about our client’s success.

Our vision is to be the premier digital agency in the hospitality industry by driving quality conversions and creating digital experiences that inspire and motivate travelers to place. Our mission is to create value and deliver measurable results to our clients through innovation and quality in the digital space. We focus on sustainable growth driven by the success of our clients, the strength of our team and a culture that encourages excellence in both our professional and personal lives.

About this position:

The Software Implementation Specialist is responsible for helping prepare and support clients and the product team in the delivery of software products at Bluetent. The Implementation Specialist will be working with clients from post-sale until their product onboarding is complete. Tasks include working with the client to gain access to their data feed, testing data, and consulting with clients on how to best utilize the platforms.

This is an in-office position at Bluetent’s CO headquarters, not a remote position.

In this role, you will:

  • Shepherd project needs from end of sales process to delivery.

  • Coordinate and test access to any applicable data source or API.

  • Gather all other assets and information needed by project manager to complete the project

  • Become a subject matter expert in Bluetent products and the associated subject matter

  • Record product defects and deliver them to the product management team.

  • Assist the sales and marketing teams by participating in sales calls, demos and by creating documentation.

  • Educate clients on other Bluetent services they may need to re-enforce what they may have been pitched in the sales process

The skills/qualifications we are looking for are:

  • Experience or interest in the travel, tourism and hospitality industry is a plus.

  • Experience with NetSuite a plus.

  • Experience with Google Apps a plus.

  • Experience with Basecamp a plus.

  • Excellent communication skills, both verbal and written

  • Strong organizational skills and an eye for details

  • Able to work with a team, as well as independently

Please submit a cover letter and resume with the application. Applications received without a resume and cover letter will not be considered.


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