Product Manager - Team Lead

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TrainingPeaks provides the complete web, mobile and desktop solution for enabling smart and effective endurance training. Our products include TrainingPeaks.com Athlete and Coach Edition, WKO+ desktop software for cutting-edge scientific analysis and planning, and the TrainingPeaks mobile apps for iOS and Android. TrainingPeaks solutions are used by Tour de France teams, IRONMAN® World Champions, Olympians, and age group athletes and coaches around the world to track, analyze and plan their training.

The Web App (Core) team is cross-functional, web application development team responsible for the full end-to-end delivery of the Core TrainingPeaks application. As a leader of this team, you are responsible for working with strategic product leadership and the other team leads to define and then execute a cohesive web app strategy within the broader product strategy and company vision. The Team Lead runs a cross-functional, autonomous product development team focused on a clear business mission and is responsible for successful execution of a product vision by delivering incremental functionality to our customers.

Responsibilities: 

  • Exhibit strong servant leadership qualities, focusing on collaborative problem-solving and inclusive decision making within the team.
  • Use Agile and Lean technique to break a customer problem into iterative deliveries, focusing your team on steady cadence and continuous deployments while maintaining a healthy sustainable work-balance. Manage alpha and beta releases and customer feedback.
  • Run all the team ceremonies & meetings and welcome conflict within those, expertly facilitating exchange of ideas and resolutions; ultimately, you are the tiebreaker and final decision maker.
  • Primary point of contact outside the team, responsible for working with stakeholders to gather the vision and continuously evolve it in an agile fashion, then communicating it into the team. Communicate progress, risks, opportunities to outside stakeholders striving to avoid surprises by maintaining a steady flow of customer value delivery.
  • Improve the product features at a detailed level with customer empathy as the Product Owner and gain a deep understanding of the business model and how the product supports revenue generation in order to always align feature development with the company’s strategy.
  • Own the final decision on feature development and quality of the delivered features and the business outcomes; delegating quality assurance work within the team and managing a QA strategy based on company QA best practices and engineering principles, working with our data team to gather the right metrics; and work with other business leaders to continuously align execution to strategy and collaborate across business boundaries.
  • Demonstrate intrinsic leadership in ambiguous, complex, human situations. Turn ambiguity, uncertainty, and risk into cohesive action based on a mindset of “knowing what needs to be done” through initiative, grit, and genuine care for the people and the business.
  • Understand the core TrainingPeaks customers (coaches and athletes) and market and how the application addresses differing needs; use this understanding to define a clear growth strategy.
  • Responsible for prioritization of user stories within the team. Establish sustainable cadence and predictability of team flow. Progress tracking and schedule management through milestones, MVP, and confidence intervals.
  • Collaborate with leadership and be able to articulate and communicate product vision and strategy.
  • Identify room for continuous improvement in our High Maturity (Horizon 1) product portfolio through market research and data analytics working closely with our data team. You identify product requirements (customer problems, desired outcomes), discover and measure the appropriate metric, and apply agile principles to help the teams execute.
  • Understand and work within the existing engineering agile process, to keep yourself and the teams accountable to the principles. Provide feedback, input, and eventually guidance on a strategic product development process, including helping to define growth horizons.
  • Perform other duties as assigned

Requirements:

  • Experience as a product manager in the SaaS industry with proven results - able to show us numbers, walk us through initiatives, tell us a story of how you improved a product!
  • 3-5 years Agile experience, as a ScrumMaster or Agile Coach.
  • Strong analytical problem solving skills, highly detail oriented, with Lean and Agile practice experience.
  • Strong people skills and are able to motivate teams through vision and communication.
  • Experience at the strategic level, helping with long-term road maps as well as product development process & frameworks.

Desired Qualifications:

  • Outdoors enthusiast or endurance athlete and/or coach and have used TrainingPeaks in your own training.

 

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Technology we use

  • Engineering
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Location

Our newly opened Louisville, CO office is located near Highway 36 and McCaslin Blvd. This convenient location allows easy access whether you're commuting from Denver, Boulder, or Northern CO. The area boasts great restaurant and shopping options, as well as miles of trails to get out and explore!

An Insider's view of TrainingPeaks (A Peaksware Company)

What’s the vibe like in the office?

Many companies have their principles hanging on the wall, never to use them in practice. I'm proud to work for a company that lives their principles, consistently using them to make decisions for the customer, employee and business.

Tony

Product Manager

What's the biggest problem your team is solving?

Product management is a messy job. I’ve learned that there’s always going to be some doubt in the back of my mind, and I can use that doubt to fuel me to continue to learn, ask questions and work more closely with my team, rather than letting it cripple me.

Liz

Product Manager

How does the company support your career growth?

One of our top values is to provide employees with the opportunities & tools to help them grow. Regular check-ins on personal growth, opportunities to learn about other positions within the company & resources to help each employee move in the direction they are most interested in, are a few examples of the dedication to supporting longterm growth.

Justin

VP, Customer Team

How do you make yourself accessible to the rest of the team?

Peaksware's culture of collaboration and flex-first orientation allows me to seamlessly serve the needs of my team by being in office for team accountability and accessible through tech means. The balance of in-person connection and multimodal communication makes for strong team engagement

Ashok

Engineering Manager

What are TrainingPeaks (A Peaksware Company) Perks + Benefits

TrainingPeaks (A Peaksware Company) Benefits Overview

We are proud to offer a well-rounded, comprehensive benefits package with fun perks to boot like an onsite gym, onsite music studio, quarterly events, and more.

Culture
Volunteer in local community
We partner with Adopt-A-County Road in Boulder, CO where we maintain a stretch of road by doing organized clean-ups twice a year.
Partners with nonprofits
We partner with Community FoodShare as well as the Longmont Humane society to help raise money around the holidays.
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Peaksware's Flexible First Program allows employees to choose from 3 flexible work strategies (RemoteFlex, HomeFlex, and OfficeFlex), based on which strategy best supports the way you like to work.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Instead of watching a video, Peaksware hosts live trainings with subject matter experts on topics such as Unconscious Bias. It's a great way to learn and engage with your colleagues!
Hiring practices that promote diversity
Peaksware's Talent Acquisition has invested time & money learning best practices about diversity sourcing and hiring to meet our team's needs. 2 members are Certified Diversity Sourcing Professionals.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
To help employees cover any deductibles, copays & out of pocket medical, dental, or vision expenses, employees are able to set aside pre-tax contributions of up to $2,850 annually (for CY 2022).
Disability insurance
Peaksware's disability insurance benefit is 60% of base monthly salary up to a $7,500 maximum monthly payout. Employees can opt into Short-Term and/or Long-Term insurance options to suite their needs.
Dental insurance
Peaksware utilizes Guardian as the plan administrator and network provider for our dental plans. There are two types of coverage available, the Value and NAP option.
Vision insurance
Peaksware utilizes Guardian as the plan administrator with two network options. Employees can choose either the Vision Service Plan (VSP) or Davis Network. You have the freedom to choose any provider.
Health insurance
If you are an active, regular full-time or part-time employee scheduled to work a minimum of 24 hours per week, you are eligible to enroll in the Company's benefit programs.
Life insurance
For your peace of mind, Peaksware provides Basic Life and AD&D insurance through Guardian for all benefits-eligible employees at no cost. Voluntary insurance is available for purchase at minimal cost.
Pet insurance
Peaksware offers Pet Insurance through Nationwide. Employees are able to choose from three levels of coverage with My Pet Protection so you can choose the level of coverage that fits your needs.
Wellness programs
Peaksware offers additional voluntary benefits such as Accident Insurance, Critical Illness Insurance, and Hospital Indemnity. We also offer Teledoc so you can get well with virtual care options.
Team workouts
Mental health benefits
Peaksware offers an Employee Assistance Program. The Guardian WorkLifeMatters EAP provides you and your family members with confidential, personal, and web-based support on a wide variety of topics.
Financial & Retirement
401(K)
The Peaksware 401(k), plan administered by Empower, offers both traditional & Roth investment options which are deducted from paychecks either on a pre- or post-tax basis, up to the annual IRS limit.
401(K) matching
Peaksware will match payroll contributions up to 5%.
Performance bonus
Our compensation philosophy aims to create fair and competitive salary ranges across all brands. Our rewards program seeks to incentivize high performing individuals who have grown within their role.
Child Care & Parental Leave Benefits
Generous parental leave
We provide 4 weeks of parental leave for primary and secondary caretakers.
Family medical leave
We provide up to 12 weeks of unpaid, job-protected leave to eligible employees.
Company sponsored family events
Peaksware's annual holiday party includes spouses and partners to celebrate with employees.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
We host annual outings, including our holiday parties, summer family picnics, and onsite field day. What can we say...we have a lot of fun together, both in and out of the office!
Free snacks and drinks
Healthy (and less healthy) snacks can always be found in any of our kitchen areas.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Our Louisville-based offers ample parking for all employees.
Recreational clubs
Peaksware sponsors a coed softball league each summer.
Relocation assistance
Dependent upon the role and level, we offer varying amounts of financial assistance to new hires relocating to the area to cover moving and travel expenses, along with sharing local housing referrals.
Onsite gym
Professional Development Benefits
Job training & conferences
In addition to company-provided learning and development opportunities, the business also invests in job-specific training opportunities that heighten an employee's understanding in their role.
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

Additional Perks + Benefits

Not only do you contribute daily to making incredible products for end-users, but you can use them for free yourself; employees have access to free accounts from all of our brands.

Employees also have access to the Performance and Recovery Center (PARC), our onsite fitness facility which includes access to onsite private gender-neutral locker rooms and showers. Love commuting by bike? We have you covered with employee only access to secure, indoor bike storage. We also have a couple e-bikes if you'd like to get out for some mid-day fresh air.

If music is your passion, you'll have to check out our onsite Music Studio. Not musically inclined? Come support your wonderfully musically talented colleagues at the Live at 285 Open Mic nights, hosted in our beautiful onsite cafe that includes indoor and outdoor seating and lounge areas. It's a great spot to grab a drink (alcoholic or not) after a day in the office.

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