Product Operations Specialist
The Product Operations Specialist is an individual contributor role working as a part of the Product Operations Department. The Product Operations Specialist is responsible for the administration and maintenance of the licensing and product delivery system. The Product Operations Specialist works cross departments to assure business system changes integrate into the licensing and product delivery system.
- Administer and maintain the licensing and product delivery system
- Works cross departments to assure business system changes integrate into licensing and product delivery system. Including adding new SKU’s, products, and features.
- Licensing system liaison with third party vendor
- Release quarterly software version and data releases
- Work with data engineering and data science team to reconcile licensing data from the system
- Monthly reconciliation of orders from salesforce vs licensing system
- Point of contact for any license process questions or issues.
- Ad hoc projects
Experience and Skills
- Ability to work cross departments
- Multi-tasking and ability to meet deadlines
- Good people and communication skills and positive attitude
- Strong analytical and problem solving skills
- Alteryx Designer