Senior Product Manager - Data Services at JumpCloud

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All roles at JumpCloud are Remote in the U.S. unless otherwise specified in the Job Description.

About JumpCloud
Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.

JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. JumpCloud has a global user base of more than 100,000 organizations, with over 4,000 customers including Cars.com, Grab, ClassPass, Uplight, Beyond Finance and Foursquare. JumpCloud is backed by BlackRock, General Atlantic, OpenView, and Foundry Group.

About the Team:
JumpCloud Data Services provides visibility, monitoring, and insights, on all of your Directory services data. It collects, stores, transforms and simplifies your Directory data to provide custom and out-of-box reporting, monitoring/alerting and actionable insights that saves time and resources for the customer in being secure and compliant. JumpCloud Data Services is a fast growing critical component in the JumpCloud product suite.

Who We Are Looking For:
We are looking for an independent and driven Senior Product Manager who learns fast, who is humble and values teamwork; who is hungry, and believes they can make our customer's world a much better place. The ideal candidate will be technical, data-driven, creative, business savvy, and love elegant and simple user experience. They will be growth-oriented and able to strive for product-market fit with their teams.

The kind of person who joins the JumpCloud Data Services team is passionate and willing to dream big and then execute on it. We are committed to helping you grow, challenging you with hard, meaningful work, and celebrating our successes and failures together. We also value strong leadership, asking our Senior PMs to take on large, ambitious and well defined projects that can help extend our lead in the Cloud Directory Services industry.

What You Will Be Doing:
As the voice of our customers globally, you’ll deeply understand how to make their lives better through JumpCloud products. One of our core product principles is “do the right thing”. We expect you to represent our company and exercise good judgment, by balancing the needs of our diverse set of stakeholders. You will accomplish this by teaming up with designers, developers, other product managers, and business stakeholders to create delightful, engaging experiences. You will gather customer requirements, design prototypes, prioritize and scope releases that represent customers’ needs, then work with the rest of the engineering team to build those products and iterate on them over time.

In this role, you will own the roadmap and execution for various data insights and data services products. This can include UX/API experiences for alerting, reporting and dashboarding; data science models, data engineering pipelines, and UI/UX experiences; and workflows for making data-driven decisions across JumpCloud Data Services platform. You will be working closely with stakeholders helping think through tradeoffs in scale, architecture, workflows, visualizations, model approaches, and customer impact. You will have fun!

Required Skills:

  • 5+ years of Product Management experience delivering software solutions 
  • Customer focus -- As a PM you are the voice of the customer and need to represent them from a position of deep understanding.
  • Very good written and communication skills 
  • Track record of making significant, self-directed, and end-to-end contributions to impactful software projects
  • Ability to solve complex, product problems with creative solutions while managing tradeoffs. Passion for technology and how to apply that to problems of massive scale
  • Passion -- your work matters. Your personality matters. 
  • Grit -- sometimes solutions take creative thinking and multiple iterations. 
  • Collaborative -- the best PMs are not necessarily those with the best ideas, but those who make sure the best work gets done as a team

Preferred Skills:

  • Degree in Engineering, Math or Information Systems
  • Prior experience in data platforms or other data based solutions
  • Prior experience working at AWS, Azure, GCP is a plus

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $140,000-$200,000, including base salary and any related bonuses or commissions. JumpCloud provides comprehensive benefits, including medical, dental and vision insurance, short and long term disability, life insurance and a 401k savings plan. We have an unlimited vacation policy. 

Where you’ll be working 
All our roles are remote in the U.S. unless otherwise specified. Our Headquarters is in the Denver/Boulder, CO area. Once we reopen our offices you will have the opportunity to remain fully remote (in the U.S.), work from one of our office locations (CO only currently) or flex your time. 

Why JumpCloud?  
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We are located in the business park adjacent to the Home Depot off of McCaslin Boulevard in Louisville!

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

What projects are you most excited about?

Growth! JumpCloud is actively growing in Denver/Boulder and across the U.S. Attracting and engaging a diverse group of talent as we continue to expand is my main focus. JumpCloud has a strong culture of learning, so we're always looking at what we're doing and adjusting to make it even better.

Katy

Manager, People Attraction

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2750.00 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
JumpCloud's health insurance policy covers up to ___% of out of pocket expenses.
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
JumpCloud provides employees with a flexible work schedule that includes ___.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
JumpCloud sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
JumpCloud hosts company outings Monthly.
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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