Senior Vice President of Product Management - CRM & Fundraising
Overview
Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers.
Responsibilities & Requirements
Our Product team members combine a passion for discovery efforts to understand problems our clients face, leadership skills to drive change for our clients, quantitative skills to measure impact, and communication skills to evangelize their visions both internally and externally. We progress beyond a myopic focus on "what to do today" towards "what we need to build for tomorrow." The impact of our work empowers social good organizations, funding organizations, social change nonprofits, and political candidates whose goals are to help those who need it most, and our products must live up to those critical customer missions every day.
The SVP of Product Management for CRM & Fundraising will be responsible for creating and delivering our vision that paves the way for social good organizations and political campaigns to achieve success by maximizing funding for their services, causes, and candidates while continuing to build our network of millions of individual supporters for our customers. You will also coach and develop Product Managers as well as Product leaders so they continue to make a broader impact for our company and our clients. As a senior leader in the organization, your impact reaches across to other departments as you evangelize our product vision while collaborating with colleagues to gather information informing our product roadmap. Having a complete understanding of how the product vision and roadmap drive value for our clients as well as our business is paramount for success. This is a spotlight position in a mission-minded tech company that strives every day to empower people to drive lasting change in their communities.
What You'll Do
- Create and evangelize a vision that delivers valuable and usable capabilities to our clients within our software platform
- Empower the product managers to create and deliver a roadmap that focuses on how we help our clients effectively achieve their desired outcomes; we want a bottoms-up design where Product Managers are empowered to build and own their deliverables
- Lead and coach a talented, driven, collaborative Product team as they strengthen their skills and Product Managers and future leaders
- Coordinate Discovery efforts directly with the Product team, gathering feedback and insights that help drive our vision and roadmap. These include win-loss calls, user groups, customer advisory board calls, and direct client interviews
- Incorporate feedback from other departments in our company, ensuring you understand the impact of our decisions on the company as a whole
- Develop cross-functional teams that help deliver and prove the value we create for our clients; collaborate with colleagues to understand the most critical problems we can solve for our clients
- Measure and present the impact of your team's work directly to the Executive team, quantifying the value of your team's progress
Requirements:
- 10+ years of experience in software product management with 5+ years in a leadership position
- Experience with CRM, donations, fundraising software preferred; understanding how our clients leverage these capabilities today will accelerate our path to enhancing our software
- Experience building and managing a Product team executing an Agile approach to Discovery and Delivery; we don't do waterfall here
- Experience using data to inform roadmap decisions; build a case for your decisions and gather buy-in from colleagues across the company
- Excellent time management skills as you balance developing our Product team members and being a cross-functional leader in the business
- Enjoy adapting to feedback from both users and internal stakeholders, building stronger products as a result
- Strong leadership skills that ensure everyone is driving towards the product goals together and gathering buy-in to your vision
- Demonstrated ability to collaborate with multiple functional areas of business - Engineering, Design, Finance, Sales, and Marketing
- Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative
About Us
Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Some of our comprehensive and competitive benefits include:
- Generous PTO policy
- Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
- Up to 15 paid company holidays including some commemorating social justice events and self-care
- Paid volunteer time
- Resources for savings and investments
- Paid parental leave
- Health, vision, dental, and life insurance with additional access to health and wellness programs.
- Opportunities to learn, develop, network, and connect
- When we can-company-sponsored events and swag!!
Job Tags
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