Product Manager (Digital) at Convercent

| Greater Denver Area
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As Product Manager, you are charged with managing the product evolution for our newest product – the Ethics & Compliance Portal. You will build out this product from existing ideas and help to develop new ideas based on your experience and your contact with customers, prospects and thought leaders. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time with customers to understand their problems and translate these findings into innovative solutions for the broader market.

You must be able to communicate well across varying audiences – both within and outside of Convercent. You will work with engineering to define product release requirements. You will manage and select outside vendors that contribute to product development. You will work with the revenue organization to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. You will also serve as the internal and external evangelist for the product offering, working with the sales channel and key customers.

Responsibilities include, but are not limited to: 

  • Determine market needs by specifying and executing the research needed to obtain market insights
  • Define the nature and scope of present and future product lines
  • Appraise new product ideas and/or product or packaging changes
  • Assess & understand market competition
  • Specify market requirements for current and future products by conducting market research supported by on-going visits to customers, thought leaders and advisors
  • Provide well defined and prioritized feature and story requirements to feed the engineering pipeline
  • Manage creation and maintenance of product roadmaps and feature prioritization
  • Work closely with engineering teams to refine and accept stories in sprints
  • Select and manage outside vendors that fit into the product development lifecycle
  • Work with Marketing & Sales to ensure alignment on product direction, and collaborate on developing market facing communication materials
  • Create and maintain user personas
  • Collaborate with Customer Success to ensure customer feature requests are considered, expectations clearly communicated, and commitments are met
  • Analyze potential partner relationships for the product

Desired Skills/Experience:

  • 5+ years of product management experience of a SaaS product
  • 3+ years of experience working with web content management systems
  • 3+ years of experience utilizing a marketing automation software system
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Experience in selecting and scaling vendor partnerships
  • Proven ability to develop product strategies and effectively communicate recommendations to executive management
  • Solid technical background with understanding and/or hands-on experience in software development, SaaS and web technologies
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job done
  • Skilled at working effectively with cross functional teams
  • Excellent written and verbal communication skills

About Convercent:

Robust. Agile. Collaborative. And you should see our software. Bringing the transformative power of the cloud to the compliance and ethics industry, Convercent's award-winning SaaS solution empowers our customers to be more effective and efficient in managing their compliance efforts and mitigating risk. With an inclination towards innovation, Convercent is helping our customers raise the standard--and expectations--for how companies safeguard their financial and reputational health. 

Convercent is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases

Location

RiNo/Cole @Industry Rino Station

An Insider's view of Convercent

What’s the vibe like in the office?

Convercent is a highly collaborative environment. I absolutely love that I can be in the kitchen, bathroom, or walking around and I will bump into people from all different departments and have really meaningful conversations. I really enjoy the people I work and interact with everyday!

ToniAnn

Manager, Event Marketing

What's the biggest problem your team is solving?

The process of ingesting data from our customers can be difficult and lengthy. Team Massive is working on a new implementation that can import multiple large files simultaneously and at a faster rate.

Merlin

Sr. Software Engineer

How has your career grown since starting at the company?

It's taken me down a path I would've never expected when I joined the team as an SDR five years ago. But that's one of the great things about Convercent. People have the opportunity and are supported to take their careers in so many different directions.

Patrick

Director, Learning & Development

What are Convercent Perks + Benefits

Convercent Benefits Overview

Convercent offers a comprehensive and competitive benefits package which includes: Healthcare (we pay 90% medical, dental and vision for employees), Unlimited PTO, Paid family leave (12 weeks for moms and 4 weeks for dads, spouses, or partners), Stock options, and a Monthly technology stipend

Culture
Volunteer in local community
Food for Thought Amp the Cause The Epworth Foundation
Friends outside of work
Eat lunch together
Intracompany committees
Culture Club BLM Task Force Guide Program Mentor Program
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Unconscious Bias Training Diversity Metrics Reported to our Board
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
From virtual yoga and wellness practices to virtual 5K races, we support team workouts.
Mental Health Benefits
EAP Support Groups
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Role-based performance bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Convercent provides up to 4 weeks of parental leave for new parents.
Flexible Work Schedule
Convercent provides employees with a flexible work schedule that empowers them to balance work and life.
Remote Work Program
Convercent's remote work program supports employees working from home.
Family Medical Leave
Company sponsored family events
Convercent typically brings employees and their families together for the annual Summer Bash celebration. During quarantine, we have hosted a virtual talent show for teammates and their families!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Eligible employees get 5 weeks of paid sabbatical after 5 consecutive years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
We support team building during Quarterly Business Planning and our annual HeartBeat event.
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
Paid industry certifications
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