Welltok is a data-driven, enterprise SaaS company that delivers the healthcare industry’s leading consumer activation platform.  Welltok’s solutions empower leading health plans, employers, providers and public entities to connect consumers with personalized health improvement resources, making it easy and rewarding for consumers to complete actions that optimize their health and wellbeing.  

Welltok was named one of five healthcare companies on the Forbes 2018 Cloud 100 list, ranked #1 on the 2019 Tech Tribune’s Best Technology Startups in Colorado and #2 in Colorado on Deloitte’s 2017 Technology Fast 500.  

At Welltok, we’re proud of what we’re accomplishing and are committed to building a company where smart, passionate people can thrive and succeed.  Join us as we make healthcare more personal and rewarding!   

Position Summary

The Product Owner is the member of the team responsible for defining and prioritizing the agile team’s backlog so as to streamline the execution of program priorities, while maintaining conceptual and technical integrity of the features or components the team is responsible for. The product owner is responsible for facilitating communication between the team and the stakeholders and ensures the team is building the right product. They describe what should be built and why, but not how.

Knowledge, Skills and Abilities

• Strong experience with Agile methodologies and the ability to tailor them as appropriate to meet business and technology needs
• Strong experience with full life-cycle software development
• Strong ability to manage multiple projects and coordinate with other teams
• Strong ability to foster and maintain a positive and creative work team
• Strong knowledge of Internet and mobile technologies and concepts
• Excellent customer service attitude, communication skills, and interpersonal skills
• Ability to work independently
• Ability to work efficiently in a fast paced environment
• Easily adapt to organizational changes or changes in product or technology direction
• Ability to perform multiple tasks concurrently
• Excellent analytical and problem-solving skills
• Ability to resolve conflict within a project team

Key Responsibilities

• Own, prioritize, and maintain the Work Stream Backlog, including definition of features, user stories, acceptance criteria
• Serve as “voice of the customer” with delivery teams, representing/reinforcing the customer‘s perspective throughout the product realization cycle
• Collaborate with a cross-functional team of designers, developers, testers and others to develop and execute against Product Roadmaps and Release Plans
• Continuously and transparently communicate with internal stakeholders the prioritization of the Work Stream Backlog and the status of development efforts via Product Demos, Release Plans and other means
• Define, prioritize, drive realization of specific product vision
• Act as the subject-matter expert for assigned products
• Work with Scrum Masters to help direct, motivate, and guide the delivery teams
• Collaborate with User Experience partners in usability testing and the development of the user design
• Provide direction and support to development and quality assurance teams
• Promote and drive Agile development methodology throughout the work and teams
• Manage, prioritize, and assess the impact of defects, including providing key input on the decisions to fix or defer
• Reviews, accepts, and prioritizes feedback and new requirements from project stakeholders
• Ensure that Scrum team deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need
• Reviews output of development to ensure specified acceptance criteria has been completed
• Ensure the product functionality is appropriately documented
• Provide input to Product Managers for necessary changes or product backlog items coming out of scrum development that need to be considered on a future roadmap
• Assist customer support teams, and develop and implement trainings and communications that allow partners and internal clients to better understand the products and changes that were made.

Requirements

• Bachelor’s degree required
• 2+ years’ experience working as an agile product owner in a technology company with proven history of full product development (or relevant work experience)
• Demonstrated ability to work with product development to deploy technologies such as, desktop and mobile user interface design, information design, user research, data visualization, analytics and APIs.
• Experience in working with Agile/Scrum work environment as a Product Owner: writing user stories, and following the development process through user story acceptance
• Excellent verbal, written, and interpersonal communication skills
• Team player, with great work ethics and quick learner
• Experience working in a range of business areas (e.g., information technology, marketing, etc.)
• Detail oriented and obsessively organized
• Diplomatic with strong negotiation and conflict resolution skills
• Comfortable driving teams and management to decisions; willing to push-back for information and answers
• Adept at adjusting to changing circumstances quickly and professionally
• Able to make quick decisions when clarification or modification is needed

Preferred Experiences & Qualifications

• Healthcare industry experience
• Experience using Rally
• Experience with Scrum methodology
• Experience with Mobile applications
• Experience working with User Experience team

Welltok celebrates respects and supports diversity in the workplace. Welltok is an equal opportunity employer. We are committed to considering all qualified candidates regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.