Senior Product Manager, Customer Experience

| Greater Boulder Area

WHO WE ARE LOOKING FOR:

We are looking for driven Senior-level Product Managers who have the ability to learn, convince, prototype, build, measure, and refine the next generation of online advertising tools in a lean/agile development environment. The ideal candidate has worked extensively in partnership with User Experience teams in the past and is an advocate for their product’s users.

WHAT YOU WILL BE DOING:

As the voice of our customers globally, you’ll deeply understand how to make users’ lives better through software. One of our core product principles is “do the right thing”. We expect you to represent our company and exercise good judgement, by balancing the needs of our diverse agency clients. You will accomplish this by teaming up with designers, developers, product managers and business stakeholders to create delightful, engaging experiences. You will gather customer requirements, design prototypes, prioritize and scope releases that represent customers’ needs, then work with the rest of the engineering team to build those products and iterate on them over time.

In this role you will own the roadmap and execution for the campaign lifecycle. This includes campaign setup, optimization, through campaign completion and reporting. You will be working with stakeholders all across the globe to bring our shared vision for programmatic advertising to life.

WHAT YOU BRING TO THE TABLE:

  • Passion -- your work matters. Your features matter. You care and give your all.
  • Grit -- sometimes solutions take creative thinking and multiple iterations. You try many different approaches the right answer.
  • Collaborative -- the best PMs are not necessarily those with the best ideas, but those that ensure the right thing gets done.
  • Selfless -- Product Management is about making sure the best work gets done by the team, and making sure they share in the credit.
  • Empathy -- As a PM you are the voice of the customer and need to represent them from a position of deep understanding.
  • Entrepreneur -- as a PM you need to get out there and convince others of your ideas
  • Excellent communication/presentation skills both in large and small groups.
  • A sustained track record of making significant, self-directed, and end-to-end contributions to large and impactful software projects in a Senior Product Manager role
  • Ability to solve complex problems with creative solutions
  • Experience in driving partnership/collaboration that result in win-win solutions

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • ASP.NETFrameworks
    • VerticaDatabases
    • SQL ServerDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • VerticaAnalytics
    • SQL ServerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoCRM
    • MarketoEmail
    • MarketoLead Gen

Location

Boulder office overlooks the Pearl St Mall. Denver office is in downtown LoDo district, a block away from Union Station, in the Dairy Block building.

An Insider's view of The Trade Desk

What are some social events your company does?

Monthly happy hours, monthly TTD employee birthday celebrations, quarterly team building events, annual company-wide conference called Palooza in California, sponsoring & hosting meetups, BuiltIn Brews, tube to work day, potluck lunches, holiday parties for both TTD employees & TTD kids!

Casey

Recruiter

How do you collaborate with other teams in the company?

I’d say my typical day at The Trade Desk is split up something like this:
• 20% syncing up with the team about ongoing work, including status updates and design discussions
• 15% reviewing platform health and helping to address any issues that may arise
• 10% joking around with friends at the office
• 55% coding new projects

Taylor

Software Engineer

How do your team's ideas influence the company's direction?

“We aim to catch, test, and fix all points of failure before we sign off on a new integration. We’re also encouraged to think critically about all potential complications and then solve for them with whatever stylistic approach we prefer – all the while facilitating exciting partnerships with our clients. That sounds pretty cool to me.

Ken

Integrations Manager

What's something quirky about your company?

We did go-kart racing once. It was a lot of fun. We went downhill biking once, which was insane. There's also a lot of other casual things we'll do, like hold barbecues in the office every once in awhile. One of my co-workers is a very skilled barbecuer, so he'll make some barbecue and we'll do that for lunch and all hang out together

Leslie

Software Engineer

What are The Trade Desk Perks + Benefits

The Trade Desk Benefits Overview

At The Trade Desk we think what you do outside the office is just as important as what you do inside the office, which is why we offer a range of benefits to help our employees lead a healthy and balanced life. We offer competitive benefits ranging from parental leave to savings and investments plan that help you plan for the future. We have offices around the world and they all have something that makes them unique, whether there's a fridge stocked with local craft beer, or daily ping pong tournaments, there's always something fun happening at our TTD offices.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Awesome office location with fully stocked fridge, gourmet local coffee, games, and catered breakfast & lunch 2-3x per week. Community involvement. Nerf wars.

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