Senior Product Manager (E-commerce) at RingCentral

| Remote
Sorry, this job was removed at 8:08 a.m. (MST) on Tuesday, November 30, 2021
Find out who's hiring in Colorado.
See all Product jobs in Colorado
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

What if you could change the way the world communicates?  

What if you had the freedom of a startup and the resources of a global enterprise? 

You’d break new ground. Raise the bar for performance. And do career-defining work.  

That’s exactly the kind of environment we’re building together at RingCentral. 

RingCentral's cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies and customers together.  

The Innovation team is the engine that makes RingCentral go. From Product Management to Engineering to UX/UI to CloudOps, this is the place where the biggest ideas in cloud communications are encouraged, developed, and delivered. If there’s a better way to bring people together, RingCentral Innovation is finding it, iterating on it, and sharing it with the world. 

We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably! 

RingCentral surrounds you with elite technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together. 

Our Product team develops and leads features, interfaces and designs that set our applications apart. You drive strategy and development and your technical expertise will help our platform deliver the look, feel and function that redefines the way the world communicates. 

As the Senior Product Manager, E-Commerce, you will have the day-to-day product management responsibility for the RingCentral E-commerce solution. Collaborate with marketing, sales, finance, business partners, UX/UI, IT and engineering teams to define and prioritize the roadmap initiatives for the E-commerce solution. Create detailed requirements for engineering and create enablement collateral (such as use case presentations and feature notes) for the E-commerce system. You will be able to synthesize both technical and business information and present implementation needs and options confidently. 

Must-Have: 

  • Ability to synthesize both technical and business information and present implementation needs and options expertly. 

  • Help developing short, mid and long-term roadmaps to deliver features to help increase conversion rates and ARPu 

  • Assist marketing in improving analytics and help drive success in major E-commerce KPIs 

  • Engage with multiple business partners to ensure requirements and stories are assembled 

  • Help translate requirements and stories into Engineering specifications alongside development teams 

  • Own and deliver the roadmap to promote user personalization to increase adoption and drive monetization  

  • Create compelling G2M and sales education material (e.g., feature descriptions, use case diagrams, white papers etc.) 

  • Become of a champion of latest and greatest web analytics and conversion tools 

  • Ability to collaborate closely with UI/UX designers to create compelling human centered design 

Qualifications:  

  • 5+ years of product management / engineering experience in the domain of E-commerce solutions 

  • Rich domain knowledge of enterprise and telecom E-commerce systems and integrations 

  • Hands-on experience with Enterprise-level E-Commerce platforms, e.g. Oracle ATG, Adobe/Magento Commerce, Hybris, and IBM Websphere 

Nice-to-Have: 

  • Knowledge of cloud voice, video, and messaging communication products 

  • Wicked smart and have a strong bias for action and results 

  • User-focused problem solver with ability to translate user feedback and usage data into requirements 

  • Excellent written, oral, and presentation abilities 

  • Capable of taking sophisticated issues and making them simple for customers and partners to understand 

  • Track record of owning the entire product life cycle 

  • Experience in SaaS and subscription-based licensing models 

  • Experience in Agile Development Methodologies 

  • Experience in working with and leading remote teams 

Benefits and Amenities:  

  • Full-time remote (anywhere in US / Canada) 

  • Comprehensive medical, dental, and vision 

  • Flexible PTO 

  • 401K match and ESPP 

  • Complimentary lunch, and fully stocked break rooms 

About RingCentral 

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.  

RingCentral is headquartered in Belmont, California and has offices around the world.  

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

#LI-BD1

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Through our CSR program, RCause, we take pride in our commitment to inclusivity, sustainability, and giving back to our communities. We offer employee matching and Volunteer Time Off.
Partners with Nonprofits
At RingCentral, we partner with nonprofits that drive impact towards environmental sustainability, social impact and responsible governance.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Our dedicated Learning & Development initiatives include Unconscious Bias AND Diversity & Inclusion training which are core to our mission in fostering, educating, and building our inclusive workforce
Mean gender pay gap below 10%
Diversity Employee Resource Groups
From Black Lives Matter, Women leaders, Pride, Hispanic heritage, Mothers and more, these employee-led ERG’s are a special part of our culture that we take pride in supporting and growing.
Hiring Practices that Promote Diversity
Our active hiring practices don’t discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital or veteran status.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
RingCentral employees can contribute up to $5000 annually for Dependent Care FSA and up to $2750 for Health Care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy can cover up to 50% of out of pocket expenses.
Wellness Programs
Our wellness programs include fitness and yoga classes, meditation and nutrition sessions and more, to keep all our employees feeling their best!
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that promote working together and having fun!
Mental Health Benefits
Mental health is very important to us, that’s why we have partnered with Headspace, offer counseling options, and conduct frequent virtual yoga and meditation sessions, to support our employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
RingCentral makes a matching contribution of 50% of your first 6% deferred.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
We offer employee matching for charitable donations and through our Dollars for Doers program, RCause will donate $10/hr on behalf of any employee volunteering at the nonprofit of their choice.
Child Care & Parental Leave Benefits
Child Care Benefits
Supporting our working mothers, we’ve partnered with Milk Stork to deliver milk to their babies when traveling. We also send out gift boxes to all our new mothers and fathers!
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
RingCentral sponsors family oriented events ___.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
RingCentral offers employees professional development opportunities like Onsite training courses.
Diversity Program
Lunch and learns
Promote from within
More Jobs at RingCentral70 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Internships
new
Remote
Internships
new
Denver
Internships
new
Denver
Internships
new
Remote
HR + Recruiting
new
Remote
Sales
new
Remote
Internships
new
Remote
Data + Analytics
new
Remote
Finance
new
Remote
Developer
new
Remote
new
Remote
Marketing
new
Remote
Finance
new
Remote
Design + UX
new
Remote
HR + Recruiting
new
Remote
Operations
new
Remote
Marketing
new
Remote
Product
new
Remote
Marketing
new
Remote
Operations
new
Remote
Sales
new
Denver
HR + Recruiting
new
Remote
HR + Recruiting
new
Remote
Design + UX
new
Denver
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView RingCentral's full profileSee more RingCentral jobs