Product Manager, Financial Systems at Inspirato

| Greater Denver Area
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Inspirato is seeking a Product Manager to join our team to own and manage the technology product strategy and execution for our financial systems. This position resides within the product management department and will be the subject matter expert on business needs, processes, systems, and data flow within and among our financial systems. This role is heavily involved as a liaison between the business and technical teams during the development of our industry-changing applications. This is a highly visible, customer-facing role for a candidate that is a driven, enthusiastic, detail oriented multi-tasker, who learns quickly, and can work in a very fast-paced, entrepreneurial environment.

Responsibilities:
  • Manage strategic direction of the product roadmap
  • Regularly collaborate with stakeholders to define strategy
  • Collaborate with product team to ensure priorities align across product/initiatives
  • Work very closely with business and technology teams to fully define business and technical requirements based on general concepts that are not fully defined
  • Main point of contact for the program and delivery team
  • Define and communicate measures of success and objectives for delivery team
  • Coordinate and lead discussions with business owners
  • Thoroughly document and be the subject matter expert for the technical requirements through the project lifecycle
  • Document, manage, and communicate changes in scope
  • Consistently work very closely with the design, development, and QA staff to clearly articulate requirements and define and communicate scope
  • Create and own JIRA tickets and product specification documents based on requirements from ideation to delivery
  • Manage backlog priorities and work with delivery team to iteratively scope and groom work as needed
  • Proactively recognize, document, escalate, and coordinate resolutions for issues that occur throughout the project lifecycle
  • Participate in the testing to ensure that the right level of quality is present in the final product.
  • Responsible for solution meeting business objectives.
  • Document and follow-up on key decisions.
  • Proactively communicate status and risk throughout the project lifecycle.
 
Required Skills: To perform the job successfully, an individual should demonstrate the following competencies:
  • Expertise and knowledge of technology systems that manage and process financial transactions, recurring billing/subscriptions, revenue recognition, etc.
  • Knowledge of how electronic payments (e.g. credit cards and ACH) are processed via websites and apps.
  • Basic knowledge of subscription billing and how revenue is recognized.
  • Strong technical knowledge and comfort and familiarity with APIs.
  • Strong analytical skills, including the ability to accurately elicit, clarify, and document project requirements and wireframes
  • Ability to learn new concepts quickly
  • Exceptionally strong written and verbal communication skills
  • Ability to identify and communicate business and technical needs and collaborate in the design/implementation of system solutions
  • Ability to translate complex or nebulous business requirements into easy-to-understand functional requirements that the development team can translate into design
  • Capable of leading high-pressure discussion with demanding business owners
  • Very strong attention to detail
  • Ability to multi-task and remain organized on several concurrent projects
  • Strong customer service skills
  • Strong technical background is a must
  • Background accounting knowledge a plus
  • Knowledge of Salesforce.com platform a plus
  • Knowledge of Zuora and/or RevPro platform a plus
  • Agency/consultant experience a plus
  • Experience using JIRA/Atlassian tools a plus
  • People management a plus
Qualifications:
  • 3+ years technology product team experience, preferably in a Product Manager role
  • Bachelor’s degree preferred
Perks:
  • Competitive compensation
  • Full benefits package including 401(k), medical, dental, and vision.
  • Inspirato Employee Familiarization Travel Program
  • Casual work environment in rapidly growing, fast-paced, entrepreneurial company
  • Credit for gym membership
  • Energetic Lower Downtown Denver location located blocks from Coors Field
  • Fresh fruit delivery service, coffee and tea, fully stocked snack bar, beverage fridge
  • Regular fun employee events and professional development opportunities
  • Opportunity to work with passionate, driven, committed, high performing individuals who are revolutionizing the luxury travel industry!
Who We Are
Launched in 2011, Inspirato is a leading luxury hospitality company that provides its members access to hundreds of hand-selected vacation options, delivered through an innovative club model to ensure the service and certainty that affluent customers demand. The Inspirato Collection includes private vacation homes available exclusively to members and guests, villas and homes at world-class resorts, hotel rooms and suites at members-only value, and remarkable adventures in faraway lands and at world-renowned events. In 2019, Inspirato launched the world’s first luxury travel subscription: Inspirato Pass. Passholders enjoy endless travel without paying nightly rates, taxes, or fees. This revolutionary way to travel allows passholders to see more of the world while making lifelong memories.
 
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • SalesforceCRM

Location

LoDo, Denver's oldest neighborhood, is home to some of the city’s best-known restaurants, galleries, shops and boutiques.

What are Inspirato Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to annual 2019 maximum to their accounts.
Disability Insurance
All eligible employees are provided short and long term disability benefits. Inspirato pays the full cost of the premium. Employees are also provided with the opportunity to buy additional coverage.
Dental Benefits
Inspirato offers Delta Dental with the option of using the Delta Dental PPO or Premier network of providers. You may also see a non network dentist of your choice for out-of-network benefits.
Vision Benefits
Eyemed is our provider and copays for an exam are $5. Frame allowance $180 & $150 for contacts.
Health Insurance Benefits
Based on the plan you choose; the company may contribute up to 90% of the cost of your monthly premiums. Inspirato also offers fertility coverage on the Premier Plan.
Life Insurance
All eligible employees are provided basic life and accidental death & dismemberment insurance and Inspirato pays up to 50K per employee.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Auto-Enrollment into Traditional 401(k) account at 6% (unless you opt out). The retirement plan is with Principle Financial.
401(K) Matching
Inspirato will match 50% of your contribution up to 6% of your eligible pay (e.g., 3%) with immediate 100% vesting. This match has a $1,500.00 per employee, per year cap.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity & Paternity leave consists of 4 weeks of paid leave.
Flexible Work Schedule
Family Medical Leave
FMLA is a federal law that entitles employees up to 12 weeks of unpaid leave.
Adoption Assistance
Adoption assistance FSA provides reimbursement to you for the reasonable and necessary expenses that you incur in the process of legally adopting. Employees can contribute up to $13,840 into a FSA.
Vacation & Time Off Benefits
Generous PTO
No accruing vacation/sick days - employees have the flexibility to manage their own time.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Employees can contribute up to $260 per month pre-tax for transporation.
Company Outings
We love to celebrate!
Game Room
Golf simulator!
Stocked Kitchen
Fully stocked kitchen including unlimited snacks, coffee, tea & soda.
Some Meals Provided
We'll fire up our woodburning pizza oven. Did someone say Pizza? Yes, that's right, we have a pizza oven. #carbload
Happy Hours
Every hour is a happy hour at Inspirato, and we'll open up the beer & wine taps every month for TAC (Thursday Afternoon Club).
Pet Friendly
We love to see your furry friends.
Fitness Subsidies
$25 wellness allowance
Professional Development Benefits
Job Training & Conferences
The Situational Leadership Model is a timeless, repeatable framework for leaders to match their behaviors with the performance needs of the individual or group that they are attempting to influence.
Lunch and learns
Inspirato hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Paid industry certifications

Additional Perks + Benefits

Inspirato offers an Employee Familiarization Trip! We know you have to experience an Inspirato vacation to truly appreciate it, every employee is entitled to an annual week-long trip at an Inspirato property that they can share with family and friends.