Sales Operations | Specialist at Inspirato

| Greater Denver Area
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Responsibilities:
  • Develop expert knowledge of Inspirato membership products and supporting internal systems and platforms
  • Become Subject Matter Expert on numerous systems and platforms used company wide with a priority focus on Salesforce.com and Zuora
  • Provide strategic support across multiple business units delivering daily operating procedures and process governance
  • Partner with Sales, Care and Accounting in new membership setup and enrollment reconciliation
  • Troubleshoot various system-related issues impacting prospect and member enrollment process
  • Serve as liaison with departments across the company creating daily operational processes and support materials
  • Work closely across business units upholding process implementation, improvement and monitoring for internal adherence
  • Play a supporting role in a diverse variety of revenue operations activities as needed
  • Act cross functionally while taking ownership and executing upon strategic projects as requested
  • Provide excellent internal and external customer service; demonstrating a high degree of professionalism in all functions and communications
  • Work as an individual contributor while supporting teamwork
Desired Skills and Qualifications:
  • Bachelor's degree in a relevant field
  • Proficient with Microsoft Office, Salesforce.com, Zuora
  • 2-3 years of related professional experience working with sales and/or customer service teams
  • Excellent communication skills, both written and verbal
  • Detail oriented with strong organizational skills, able to multi-task, prioritize and consistently meet deadlines under pressure
  • Strong problem solver who gathers and analyzes information skillfully and efficiently; works well in group problem solving situations
  • Adapts to rapid change and competing priorities in a high growth work environment
  • Service-oriented attitude with a desire to exceed expectations
Inspirato Perks:
  • Competitive compensation
  • Full benefits package including 401(k), medical, dental, and vision
  • Inspirato Employee Familiarization Travel Program
  • Casual work environment in rapidly growing, fast-paced, entrepreneurial company
  • Credit for gym membership
  • Energetic Lower Downtown Denver location located blocks from Coors Field (change if field location)
  • Fresh fruit delivery service, coffee and tea, fully stocked snack bar, beverage fridge
  • Regular fun employee events and professional development opportunities
  • Opportunity to work with passionate, driven, committed, high performing individuals who are revolutionizing the luxury travel industry!
Who We Are

Inspirato is a leading luxury hospitality company that manages, staffs and maintains an exclusive collection of branded luxury vacation homes. Unlike Internet vacation rental brokers, we offer a carefully crafted experience delivering the luxury and service of a five-star hotel in the comfort of a spacious home. This includes investing in luxury furnishings, kitchen appliances, linens, and toiletries for every home, plus an expert service team and local on-site concierge to manage the pre-arrival planning, daily housekeeping, and maintenance. With our unparalleled expertise in residential travel, we ensure the consistently luxurious experience that discerning travelers demand. For those who can’t imagine traveling any other way, our private club provides full access to the Inspirato Collection of 900+ vacation options, members-only rates, and valuable travel benefits. For more information on Inspirato, please visit www.inspirato.com.

 
 
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • SalesforceCRM

Location

LoDo, Denver's oldest neighborhood, is home to some of the city’s best-known restaurants, galleries, shops and boutiques.

What are Inspirato Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to annual 2019 maximum to their accounts.
Disability Insurance
All eligible employees are provided short and long term disability benefits. Inspirato pays the full cost of the premium. Employees are also provided with the opportunity to buy additional coverage.
Dental Benefits
Inspirato offers Delta Dental with the option of using the Delta Dental PPO or Premier network of providers. You may also see a non network dentist of your choice for out-of-network benefits.
Vision Benefits
Eyemed is our provider and copays for an exam are $5. Frame allowance $180 & $150 for contacts.
Health Insurance Benefits
Based on the plan you choose; the company may contribute up to 90% of the cost of your monthly premiums. Inspirato also offers fertility coverage on the Premier Plan.
Life Insurance
All eligible employees are provided basic life and accidental death & dismemberment insurance and Inspirato pays up to 50K per employee.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Auto-Enrollment into Traditional 401(k) account at 6% (unless you opt out). The retirement plan is with Principle Financial.
401(K) Matching
Inspirato will match 50% of your contribution up to 6% of your eligible pay (e.g., 3%) with immediate 100% vesting. This match has a $1,500.00 per employee, per year cap.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity & Paternity leave consists of 4 weeks of paid leave.
Flexible Work Schedule
Family Medical Leave
FMLA is a federal law that entitles employees up to 12 weeks of unpaid leave.
Adoption Assistance
Adoption assistance FSA provides reimbursement to you for the reasonable and necessary expenses that you incur in the process of legally adopting. Employees can contribute up to $13,840 into a FSA.
Vacation & Time Off Benefits
Generous PTO
No accruing vacation/sick days - employees have the flexibility to manage their own time.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Employees can contribute up to $260 per month pre-tax for transporation.
Company Outings
We love to celebrate!
Game Room
Golf simulator!
Stocked Kitchen
Fully stocked kitchen including unlimited snacks, coffee, tea & soda.
Some Meals Provided
We'll fire up our woodburning pizza oven. Did someone say Pizza? Yes, that's right, we have a pizza oven. #carbload
Happy Hours
Every hour is a happy hour at Inspirato, and we'll open up the beer & wine taps every month for TAC (Thursday Afternoon Club).
Pet Friendly
We love to see your furry friends.
Fitness Subsidies
$25 wellness allowance
Professional Development Benefits
Job Training & Conferences
The Situational Leadership Model is a timeless, repeatable framework for leaders to match their behaviors with the performance needs of the individual or group that they are attempting to influence.
Lunch and learns
Inspirato hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Paid industry certifications

Additional Perks + Benefits

Inspirato offers an Employee Familiarization Trip! We know you have to experience an Inspiarto vacation to truly appreciate it, every employee is entitled to an annual week-long trip at an Inspirato property that they can share with family and friends.

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