HomeAdvisor is seeking an eager and driven Product Manager to join our team in Denver.  We are largest home services marketplace in the US; over 40 million homeowners have turned to HomeAdvisor to find professionals for their repair and improvement projects.

We are looking for a Product Manager to play a key role in creating and managing HomeAdvisor’s custom-built CRM platform. This role will focus on integrating our consumer-facing and business-facing products with our internal tools, helping our teams more effectively sell products and services, and manage our customer relationships.  

What you’ll do:

• Act as product domain expert at all levels of customer interactions and represent the voice of customers to internal teams.
• Create and execute product roadmaps that achieve business goals and align with overall strategy
• Deeply understand the technical and business needs of existing and target customers
• Define use cases, business processes, functional architecture, and detailed product requirements documents that clearly articulate desired product functionality
• Provide guidance to Engineering, Architecture, and UX teams to deliver great products to our customers
• Partner with Sales, Finance, and Customer Care Services to successfully roll out new products and enhancements, ensuring a great end-to-end customer experience across all departments and locations.
• Create, implement, coordinate, and train users on enhancements to the CRM system

• Exhibit good judgment in balancing considerations for size of opportunity, scope of development and support costs, risks, and end-user experience.

What you’ll need:

• 3+ years of experience in Product Management/Marketing, preferring to work in a fast-paced, Agile environment, with a proven record of building enterprise applications
• 2+ years of experience in various aspects of CRM product development
• Ability to grow a product from a concept, to plan and drive execution of go-to-market strategies
• Ability to thrive in a dynamical, entrepreneurial environment with focus on hands-on execution
• Strong and collaborative work ethic, working effectively as part of a larger project team
• Ability to make sound business judgment and strong decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
• Meticulous organizational skills, analytic capabilities, and attention to detail to facilitate a close relationship with software development team
• Excellent communication skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
• Ability to work independently, self-motivated
• BA / BS in Computer Science, Analytics, or a related field preferred

Qualifications

Education: Required

High School or better in General Art History or related field.

Experience: Required

Scrum/Agile

3 years: Technical Product Management

2 years: CRM (Salesforce or other)

Preferred

Sales Efficiency

Finance Optimization

We're eager to tell you more about the projects you'll be working on, and hear more about your background. If you're interested in a career with us, we'd love to talk. If you have questions about any of our roles, talk with one of our Recruiters by signing up for our next chat: http://www.abouthomeadvisor.com/talk-to-us/