Product Manager

| Greater Boulder Area
Sorry, this job was removed at 11:01 a.m. (MST) on Tuesday, December 11, 2018
Find out who's hiring in Greater Boulder Area.
See all Product jobs in Greater Boulder Area
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

If you are a conventional ‘product person’ who enjoys working in long release cycles, needs guardrails, is scared to rock the boat, or challenge and push the limits of possibilities, this is probably not the place for you. We are seeking thinkers, disruptors, dreamers, evangelists, leaders and doers as our product managers. In return you have freedom to explore, to invent, and, most importantly, to move fast. You’ll work with an absolutely exceptional engineering team who are as customer-focused as you are. You’ll also be working to enhance a truly progressive platform, from the core stack to the user experience. Your ownership of deep problem spaces means you will be in command of your features’ execution, from inception to delivery working alongside an exceptional team of product management, marketing and go-to-market professionals. Your work will be seen and used by thousands of IT professionals every hour of every day, keeping their environments secure, and their employee’s connected to their resources.

Is this you? If so, read on. 

In the last decade, radical transformations have occured in the world of IT applications and services, driven by the cloud. Servers are no longer setup on-premise or in co-located facilities - they are spun up in seconds in AWS. Applications are not acquired and implemented over weeks or months on-premise - they are subscribed to as advanced SaaS services. Those are just two examples of thousands. There is no turning back. The cloud has changed everything.

Of all the transformations we’ve seen, one critical piece in the IT stack has remained largely untouched in 25 years: The directory. It is the epicenter of an IT network providing the most critical service for an employee: authentication and authorization to their resources. The world has changed dramatically in those 25 years, with the rise of heterogeneous operating systems on users’ machines, the rise of remote offices and no-office businesses, wifi and VPN accessed networks, and far more. How can you build a solid and secure environment in this world, with that type of heterogeneity, quickly and with limited cost/time to maintain?

This is what JumpCloud has solved. 

JumpCloud’s Directory-as-a Service (www.jumpcloud.com) has disrupted this mainstream way of thinking and has gone global helping companies large and small achieve this reality, providing an independant, cloud-based directory. We have made it possible for IT organizations to finally separate from the one element that has helped them stay grounded from the cloud: Active Directory. We have become the world’s alternative to Microsoft for this critical piece, and it is an incredible place to be at an incredible time in our industry.

This is where you come in, Product Manager. 

As a Product Manager, you will: 

  • Set the strategy and roadmap for the products and features under your management to ensure our investments are on the highest value for our customers
  • Own the ‘what’ and the ‘why’ of your ideas and inspire them to become new features of, or and ancillary products to, our Directory-as-a-Service
  • Own the core positioning of the features or products under your management, mentoring and advising sales, marketing and executive management on the value the provide the customer, and the investment we will receive upon delivering
  • Lead the scoping and creation of your feature or product, communicating and driving what your customers’ need through our agile process.
  • Help plan and execute a balance of tactical work such as specifications, DoDs (definition of done), milestones and use case development for engineering to execute against
  • Participate in day-to-day ownership of backlog management and prioritization of the features under your management
  • Maintain diligence and perform analysis on the market JumpCloud serves to understand competitive offerings, their positionings, functionality and value propositions

You will work with:

  • Customers to directly understand their pains and their vision of success, while ensuring they are educated and excited about your vision and the features you’re working on for them
  • Your fellow Product Managers to collaborate on strategy and go-to-market execution on new features and updates
  • UX and UI teams to ensure the simplest and most efficient experiences for our users
  • Engineering teams consisting of Product Owners/Engineering Team Leads, Fullstack and UI engineers and more to effectively communicate the requirements for the major feature areas you will be owning
  • QA to devise test plans and ensure the highest quality delivery of your features
  • Marketing on the messaging, positioning, value and benefits of the features you are bringing to market
  • Sales to help evangelize and sell your features and the overall Directory-as-a-Service solution
  • Customer Success to train and collaborate with them and Engineering on customer issues, resolution and feedback
  • Senior Leadership to align your product vision and strategy to company objectives

In order to be successful in this role, we would love for the candidate to have:

  • 5+ years experience as a Product Owner or Product Manager
  • BA/BS in computer science or related industry experience
  • Direct experience with the product management of SaaS-delivered web applications and large-scale platforms. 
  • Repeatedly taken products and/or major releases from inception to market
  • High degree of technical competency to effectively collaborate with engineering
  • Prior PM experience in IT-focused solutions or technically focused B-2-B solutions 
  • Ideally have experience with IT-related technologies such as Windows, Mac, Linux, directory services, LDAP, RADIUS, SAML or similar complex products
  • The ability to make trade-off decisions between possible and desirable, which requires a good sense of what is technically feasible.
  • Proven experience working in agile development methodologies, making sure user stories and acceptance criteria are captured correctly.
  • Passion for our product, for our customers, for our market and the possibilities of shaping the future for our customer’s benefit.
  • The ability to generate ideas for how our products can make our customers more successful.
  • Must enjoy working in a highly collaborative environment.
  • Ability to travel occasionally.

As a JumpCloud Product Team member, you possess:

  • Empathy and humility - for all with whom you communicate and interact every day - fellow employees, customers and partners.
  • Passion for your work! It matters to each and every customer you want to solve problems for. 
  • Precision and highly-evolved organizational skills in management and synthesis of large sets of information - feature backlogs, user data, support ticket information, etc.
  • Solid understanding of the product manager/owner process and proficiency with acting as ‘product manager’ in the Agile process
  • Deep appreciation and capability in the role of user research
  • Solid grasp of current—and not-so-current—states of design and user experience
  • Respectable knowledge of dev tools and practices
  • Persuasive, personable presentation skills
  • Self-directed, organized work ethic

Where you’ll be working 

Our corporate headquarters in downtown Boulder, right next to the Boulder Theater. 

Why JumpCloud?

You’ll have a voice in the organization, with a seasoned executive team, a supportive board and a proven market that our customers are excited about. We have a world-class product management team who are executing on an opportunity that occurs once in a decade.

JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique approaches on incepting and moving a product or feature through to its launch will be welcome. 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud and serving our great customer base. If you include a few things you’d like to see in our product that’s a bonus!

Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our HQ is located between Denver and Boulder. Since we're remote first with employees in most U.S. states and 14 countries, we use the office as a hub to bring people together for team events and meetings.

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

What projects are you most excited about?

Growth! JumpCloud is actively growing in Denver/Boulder and across the U.S. Attracting and engaging a diverse group of talent as we continue to expand is my main focus. JumpCloud has a strong culture of learning, so we're always looking at what we're doing and adjusting to make it even better.

Katy

Manager, People Attraction

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers comprehensive benefits package as well as many perks to enhance the employee experience! We offer everything from Flexible PTO policy, we are a Remote First company, meaning you could live next to the office and we'd never force you to come in, medical, vision, dental, life, accident insurance, legal perks, identity protection, professional development opportunities, a growing DEI&B program with ERG's, casual work environment, and more!

Culture
Partners with nonprofits
We partner with educational opportunities like the Turing School to provide support for early-career and underrepresented students interested in careers in software development and technology.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
JumpCloud is remote first, you are never required to come to the office (but you can if you want to)!
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
JumpCloud's management team is as diverse as our individual contributors and our executive staff is committed to DEI&B initiatives across the company.
Mandated unconscious bias training
Our unconscious bias training includes culture add vs fit, recency effect, halo/horns effect, like us bias, primacy effect, confirmation bias, and contrast effect and includes strategies to address
Mean gender pay gap below 10%
Diversity employee resource groups
Our ERG's include CloudPride (LGBTQIA+), BlackSpace (Black, Indigenous, and People of Color), WIT (Womxn in Tech), and Pa'lante (Latiné/Hispanic)!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2850.00 annually to their FSA.
Disability insurance
Dental insurance
JumpCloud has two different dental plans to choose from.
Vision insurance
Health insurance
JumpCloud offers three different medical plans including an HSA plan where JumpCloud contributes to employees HSA accounts each paycheck (amount varies based on plan). Healthcare coverage starts day 1
Life insurance
JumpCloud offers group life benefits and a variety of voluntary life insurance options.
Wellness programs
JumpCloud offers a premium subscription to the Calm app for each employee!
Mental health benefits
JumpCloud offers an EAP (Employee Assistance Program) at no cost to the employee. Our medical benefits include coverage of mental health/wellness.
Transgender health care benefits
Wellness days
Abortion travel benefits
JumpCloud's employee healthcare benefits include expanded medical travel coverage. Medical travel coverage is available when there is no provider located within 100 miles of an employee's home.
Financial & Retirement
401(K)
In addition to 401k, meet with a personal financial consultant to assist with financial wellness planning. This benefit is provided at no cost to team members and includes unlimited 1:1 sessions.
401(K) matching
JumpCloud matches 50% of employee's contributions up to 6%.
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
JumpCloud offers a dependent care FSA option, where employers can set aside pre-tax dollars for child care or other dependent care.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid holidays
Paid sick days
We have Unlimited Paid Time Off which includes both vacation and sick time.
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

JumpCloud is always evaluating and listening to our employees to offer the most beneficial benefits for JumpCloudians!

More Jobs at JumpCloud

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about JumpCloudFind similar jobs like this