Product Manager - FRONTSTEPS Community
COMPANY OVERVIEW
Headquartered in Denver, Colorado with additional offices in Arizona and California, FRONTSTEPS is a SaaS company with a full stack Management Company software platform that allows communities to be safe, informed and efficient. FRONTSTEPS Community is the portal to our platform through which management companies interact with residents and community board members. More than 23,000 communities nationwide — that’s 4.4 million homeowners — are covered by FRONTSTEPS services! We deliver solutions that simplify how management companies, homeowner associations, builders, and security & patrol experts build, connect, operate, and secure modern communities. With a focus on mobile-first technology and best-in-class integrations, our products make it easy for community leaders and homeowners to communicate, collaborate, and drive more prosperous and financially sound communities.
FRONTSTEPS is guided by the core values of 1) developing our people, 2) taking care of the customer at all times, 3) moving with purpose and urgency, 4) being open, honest, and transparent, 5) innovating and failing forward, and 6) being courageous.
POSITION OVERVIEW
FRONTSTEPS is seeking a talented and experienced Product Manager for our FRONTSTEPS Community product. You will be responsible for the commercial success of your product and ultimately drive to improve the product P&L. You will be a mentor and coach to your Product Owners and drive the standardization and adoption of best practices to span the entire product lifecycle.
You must possess a unique blend of business and technical savvy and a big picture vision, with the drive to execute and make that vision a reality. You will be responsible for product planning and execution throughout the product lifecycle, including gathering requirements from all product stakeholders (i.e. customers and internal partners), validating and prioritizing those requirements through data driven decisions. You will also be responsible for defining the product vision and working closely with Development, QA, Sales, Marketing, Implementation, Support, Finance and Customer Success to ensure our company goals are met. This position is available as a remote, work from home role.
SPECIFIC RESPONSIBILITIES:
Create, communicate and get buy-in from all stakeholders on a product roadmap
Plan and execute on the entire product lifecycle
Lead, coach and mentor Product Owners to assume greater responsibilities over time
Apply standardized processes and best practices within the organization
Facilitate buy vs build decisions when options exist
Establish and nurture partnerships to expand market reach and enhance the product portfolio
Drive competitive analyses to gain deep insight into competitive threats
Devise and execute go-to-market strategies
Collaborate with all internal functional departments to deliver maximum product performance
Drive regular reporting and own all requisite KPIs to ensure success of your product
SKILLS & QUALIFICATIONS: The ideal candidate will likely have the following experience:
A Bachelor's degree in Business or Technology; MBA desirable
Experience with web and mobile portals, and a passion for user experience
5-10 years of experience of increasing Product responsibility
Experience in delivering successful SaaS products in a SMB market
Demonstrated leadership of and success in developing capabilities of Product Owners
Deep understanding and mastery of driving an Agile product delivery model
Experience in evolving technology stacks of legacy products
Demonstrated success interacting with and managing customer relationships
Track record of influencing organizations to achieve objectives
Delivered results by applying best practices to support ongoing growth of the business
Served as a business partner for functional leadership and serving their needs effectively
Knowledge of HOA/Community Management industry would be a strong plus