Our shared values: The Conga Way 

A successful candidate will embody the essence of a Conganeer through demonstration of critical behaviors of The Conga Way:

• Embracing an Entrepreneurial Spirit
• Achieving Together
• Championing the Customers

The Conga Way is a core element of the Culture and Talent focus at Conga. This philosophy shapes the personality of our organization, defines how we show up every day, and provides clarity about how we work together.

Position Description

The Product Manager at Conga is responsible for the product direction, planning, execution, and launch of product releases. Conga thrives on solving our Customers’ business problems and creating raving fans in the process. As part of the Product Management team, you bridge the technical and business worlds as you design products that our customers and their customers love. Join the Product Management team at Conga to help drive the next phase of growth. You have a bias toward action and can break down complex problems into steps that drive product development.

Who you are:

• Mindset: Startup + Product + Customer
• Mentality: Extreme Ownership + Analytical
• Eager and fast learner
• Able to manage multiple priorities and tasks simultaneously 
• Have passion for building great products with strong attention to usability and details
• Have integrity and build trust and lasting relationships

Primary Responsibilities:

Own the research, action plans, adoption plans, and results for your products. How you will contribute:

• Map business ideas and use cases into product requirements and roadmap, set goals, determine priorities, and track deliverables
• Create solutions to problems with our products while always focusing on the best user experience and also balancing company goals, product cohesion, and ease of implementation
• Drive user research, wireframing, and incorporating user feedback into the product
• Act as a leader across all stages of the product development process from concept, ideation, planning, implementation, release, launch, and iterations
• Work autonomously in a distributed team with product managers, UI/UX designers, and software engineers to prioritize and build new product capabilities
• Work closely with the customer success team on the customer journey, from onboarding to user engagement to customer expansions
• Create Implement key product metrics and track performance against targets such as product adoption
• Collect and organize feedback from internal and external stakeholders using surveys, interviews, groups, usability testing (to name a few)
• Act as the Product Owner in the agile processes, own the product definition and refinement process, describe the problem, draft user stories and acceptance criteria
• Be a subject matter expert on the product and the business

Competencies

• Two to five years of experience as a Product Manager developing high quality, performant, and maintainable products and processes
• Strong listening and curiosity behaviors
• Excellent oral and written communication skills including vocabulary, spelling, composition, and grammar
• Technical aptitude to understand and convey in original written and oral communications with multiple audiences, including development, quality assurance, and customer success
• Bachelors degree

Preferred Qualifications:

• Two to five years of experience in building B2B SAS products from concept to post-launch
• Demonstrable background in B2B SaaS products and markets
• Experience in building API and integrations
• Familiarity with building ML based products
• Graduate degree

#LI-HLH #LI-Remote

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. 

All your information will be kept confidential according to EEO guidelines.