Product Manager - FRONTSTEPS Accounting

| Remote

COMPANY OVERVIEW

Headquartered in Denver, Colorado with additional offices in Arizona and California, FRONTSTEPS is a SaaS company with a resident engagement platform to empower communities to be safe, informed, and efficient. More than 23,000 communities nationwide — that’s 4.4 million homeowners — are covered by FRONTSTEPS services! We deliver solutions that simplify how management companies, homeowner associations, builders, and security & patrol experts build, connect, operate, and secure modern communities. With a focus on mobile-first technology and best-in-class integrations, our products make it easy for community leaders and homeowners to communicate, collaborate, and drive a more prosperous community.

FRONTSTEPS is guided by the core values of 1) developing our people, 2) taking care of the customer at all times, 3) moving with purpose and urgency, 4) being open, honest, and transparent, 5) innovating and failing forward, and 6) being courageous.

POSITION OVERVIEW

FRONTSTEPS is seeking a talented and experienced Product Manager for our FRONTSTEPS Accounting product.  You will be responsible for the commercial success of your product and ultimately drive to improve the product P&L.  You will be a mentor and coach to your Product Owners and drive the standardization and adoption of best practices to span the entire product lifecycle.

You must possess a unique blend of business and technical savvy and a big picture vision, with the drive to execute and make that vision a reality. You will be responsible for the product planning and execution throughout the product lifecycle, including gathering requirements from all product stakeholders (i.e. customers and internal organizations), validating and prioritizing those requirements, defining the product vision and working closely with Development, QA, Sales, Marketing, Implementation, Support, Finance and Customer Success to ensure our company goals are met.  This position is available as a remote, work from home role.

JOB RESPONSIBILITIES

  • Create, communicate and get buy-in from all stakeholders on a product roadmap
  • Plan and execute on the entire product lifecycle
  • Lead, coach and mentor Product Owners to assume greater responsibilities over time
  • Applying standardized processes and best practices within the organization
  • Facilitate buy vs build decisions when options exist
  • Establish and nurture partnerships to expand market reach and enhance the product portfolio
  • Drive competitive analyses to gain deep insight into competitive threats
  • Devise and execute go-to-market strategies, including pricing, promotion and placing
  • Collaborate with all internal functional departments to deliver maximum product performance
  • Drive regular reporting and own all requisite KPIs to ensure success of your product
  • Proactively address issues that may impair the ability of your product to meet its strategic, financial, operational and technical goals

PRIOR EXPERIENCE: The ideal candidate will likely have the following experience:

  • A Bachelor's degree in Business or Technology; MBA desirable
  • 5-10 years of experience of increasing Product responsibility in an accounting/financial software company
  • Experience in delivering successful SaaS and OnPrem products in a SMB market
  • Demonstrated leadership of and success in developing capabilities of Product Owners
  • Deep understanding and mastery of driving an Agile product delivery model
  • Experience in evolving technology stacks of legacy products
  • Demonstrated success interacting with and managing customer relationships
  • Track record of influencing organizations to achieve objectives
  • Delivered results by applying best practices to support ongoing growth of the business
  • Served as a business partner for functional leadership and serving their needs effectively
  • Knowledge of HOA/Community Management industry would be a strong plus
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Technology we use

  • Engineering
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Location

Our office is at 12th & Broadway near Civic Center. Tons of lunch options (Torchy's, Zep's, BurgerFi), a bus stop & a short walk from RTD at 16th & CA

An Insider's view of FRONTSTEPS

How does your team reward individual success?

We established a recognition program for our teams to acknowledge peer to peer award for individuals who go above and beyond. Plus, monthly & quarterly contests for gift cards & team lunch. FRONTSTEPS Managers are invested in seeing that we continue to provide a thriving, exciting, and supportive culture which focuses on innovation & growth.

Marina Vilaysane

Director of Operations

What projects are you most excited about?

I’m excited about the new platform that we’re launching. And we're building rich new customer experiences w/ some household brand names. We're clearly the leader in our industry, but we aren’t taking that for granted. Every client, resident & partner who sees our new products are super impressed. It’s a fun position to be in.

Matt DeWolf

President of Payments

What does career growth look like on your team?

Career growth is about expanding your knowledge through participation in cross-functional teams, engaging in a monthly Brown Bag lunch session or All Hands meeting, and contributing ideas on how to improve upon those processes you’ve participated in.

Sarah

Senior Manager and Controller

How do you make yourself accessible to the rest of the team?

I keep my office door open as much as possible to enable anyone to provide timely feedback and seek advice when the unexpected happens. For that to be successful I build relationships with people across my organization to let them know they can come to me whenever necessary and sometimes just to chat and catch up.

Leo Haasbroek

Chief Operating Officer

What is your vision for the company?

Our vision is to change the conversation around HOA software and be a catalyst in opening up communication between neighbors, HOA Boards and community associations. We are building more than a company, it’s truly an effort to develop a culture of growth and excellence as a team.

Jamie Clymer

CEO

What are FRONTSTEPS Perks + Benefits

FRONTSTEPS Benefits Overview

The benefits of working for FRONTSTEPS are endless! Joining our team means opportunities to be daring and innovative ... every day! You can be part of the engagement team and foster our cool culture with events, outings, and parties. We just rolled out an awesome new program that allows employees to recognize other employees for going the extra mile. Led by employees, for employees it's just one example of what it means to be a FRONTSTEPPER! Oh, and there are a ton of other benefits like health care and beer Fridays ... KEEP reading to find out.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Company-sponsored short and long term disability benefits.
Dental Benefits
The FRONTSTEPS plan covers 100% of preventative care. We have options that include orthodontia coverage.
Vision Benefits
Our competitive vision plan covers 100% of a basic exam, with a copay. Plus, contact lens and eyeglass frame benefits.
Health Insurance Benefits
FRONTSTEPS offers a PPO and a qualified high-deductible plan with FSA and HSA options.
Onsite Gym
The gym is clean and features stair masters, free weights, treadmills, and more ...
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
FRONTSTEPS dress code includes Hawaiian Shirt Day, Fan-dom Day, and Ugly Sweater Day. Oh, and all the other days, you can wear whatever is comfy and casual!
Commuter Benefits
RTD pass allowance is offered to all our employees!
Company Outings
Rockies games, ax throwing, bowling ... the FRONTSTEPS team is all about exploring and taking advantage of the cool stuff Denver has to offer!
Stocked Kitchen
Between ping pong games & foosball, there are snacks galore in our Cantina. Boulder chips, sun chips, granola bars, fruit snacks, and oatmeal. Fresh fruit replenished daily, bubbly water, and soda!
Happy Hours
Every Friday at 4:30!
Parking
Underground parking ... FRONTSTEPS pays a generous (and I mean, generous) portion of the cost to park in our building. No need to walk outside, eveh!
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Our product team demoes new features and enhancement that are releasing in the near future.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Indoor, on-site parking and gym. Supportive environment. Fun, friendly atmosphere with start-up energy and plenty of adult leadership to drive success.

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