Product Manager, Partner Integrations at Recurly

| Greater Boulder Area
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Recurly is a well-established technology driven SaaS-based company in the recurring billing space. We have a start-up company culture but have been in business for over 10 years and are continuing to make heads turn in the industry due to our technological advancement and innovative solutions.
As a Product Manager owning our Partner Integrations and 3rd party you will be responsible for extending the impact and reach of Recurly’s subscription and billing management ecosystem. Working alongside Sales and Business Development, this individual will need to develop the business case and requirements needed to execute on Recurly’s growth strategies.

Responsibilities

  • Be a subject matter expert in how Recurly can fit into an existing or prospective Customer’s existing infrastructure and applications
  • Assist in defining requirements for new features, including participating in customer interviews, competitor research, internal stakeholder check-ins, and collaborating with product marketing, product design, and engineering
  • Create feature documentation and training materials for features, bug fixes, playbooks, etc.
  • Work with cross-functional teams like marketing, sales, customer success, and support to help with launch initiatives, such as feature and benefits training, documentation, and marketing assets
  • Be the primary point of contact to help our Professional Services and Customer Success organizations support merchants as they test and go live with new integrations
  • Triage, analyze, and prioritize bugs and escalations reported by merchants, and work directly with engineers to implement, test, and deploy fixes

Qualifications

  • Enjoy breaking apart complex problems and building elegant solutions
  • Prior experience working with near-shore/offshore engineering resources
  • Prior knowledge of APIs and how to effectively define solutions using existing building blocks
  • We are pragmatic, opinionated, considerate, and positive
  • Detail oriented and able to distinguish between a must-support requirement gap and a low priority edge case
  • Background in integrations, payments, and/or subscription businesses desired, but not required
  • BA/BS in computer science, computer engineering, economics, finance or related technical field

Team Environment

  • We work collaboratively and enjoy working as a team. Excellent communication skills, both written and verbal are needed
  • Agile development environment. Things change and we are good with that; you should be too
  • You understand the difference between a nice-to-have and a must-have and can effectively communicate the differences between the two to business stakeholders
  • We are pragmatic, opinionated, considerate, and positive

About Recurly
Recurly is an enterprise-class subscription management platform that cuts through the complexity of subscription management to optimize and automate revenue growth. Founded in 2009, Recurly uses an open platform approach to easily connect with a broad variety of back-office systems. In addition to enabling lightweight and flexible custom integrations, Recurly also has powerful out-of-the-box integrations with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies through end-to-end automation of billing events throughout the customer lifecycle.
Recurly's flexible architecture, coupled with deep expertise in the payments industry is validated by the billions of dollars in transactions the company processes each year. Thousands of companies worldwide depend on Recurly to manage and optimize their rapidly-growing subscription businesses.
Offices located in San Francisco, California, Boulder, Colorado and New Orleans, LA.

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Location

Our Boulder office is two blocks from the Pearl Street Mall, in the heart of downtown Boulder with a mix of shops, restaurants, bars, and gardens.