Senior Product Designer

| Greater Denver Area | Remote
WHO WE ARE...
Maxwell was founded in 2015 by homebuyers who were shocked by the complexity and inefficiencies of the mortgage process for borrowers and lending teams alike. We’ve created a platform that has not only streamlined the process and made it more efficient - closing loans 45%+ faster - but has made mortgages more accessible in the process. Our mission is clear: democratize mortgage by helping lenders work more efficiently and stay compliant while eliminating the barrier to entry and the stress for the borrower.

We are a company focused on a supportive, diverse, and inclusive culture - live through our values of Rigor, Ownership, Curiosity, Kindness, and "Straight Up" - to bring equality to the mortgage process and spread financial empowerment. Intrigued? Read on and say hello!

WHO YOU ARE...
As a Senior Product Designer at Maxwell, your user-centered digital design experience and ability to stretch into UX and information hierarchy design will make you our go-to expert. You get excited about working with an early design system and helping to bring structure to the chaos! You keep the balance between “perfect” and getting things done, and it doesn’t stop with finishing your designs! You show extreme #ownership (one of our ROCKS, or core values) in your role, turning ideas into an empathetic product that breaks down the barriers of homeownership for hundreds of thousands of borrowers across the US.

If you love understanding people's problems, making daunting tasks approachable and enjoyable, and designing tools that make people's lives better, this is the job for you! At Maxwell, we prioritize diversity and an environment of equality, and you are someone who supports that everyone’s voices are heard, respected, and encouraged.

WHAT YOU'LL BE DOING...

  • Partnering with product managers, engineers, and stakeholders to oversee user experience for products from ideation to launch with a focus on iterative design in an Agile environment
  • Acting as an advocate for the user and developing deep empathy for our customers and buyers, performing and using research to inform design solutions
  • Creating visual designs, comps, wireframes, sketches, and prototypes that solve user problems and meet business goals
  • Actively contributing to and maintaining our nascent (word of the day!) design system and coordinating the Maxwell brand across the design system and application
  • Exemplifying the impact design thinking can have across the organization, and contributing to recruiting efforts as you help define the design culture at Maxwell
  • Making sure that the things you create; outputs or insights; end up engineering-ready and you look forward to working (virtual) shoulder-to-shoulder with engineering and product to make sure your designs are built right the first time.

IDEALLY, YOU'LL HAVE...

  • A compelling portfolio of your past work and its impact solving identified user problems. Bonus points if they’re directly related to B2B and B2B2C products
  • Experience in the end-to-end cycle of product design in an Agile environment with direct interactions between Product, Design, and Engineering teams
  • Demonstrable experience executing user testing, using research to make design decisions, and iterating on previous work
  • Excellent communication and the ability to influence multiple levels of the organization
  • Strong experience with Figma (we are a Figma-shop), or strong experience building and maintaining design systems using other design tools like Sketch or Invision
  • Ability to work well on an ego-free, highly collaborative, and cross-functional team
  • Passion for Maxwell’s mission; giving every lender in our network a permanent, disruptive financial advantage in their market; and the impact we can have on the world.

  • Not sure you meet all of our ideals? We’re a company focused on capabilities and still love to hear from you, so please apply below!

Expected Compensation: $110,000-$125,000

WHAT WE OFFER YOU...
An opportunity to be part of an agile team of thinkers and doers who are driven, collaborative, and authentic. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employees are our greatest asset, and you play a key role in shaping our incredible company and culture. Some of our benefits include:

- Competitive pay and meaningful equity as an employee at a fast-growing, venture-backed software company. We want you to participate and make decisions as an owner with our future in mind
- Flexible vacation time plus strong benefits packages offering a wide range of top-tier insurance plans so all Maxwell employees can find coverage that best suits their needs
- Up to 2 paid days off each year to volunteer at the charity of your choice
- An "Even Merrier Holidays" where Maxwell closes down the office to make sure employees spend time with family and friends or doing what they love most!
- A company that is people-centric: we care about our employees and foster an inclusive environment to ensure everyone feels valued and has equal opportunities for career progression

At Maxwell, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We're looking for candidates with great experience and alignment with our core values. Maxwell is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to [email protected] All employment decisions at Maxwell are based on a person's merit, business needs, and role requirements.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Ruby on RailsFrameworks
    • RobotFrameworks
    • MemcachedDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MetabaseAnalytics
    • AWSAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • PendoDesign
    • ZenhubManagement
    • GithubManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotLead Gen

Location

Due to Covid, we are currently working fully remote

An Insider's view of Maxwell

What does your typical day look like?

My typical day is spent acting as a liaison between our clients and internal teams. As our client base grows, a big part of my role is to gather and leverage data to ensure that. As a team, we are being proactive in resolving issues, hitting goals, and exceeding expectations of our clients to deliver world class customer experience.

Kevin

Customer Success Manager

What makes someone successful on your team?

Success is truly earned by taking ownership of your role, consistently remaining curious about the mortgage industry, eagerness to learn more, and collaborating and supporting your team members. Maxwell is a team effort. Every team member’s role is crucial to our mission and vision in continuing to be innovative within the mortgage industry.

Lindsay

Account Executive

How do you make yourself accessible to the rest of the team?

We’ve grown rapidly to over 250 people nationwide and aim to make Maxwell flat and nimble. We’re transparent with communication through frequent touchpoints, whether 1:1s, a “virtual coffee hour with the CEO” for employees, welcoming new hires, or our monthly company “All Hands".

John

Co-Founder & CEO

How does the company support your career growth?

I’ve been promoted through different teams, and every manager I’ve worked with has given me accountabilities to strive towards. These goals created space to move my career forward vs a nice thing to do. Maxwell culture encourages transparency and learning, which makes it easy to be curious and find opportunities to take on more responsibility.

Beth

Software Engineer

What are Maxwell Perks + Benefits

Culture
Volunteer in local community
Two PTO days to volunteer at a charity of your choice. Recruit other team members to join in too!
Partners with Nonprofits
We are partnered with New Story and dedicate a portion of our revenues to build homes for those who need them most in Haiti and El Salvador.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Maxwell offers employees multiple choices for dental/vision insurance through Aetna. Maxwell also subsidizes the cost of this insurance for employees and their spouses and/or dependents.
Vision Benefits
Maxwell offers employees multiple choices for dental/vision insurance through Aetna. Maxwell also subsidizes the cost of this insurance for employees and their spouses and/or dependents.
Health Insurance Benefits
Employees currently have a choice of four healthcare plans offered by Aetna.
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
We believe that every employee should not only be a part of building something great but be given a chance to have ownership in Maxwell. The value of shared success is very high here.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 16 weeks of parental leave for the primary caregiver and 4 weeks for the secondary caregiver. We also have a Return To Work Program to enable a smooth transition back to work.
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Employees get over 35 paid days out of the office each year, including paid holidays, An Even Merrier Christmas (from Christmas to NYE off), Volunteer Days, a Ski Powder Day, and personal time off.
Paid Volunteer Time
Every year, you get two paid volunteer days, in addition to PTO, to volunteer at the charity of your choice.
Sabbatical
Every five years, based on your employment anniversary date, you are entitled to enjoy a one-month sabbatical, fully paid, to see the world or to change it, maybe even some of both!
Paid Holidays
Paid Sick Days
On top of paid holidays and company days off, we provide 15 days per year of PTO. This can be used to be away from the office for vacation, sickness, or personal requirements.
Perks & Discounts
Casual Dress
Commuter Benefits
Maxwell offers all full-time employees based in Denver a $100 stipend for monthly parking or commuting expenses, including RTD and Uber.
Company Outings
We work hard and we like to have a good time together. Any given week there may be a Happy Hour, a team hike, a team ski day, etc.
Game Room
Bowlers of all skill levels are welcome in our bowling alley!
Stocked Kitchen
Pooled snack budget around the office for those who want to participate. Throw a few dollars in a hat and we stock up on a few munchies from Costco.
Some Meals Provided
Bagel Fridays for those who are in Denver to enjoy good food and good company!
Happy Hours
Parking
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Built in Colorado recently spotlighted Maxwell for our diversity initiative. Our company-wide goal is that at least 50 percent of candidates who make it to interviews are from under-represented groups
Lunch and learns
Hosted on occasion by employees or guests on a variety of topics
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks
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