Senior Product Manager

| Greater Boulder Area
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Who You Are

You have Heart for Service

We provide extraordinary service to our customers, coworkers, and our community by going out of our way to appreciate and support them.

You are Curious

We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software.

You Find a Way

We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do. 

About Alchemer

Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.

Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.Alchemer.com).

What You Will Do

As our Senior Product Manager, your role is to turn market, strategic and customer information into a clear product roadmap. In this highly visible and strategic role, you will work closely with engineering, sales, marketing and others to guide products from conception to launch. You will bridge technology and business as you design products that our customers love. You will be ready to interact with customers, prospects, and partners while syncing the entire organization (engineering, UX, sales, customer success, marketing, and finance) to implement our vision.

This is a great opportunity for someone who knows how develop longer-term strategic vision while also taking complex problems and breaking them into steps that drive product development and rapid adoption. In this role you’ll also be a beacon for the team by bringing an enthusiastic, can-do attitude to work every day. 

How You Will Spend Your Days

  • Gather requirements and gain deep understanding of our customers and their needs
  • Build product roadmaps by balancing short-term business goals with long-term vision and strategy
  • Develop a keen understanding of buying personas, industry influencers and decision makers
  • Become the expert on all solutions and use cases, and their applicability to various industries
  • Analyze performance through the adoption funnel of our SaaS platform
  • Guide product development in an agile development process ensuring delivery of key capabilities on time and on budget
  • Work with technology partners to ensure alignment and a seamless end user experience
  • Be a key contributor in refining our Go-to-Market strategy, pricing model, and ROI for customer segments
  • Evaluate and track KPIs and ROIs for key product initiatives
  • Analyze market opportunities and work cross-functionally to deliver against product strategy

What You Bring to this Role

  • 6+ years of successful experience in product management in an enterprise SaaS environment
  • Experience with Customer Experience, Voice of the Customer, or Market Research preferred
  • Bachelor’s degree in computer science, economics, psychology, physics, or similar field. Advanced degree preferred
  • Superior analytical, writing, verbal and time management skills
  • Team player with demonstrated communication and leadership skills. Comfortable leading meetings and presenting in front of groups of colleagues, partners or customers
  • Previous experience practicing outbound product management. You relish the opportunity to meet with customers and prospects to gather requirements and introduce features
  • Proven ability to thrive under tight deadlines while successfully juggling a multitude of projects simultaneously
  • Effective listener who can get to the root of and prioritize customer problems and needs
  • Exceptional communicator who is able to keep the whole organization informed and excited about where we’re taking the product
  • Extreme level of energy, highly self-motivated, and a passion for success
  • Experience with Agile methodologies is required

Compensation for this position includes an annual base salary of $130,000 to $150,000, eligibility for an annual bonus, and participation in the Founder’s Pool program.

Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and eleven paid company holidays.

Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.

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Location

168 Centennial Parkway, Louisville, CO 80027

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