Product Manager, Partner Integrations

| Greater Boulder Area
Recurly is a well-established technology driven SaaS-based company in the recurring billing space. We have a start-up company culture but have been in business for over 10 years and are continuing to make heads turn in the industry due to our technological advancement and innovative solutions.
As a Product Manager owning our Partner Integrations and 3rd party you will be responsible for extending the impact and reach of Recurly’s subscription and billing management ecosystem. Working alongside Sales and Business Development, this individual will need to develop the business case and requirements needed to execute on Recurly’s growth strategies.

Responsibilities

  • Be a subject matter expert in how Recurly can fit into an existing or prospective Customer’s existing infrastructure and applications
  • Assist in defining requirements for new features, including participating in customer interviews, competitor research, internal stakeholder check-ins, and collaborating with product marketing, product design, and engineering
  • Create feature documentation and training materials for features, bug fixes, playbooks, etc.
  • Work with cross-functional teams like marketing, sales, customer success, and support to help with launch initiatives, such as feature and benefits training, documentation, and marketing assets
  • Be the primary point of contact to help our Professional Services and Customer Success organizations support merchants as they test and go live with new integrations
  • Triage, analyze, and prioritize bugs and escalations reported by merchants, and work directly with engineers to implement, test, and deploy fixes

Qualifications

  • Enjoy breaking apart complex problems and building elegant solutions
  • Prior experience working with near-shore/offshore engineering resources
  • Prior knowledge of APIs and how to effectively define solutions using existing building blocks
  • We are pragmatic, opinionated, considerate, and positive
  • Detail oriented and able to distinguish between a must-support requirement gap and a low priority edge case
  • Background in integrations, payments, and/or subscription businesses desired, but not required
  • BA/BS in computer science, computer engineering, economics, finance or related technical field

Team Environment

  • We work collaboratively and enjoy working as a team. Excellent communication skills, both written and verbal are needed
  • Agile development environment. Things change and we are good with that; you should be too
  • You understand the difference between a nice-to-have and a must-have and can effectively communicate the differences between the two to business stakeholders
  • We are pragmatic, opinionated, considerate, and positive

About Recurly
Recurly is an enterprise-class subscription management platform that cuts through the complexity of subscription management to optimize and automate revenue growth. Founded in 2009, Recurly uses an open platform approach to easily connect with a broad variety of back-office systems. In addition to enabling lightweight and flexible custom integrations, Recurly also has powerful out-of-the-box integrations with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies through end-to-end automation of billing events throughout the customer lifecycle.
Recurly's flexible architecture, coupled with deep expertise in the payments industry is validated by the billions of dollars in transactions the company processes each year. Thousands of companies worldwide depend on Recurly to manage and optimize their rapidly-growing subscription businesses.
Offices located in San Francisco, California, Boulder, Colorado and New Orleans, LA.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • ProductPlanManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

Our Boulder office is two blocks from the Pearl Street Mall, in the heart of downtown Boulder with a mix of shops, restaurants, bars, and gardens.

An Insider's view of Recurly

How would you describe the company’s work-life balance?

Recurly has an excellent work-life balance. We have a great office with plenty of space and rooms for collaboration or for quiet if you need them. Food, snacks, and drinks are provided and we often have great office events. Recurly offers work from home and unlimited PTO. At Recurly we have a work hard, get shit done and live your life mentality.

Ross Hosman

Head of Information Security

What projects are you most excited about?

At Recurly, we always try to innovate and identify better solutions for our merchants. I am really excited about the machine learning projects at Recurly. These are challenging problems where we can leverage our data to deliver a great product for our merchants.

Vineet

Data Scientist

How has your career grown since starting at the company?

I have been able to reach the next level technically, and have greatly increased my ability to improve the work of everyone around me.

Dania Simmons

Technical Lead

How do you empower your team to be more creative?

At Recurly, we are always seeking new and more efficient ways of getting work done. Solving complex problems and incremental improvement is in our DNA. We encourage collaboration on innovative ideas and new methods, experiment often, and debrief on the results. This cycle uncovers insights that drive efficiency and effectiveness.

Stacey Snyder

Director of Quality Assurance

What's the biggest problem your team is solving?

Our merchants are reaching for the stars. The Customer Success team… we are the partner with a rocket ship.

Lucien Heart

Senior Customer Success Manager

What are Recurly Perks + Benefits

Recurly Benefits Overview

We offer a comprehensive benefits plan to employees, their spouse or their domestic partner, and their children.

In addition to the full benefits, we provide some great perks such as 401K, Company Equity, Flex Time Off, Catered Meals Daily, Social Events, Training/Development, Casual Dress, Pet Friendly and much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a Recharge committee that is devoted to planning office events and volunteer days. We also have employee led groups for shared interests such as happy hour, hiking and book clubs.
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer an FSA for both health care ($2,700) and dependent care ($5,000). We offer a Health Savings Account (HSA) and the company contributes $600 for individuals and $1,200 for families each year.
Dental Benefits
The Guardian dental PPO covers up to $2,000 annual maximum per person in dental costs a year.
Vision Benefits
Vision coverage is offered through VSP as a PPO plan.
Health Insurance Benefits
We offer two Cigna plans; a low deductible ($250) and a high deductible health plan ($1,500) plan. The HDHP is linked to the HSA. We also offer Kaiser Colorado.
Life Insurance
Basic life and AD&D and the option to elect voluntary life & AD&D
Pet Insurance
Coverage is through Nationwide Pet Insurance.
Retirement & Stock Options Benefits
401(K)
Recurly's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Recurly offers up to 6 weeks paid and 12 weeks of unpaid (runs concurrently), job-protected leave per year, as well as maintained health benefits.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We believe in providing a great work/life balance and flexibility at Recurly. FTO is not earned or accrued, and does not consist of a set number of days per year for full time exempt employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have two options. The Parking Spending Account is used to pay for eligible parking expenses near our office. EcoPass is offered for those that commute to work via bus and light rail.
Company Outings
Recurly has quarterly team outings, including a company-wide annual holiday party, for all employees and a guest and summer events.
Free Daily Meals
We provide free breakfast on Monday, Wednesday. Employees get free lunch on Tuesday, Thursday, Friday.
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Recurly also offers various other benefits such as an Employee Assistance Program, Legal Services, Identity Theft, and Travel Assistance Services.

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