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Product Manager

| Greater Boulder Area

Recurly is a well established technology driven SaaS based company in the recurring billing space. We have a start-up company culture but have been in business for over 8 years and are
continuing to make heads turn in the industry due to our technological advancement and innovative solutions.

As the Product Manager on the Billing team, you’ll focus on helping businesses seamlessly and accurately bill their end users, including a focus on invoicing, taxes, and other financial reporting areas.

Responsibilities

  • Own the Billing team’s product roadmap, identifying opportunities for growth, maintaining prioritization, and managing stakeholder support.
  • Be a subject matter expert in the Billing team’s product area in external customer and prospect conversations and internal education.
  • Define requirements for each feature, including leading customer interviews, competitor research, internal stakeholder check-ins, and collaborating with product marketing, product design and engineering.
  • Be a leader on the Billing scrum team, clearly communicating requirements, making informed trade-off decisions, fostering a collaborative and constructive environment, and ensuring on time releases.
  • Work with cross-functional teams like marketing, sales, customer success and support to help with launch initiatives, such as feature and benefit training, documentation, and marketing assets.

Qualifications

  • 2-3+ years of product management experience, preferably on a B2B product.
  • BA/BS in computer science, computer engineering, economics, finance or related technical field.
  • Enjoy breaking apart complex problems and building elegant solutions.
  • Ability to learn quickly and become a subject matter expert on customer and prospect calls.
  • Strong communication skills, both written and verbal.
  • Ability to motivate and lead a team of engineers, QA and product designer.
  • Detail oriented and able to distinguish between a must-support requirement gap and a low priority edge case.
  • Ability to shepherd a feature from idea to launch, working both with the development team and cross-functional teams like marketing, sales, customer success and support.
  • Experience in designing API requests and responses preferred, but not required.
  • Background in fintech, analytics, payments, and/or subscription businesses desired, but not required.

Team Environment

  • We work collaboratively and enjoy working as a team. Excellent communication skills, both written and verbal are needed.
  • Agile development environment. Things change and we are good with that; you should be too.
  • We are pragmatic, opinionated, considerate, and positive.
  • Customer comes first; their experience drives us.
  • Commitment to completion. Ship it!
 
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • ProductPlanManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

Our Boulder office is two blocks from the Pearl Street Mall, in the heart of downtown Boulder with a mix of shops, restaurants, bars, and gardens.

An Insider's view of Recurly

How would you describe the company’s work-life balance?

Recurly has an excellent work-life balance. We have a great office with plenty of space and rooms for collaboration or for quiet if you need them. Food, snacks, and drinks are provided and we often have great office events. Recurly offers work from home and unlimited PTO. At Recurly we have a work hard, get shit done and live your life mentality.

Ross Hosman

Head of Information Security

What projects are you most excited about?

At Recurly, we always try to innovate and identify better solutions for our merchants. I am really excited about the machine learning projects at Recurly. These are challenging problems where we can leverage our data to deliver a great product for our merchants.

Vineet

Data Scientist

How has your career grown since starting at the company?

I have been able to reach the next level technically, and have greatly increased my ability to improve the work of everyone around me.

Dania Simmons

Technical Lead

How do you empower your team to be more creative?

At Recurly, we are always seeking new and more efficient ways of getting work done. Solving complex problems and incremental improvement is in our DNA. We encourage collaboration on innovative ideas and new methods, experiment often, and debrief on the results. This cycle uncovers insights that drive efficiency and effectiveness.

Stacey Snyder

Director of Quality Assurance

What's the biggest problem your team is solving?

Our merchants are reaching for the stars. The Customer Success team… we are the partner with a rocket ship.

Lucien Heart

Senior Customer Success Manager

What are Recurly Perks + Benefits

Recurly Benefits Overview

We offer a comprehensive benefits plan to employees, their spouse or their domestic partner, and their children.

In addition to the full benefits, we provide some great perks such as 401K, Company Equity, Flex Time Off, Catered Meals Daily, Social Events, Training/Development, Casual Dress, Pet Friendly and much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a Recharge committee that is devoted to planning office events and volunteer days. We also have employee led groups for shared interests such as happy hour, hiking and book clubs.
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer an FSA for both health care ($2,700) and dependent care ($5,000). We offer a Health Savings Account (HSA) and the company contributes $600 for individuals and $1,200 for families each year.
Dental Benefits
The Guardian dental PPO covers up to $2,000 annual maximum per person in dental costs a year.
Vision Benefits
Vision coverage is offered through VSP as a PPO plan.
Health Insurance Benefits
We offer two Cigna plans; a low deductible ($250) and a high deductible health plan ($1,500) plan. The HDHP is linked to the HSA. We also offer Kaiser Colorado.
Life Insurance
Basic life and AD&D and the option to elect voluntary life & AD&D
Pet Insurance
Coverage is through Nationwide Pet Insurance.
Retirement & Stock Options Benefits
401(K)
Recurly's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Recurly offers up to 6 weeks paid and 12 weeks of unpaid (runs concurrently), job-protected leave per year, as well as maintained health benefits.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We believe in providing a great work/life balance and flexibility at Recurly. FTO is not earned or accrued, and does not consist of a set number of days per year for full time exempt employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have two options. The Parking Spending Account is used to pay for eligible parking expenses near our office. EcoPass is offered for those that commute to work via bus and light rail.
Company Outings
Recurly has quarterly team outings, including a company-wide annual holiday party, for all employees and a guest and summer events.
Free Daily Meals
We provide free breakfast on Monday, Wednesday. Employees get free lunch on Tuesday, Thursday, Friday.
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Recurly also offers various other benefits such as an Employee Assistance Program, Legal Services, Identity Theft, and Travel Assistance Services.

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