Product Training Program Owner

| Greater Denver Area
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Mersive is a rapidly growing software company in downtown Denver with an award-winning wireless collaboration product suite that is transforming how world class organizations work and learn. We’re seeking an experienced Product Training Program Owner to join our fast-paced marketing team to help drive adoption of our world class products by developing a complete product training curriculum for customer, partners, and internal stakeholders. This person will report to the Director of Product Marketing and will be responsible for a range of cross-functional, partner, and customer-facing roles and responsibilities. This position requires a confident, self-directed worker who can learn quickly, work productively, and collaborate well within Mersive and externally.

Roles and Responsibilities

  • Develop and maintain expert level knowledge of the full Mersive product suite. 
  • Redevelop existing basic product training program into comprehensive product training curriculum covering three stakeholder tiers: internal, partners, and customers.
  • Own the production of product training content required to support new product training curriculum as well as other core product marketing materials as needed to support other go-to-market activities.
  • Deliver live regional training for Mersive field reps and partners. Travel will be required up to 25% of the time.
  • Deliver live internal trainings regularly for new hires (onboarding) and for all stakeholders with every new product release.
  • Develop training content for both sales/marketing and technical stakeholders.
  • Submit training programs/materials for professional accreditations (CTS, others).
  • Own translation of product training curriculum/content for international markets.
  • Own KPI development and reporting for product training curriculum/activities. 

Required Qualifications

  • Bachelor’s Degree in Marketing, Engineering, or another related field of study.
  • Minimum 5+ years product training experience.
  • Portfolio of training content including video recordings of live training sessions delivered.
  • Strong presentation and interpersonal skills.
  • Ability to learn complex technical concepts quickly and translate them into easy-to-understand training materials.
  • High integrity and intellectual honesty.
  • Fast-learner who can learn the product suite quickly and become self-directed in a short time.
  • High self-awareness and respect for others.
  • Collaborative and team-oriented.
  • Excellent written and verbal communications skills.
  • Strong work ethic / excellent time-management skills.
  • Organized with strong attention to detail.
  • Must pass a thorough security background check.

Mersive offers competitive compensation and benefits providing choice and flexibility for our employees. Our offerings include:

  • Comprehensive medical, dental and vision plans.
  • Generous PTO plan.
  • Company paid Life, AD&D, STD and LTD insurance.
  • 401(k) retirement savings plan with employer match.
  • Stocked kitchen with snacks and beverages.
  • Collaborative, open and pet friendly work environment.
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Location

Our company is in the trendy RiNo area with plenty of bars and restaurants. Plus, the office is easy to get to since parking is provided!

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