Senior Product Manager at Hotel Engine

| Greater Denver Area
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Hotel Engine is a high-growth, Denver-based tech company that is innovating the business travel industry with a free, private hotel booking management platform. With over 200,000 hotel properties globally, Hotel Engine offers up to 60% off publicly available hotel rates for small-to-medium businesses, large enterprises, and government travelers.

Serving industries like construction, transportation and logistics, oil and gas, retail, healthcare, and more, Hotel Engine has customized hotel reservation management solutions built for the control, transparency, billing, and support needs of organizations of any size and industry.

Job Summary:
Hotel Engine is the fastest growing business lodging platform in the United States. Despite the recent economic downturn caused by COVID-19, we are growing rapidly & continuing to drive product innovation. Specifically, we are expanding our product development team by adding product owner/product manager roles which will be responsible for defining the product roadmap, communicating with key external and internal stakeholders, and shipping new features for our customers.

If you’re up for a fast-paced, scrappy start-up environment, please consider applying.

Responsibilities:

  • Serve as the product owner/ product manager working with 1-2 on-site/domestic Engineering teams to build new product features.
  • Play the role of a product owner for your team(s), working directly with the engineering team on writing stories and getting new features into production.
  • Maintain a prioritized product roadmap of key features. Rank the backlog based on end-user needs, data analytics, and stakeholder requests.
  • Own the success of your product features, both by implementing new functionality to improve the experience as well as monitoring success in production.
  • Serve as the expert of all product metrics relevant to your area of ownership: this includes tracking daily trends, modeling the potential impact of new features, and performing deep-dive analysis that drive insights
  • Communicate frequently with design, technology, leadership, and other internal stakeholders. 
  • Serve as the expert of your product to all internal and external stakeholders, both in communicating updates and soliciting feedback and new ideas to drive better products.
  • Advocate for customers’ needs and studiously gather feedback and ideas for feature improvements.
  • Create functional and technical requirements for the development team.
  • Gather business intelligence data to help make data-driven roadmap decisions.
  • Support sales team and deliver product demos that communicate product value proposition, and features and benefits.
  • Participate in and lead various aspects of the product development process including daily stand-ups, requirements gathering, user acceptance testing, demoing product, and whatever needs to be done to ensure successful deployment.

 Competency:

  • 3+ years’ experience with product management, ideally in Agile practices such as Kanban and Scrum.
  • Solid understanding of how web applications work and current technologies. You do not need a coding background, but you should understand how the pieces fit together.
  • Serve as the expert of your product to all internal and external stakeholders, both in communicating updates and soliciting feedback and new ideas to drive better product
  • Proven track record of driving the product development process from beginning to end which includes user story definition, grooming, commitment, and delivery.
  • Experience using data to drive decisions, including both identifying the right data to analyze as well as gaining actionable insights from the analysis
  • Ability to identify and extract product data from multiple different locations (product analytics tools, BI tools, directly from a database, etc.)
  • Ability to both think strategically about the direction of a product, while at the same time not being afraid to roll your sleeves up and get in the weeds of executing on that strategy.
  • Experience with owning and managing product features once delivered, including iterating on MVP and scaling up successful launches.
  • Exceptional project management skills and able to manage multiple projects in parallel.
  • Strong interpersonal skills that bridge business needs and development process.
  • Excellent communication skills, verbal and written, to drive the entire team to success
  • Thrive in situations where one must efficiently make sense of chaos.
  • Ability to work independently with minimal guidance in a rapidly changing environment.
  • Ability to move quickly and make decisions with limited information, but also recognize when the wrong decision was made and pivot quickly.
  • Strong facilitation skills, tenacious and strong-willed in your approach to drive alignment, focused on business results.

 Required Education & Experience:

  • 3+ years as a Product Manager or similar role
  • Previous experience with software or IT projects
  • Ability to thrive in a start-up, fast-paced, ever-evolving environment

Benefits list:

  • Medical, dental, vision, and supplemental insurance
  • Free 'Employee Only' healthcare coverage
  • 401k plan
  • Unlimited vacation
  • Paid holidays, sick time, and volunteer opportunities
  • Discounted hotel rates
  • Paid parental leave
  • Company-sponsored social events and happy hours
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

950 S Cherry St, Denver, CO 80246

An Insider's view of Hotel Engine

What’s the vibe like in the office?

The whole team is willing to jump in and help one another to solve complex problems and enhance the customer experience. Everyone is kind, fun and energetic so it makes for an amazing work environment.

Mallory

Digital Marketing Manager

How do you collaborate with other teams in the company?

Everyone is open to working together to solve business challenges in a way that will help the business grow. It’s very common to work with other teams to solve problems. Whether it be to help my department or another, the environment is very collaborative.

Kailey

Operations Manager

How does the company support your career growth?

Hotel Engine gives me the opportunity to grow and learn every day. I love the "grow or die" mentality, because it means that the company is constantly striving for our best work and supporting our growth.

Brook

Account Executive

What does career growth look like on your team?

I started out at our sister company, Travelers Haven as a Senior Software Engineer and was promoted to Director of Engineering. I then moved full-time to Hotel Engine and became the VP of Engineering where I now run our entire development team. It has been great to have the opportunity to develop my career and grow professionally with Hotel Engine

John

VP of Engineering

What are Hotel Engine Perks + Benefits

Hotel Engine Benefits Overview

Hotel Engine is strongly committed to both its employees and its customers. Our company’s benefits and perks are designed to create an inclusive environment where team members can deliver great work consistently, celebrate diversity, collaborate with colleagues – and have fun at the same time.

Culture
Volunteer in local community
Employees receive two paid volunteer days per year, in addition to existing PTO and sick time.
Partners with Nonprofits
Through our employee resource group, Engine4Everyone, we are looking to invest in organizations that focus on education and advisory services to women and/or minorities.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Hotel Engine has a diverse management team and supports an inclusive workforce. Our ERG Engine4Everyone plans to incorporate unconscious bias training into hiring practices and team development.
Unconscious bias training
Engine4Everyone will incorporate unconscious bias training. Additionally, team development trainings broaden cultural awareness and include sessions focused on the diversity of individual experiences
Diversity Employee Resource Groups
Engine4Everyone creates an inclusive environment where team members work together to develop policies and training, and identify workplace initiatives and community involvement opportunities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Hotel Engine offers team members a Health Savings Account (HSA). Individuals can contribute up to $3,500 and families up to $7,500 per year.
Disability Insurance
We offer short-term disability insurance, which covers up to 60% of pre-tax weekly earnings. The maximum weekly benefit is $2,000. There is optional voluntary Accident and Critical Illness coverage.
Dental Benefits
Vision Benefits
Health Insurance Benefits
We offer multiple health insurance plans, including an option that covers 100% of an individual’s premium.
Life Insurance
Pet Insurance
Team members are eligible to enroll in voluntary pet insurance benefits.
Wellness Programs
Go365 is an employee wellness program that incentivizes employees to make healthier choices and rewards them for taking steps to better health.
Onsite Gym
Mental Health Benefits
All employees (and their dependents) – whether enrolled in our health coverage or not – have access to our Employee Assistance Program (EAP), which includes mental health services.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Hotel Engine's 401(K) matching launches in the first quarter of 2021.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 9 weeks of parental leave for the primary caretaker and 2 weeks of leave for the secondary caretaker.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Our parental leave programs apply to team members who have adopted children.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive two paid volunteer days per year.
Paid Holidays
Paid Sick Days
Team members receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Hotel Engine offers team members the ability to attend job-related conferences and seminars.
Lunch and learns
Promote from within

Additional Perks + Benefits

As an additional perk, team members can take advantage of hotel rate discounts on the Hotel Engine platform.

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