Senior Product Manager - Data Services at JumpCloud
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All roles at JumpCloud are Remote in the U.S. unless otherwise specified in the Job Description.
Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. JumpCloud has a global user base of more than 100,000 organizations, with over 4,000 customers including Cars.com, Grab, ClassPass, Uplight, Beyond Finance and Foursquare. JumpCloud is backed by BlackRock, General Atlantic, OpenView, and Foundry Group.
About the Team:
JumpCloud Data Services provides visibility, monitoring, and insights, on all of your Directory services data. It collects, stores, transforms and simplifies your Directory data to provide custom and out-of-box reporting, monitoring/alerting and actionable insights that saves time and resources for the customer in being secure and compliant. JumpCloud Data Services is a fast growing critical component in the JumpCloud product suite.
Who We Are Looking For:
We are looking for an independent and driven Senior Product Manager who learns fast, who is humble and values teamwork; who is hungry, and believes they can make our customer's world a much better place. The ideal candidate will be technical, data-driven, creative, business savvy, and love elegant and simple user experience. They will be growth-oriented and able to strive for product-market fit with their teams.
The kind of person who joins the JumpCloud Data Services team is passionate and willing to dream big and then execute on it. We are committed to helping you grow, challenging you with hard, meaningful work, and celebrating our successes and failures together. We also value strong leadership, asking our Senior PMs to take on large, ambitious and well defined projects that can help extend our lead in the Cloud Directory Services industry.
What You Will Be Doing:
As the voice of our customers globally, you’ll deeply understand how to make their lives better through JumpCloud products. One of our core product principles is “do the right thing”. We expect you to represent our company and exercise good judgment, by balancing the needs of our diverse set of stakeholders. You will accomplish this by teaming up with designers, developers, other product managers, and business stakeholders to create delightful, engaging experiences. You will gather customer requirements, design prototypes, prioritize and scope releases that represent customers’ needs, then work with the rest of the engineering team to build those products and iterate on them over time.
In this role, you will own the roadmap and execution for various data insights and data services products. This can include UX/API experiences for alerting, reporting and dashboarding; data science models, data engineering pipelines, and UI/UX experiences; and workflows for making data-driven decisions across JumpCloud Data Services platform. You will be working closely with stakeholders helping think through tradeoffs in scale, architecture, workflows, visualizations, model approaches, and customer impact. You will have fun!
- 5+ years of Product Management experience delivering software solutions
- Customer focus -- As a PM you are the voice of the customer and need to represent them from a position of deep understanding.
- Very good written and communication skills
- Track record of making significant, self-directed, and end-to-end contributions to impactful software projects
- Ability to solve complex, product problems with creative solutions while managing tradeoffs. Passion for technology and how to apply that to problems of massive scale
- Passion -- your work matters. Your personality matters.
- Grit -- sometimes solutions take creative thinking and multiple iterations.
- Collaborative -- the best PMs are not necessarily those with the best ideas, but those who make sure the best work gets done as a team
- Degree in Engineering, Math or Information Systems
- Prior experience in data platforms or other data based solutions
- Prior experience working at AWS, Azure, GCP is a plus
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $140,000-$200,000, including base salary and any related bonuses or commissions. JumpCloud provides comprehensive benefits, including medical, dental and vision insurance, short and long term disability, life insurance and a 401k savings plan. We have an unlimited vacation policy.
Where you’ll be working
All our roles are remote in the U.S. unless otherwise specified. Our Headquarters is in the Denver/Boulder, CO area. Once we reopen our offices you will have the opportunity to remain fully remote (in the U.S.), work from one of our office locations (CO only currently) or flex your time.
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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