Senior Product Operations Manager
Summary
The Senior Product Operations Manager plays a pivotal role in the refinement and execution of the product development lifecycle. They build processes in the Product organization and have expertise in SaaS product development and go-to-market (GTM) as well as program and change management. Key Job responsibilities include working closely with Product leadership and key stakeholders to improve the way we work by building processes and systems which make the Workiva Product organization a great place to work.
What You'll Do
Lead successful implementation of cross-functional, high-impact initiatives and programs that enable the company to achieve short and long-term goals
- Create comprehensive change management plans to ensure successful implementation and adoption of new ways of working
- Identify issues, risks and dependencies and drive to resolution
- Establish the right amount of process to drive efficiency, alignment, and continuity in a rapidly evolving environment
- Ensure business solutions and systems are flexible and scalable to meet the demands of the organization
- Deliver high-impact, highly visible presentations around the Product organization’s strategy, processes, success metrics, and results to senior and executive level management
What You'll Need
Education
- Bachelor's Degree or equivalent (MBA or MSOTM preferred)
Experience
- 5+ years of experience
- Experience in the SAAS industry with previous roles in Strategy & Operations, Product Management, Product Marketing, or Launch Management
- Successfully lead and delivered highly-visible strategic programs in cross-functional work environments
- Experience with JIRA//Jira Align/Confluence as well as Roadmap and Project Management productivity tools (e.g., Aha, ProductBoard, Asana, Monday.com)
Skills
- Ability to implement at a strategic level and also roll up the sleeves and do the work; easily able to shift from one context to the other
- Strong organizational and prioritization skills with the ability to lead multiple projects simultaneously
- Demonstrated communication and presentation skills with the ability to communicate effectively to executives, management, and teams in both one-on-one and group settings
- Working knowledge of formal change management and decision making frameworks
- Strong product analytics and data analysis skills
- Excellent at Facilitating goal setting, KPIs and success metric formation and tracking
Travel Requirement
- Minimal travel
Working Conditions & Physical Requirements
- Reliable internet access for any period of time working remotely, not in a Workiva office.
How You'll Be Rewarded
- Base Pay Range in Colorado: $151,000 - $195,000
- A discretionary bonus typically paid annually
- Restricted Stock Units granted at time of hire
- 401(k) match
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. Effective October 18, 2021, proof of COVID-19 vaccination is required to visit any Workiva office, attend in-person meetings, or travel for business purposes.
