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Product Manager - Denver

| Greater Denver Area

Company Description

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience and service. DispatchHealth is striving to create an integrated, convenient, high-touch triage and care-delivery solution that extends the capabilities of the patient's care team and ensures we provide definitive, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care and are supported by our technological infrastructure to ensure quality and improve outcomes. The veteran leadership team at Dispatch Health brings together the best startup, clinical and engineering skill sets to execute on a unique business model, positioning us to address and disrupt the changing healthcare landscape.

Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology - healthcare delivery company?Are you willing to roll up your sleeves and do what needs to be done?Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patientPosition Summary

DispatchHealth is seeking an eager and driven Product Manager to join our team in Denver. We are looking for a Product Manager to play a key role in creating and managing DispatchHealth’s products including an internal operations platform, an iOS app for providers and Native apps for consumers . This role will focus on enhancing our consumer-facing and business-facing products to help our teams more effectively service patients and ultimately provide world class experience to our patients and partners.

Key Responsibilities: 

  • Act as product domain expert at all levels of customer interactions and represent the voice of customers to internal teams.
  • Create and execute product road maps that achieve business goals and align with overall strategy
  • Deeply understand the technical and business needs of existing and target customers
  • Define use cases, business processes, functional architecture, and detailed product requirements documents that clearly articulate desired product functionality
  • Provide guidance to Engineering and UX teams to deliver great products to our customers
  • Partner with Operations, Clinical and Marketing to successfully roll out new products and enhancements, ensuring a great end-to-end customer experience across all departments and locations.
  • Create, implement, coordinate, and train users on enhancements to the product
  • Exhibit good judgment in balancing considerations for size of opportunity, scope of development and support costs, risks, and end-user experience.

Education and Experience:

  • 3+ years of experience in Product Management/Marketing, preferring to work in a fast-paced, Agile environment, with a proven record of building enterprise and Native applications
  • Ability to grow a product from a concept, to plan and drive execution of go-to-market strategies
  • Ability to thrive in a dynamical, entrepreneurial environment with focus on hands-on execution
  • Strong and collaborative work ethic, working effectively as part of a larger project team
  • Ability to make sound business judgment and strong decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
  • Meticulous organizational skills, analytic capabilities, and attention to detail to facilitate a close relationship with software development team
  • Excellent communication skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
  • Ability to work independently, self-motivated
  • BA / BS in Computer Science, Analytics, or a related field preferred
  • Healthcare experience preferred

Compensation:

  • Competitive compensation package commensurate with experience
  • Free gym access & the most unique healthcare culture in Denver
  • Healthcare benefits to include Medical, Dental, Vision, short and long-term disability and a 401k retirement plan
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ElixirLanguages
    • jQueryLibraries
    • ReactLibraries
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • PhoenixFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail

Location

RiNo is "Where Art Is Made" in Denver and you can always finds something new and exciting to check out around the neighborhood.

An Insider's view of DispatchHealth

What’s the vibe like in the office?

Working at DispatchHealth means working in a collaborative and supportive environment. With an open-office feel and the option to work from home if needed, I think our employees feel more connected to their jobs and co-workers.

Spencer Kline

Vice President, Growth

What projects are you most excited about?

The main focus for our product and engineering team is to build experiences for our users that make their job easier so they can deliver an exceptional patient experience. I'm excited to ensure a stable, reliable and secure platform capable of serving a large increase in patient volume, and build products that our users love by soliciting feedback.

Nabeel Meghji

Senior Vice President, Product Management

How does the company support your career growth?

It's incredible to work leaders that are true trailblazers in the healthcare industry. They set high expectations, but they listen to feedback and inspire their employees to reach higher, dream bigger, and achieve greater. With their support, I feel empowered to make a lasting impact.

Amelia Sprague

Marketing Manager

What unique initiatives do you have that encourage innovation?

I love watching DispatchHealth employees work together to improve how patients access great care. As we continue to transform and expand rapidly, staying enthusiastic and focused on our core purpose will help us continue to innovate and transform the healthcare industry.

Mark Prather

CEO

What makes someone successful on your team?

We have a lot of problems to solve in order to drive the business forward. Successful people in data/analytics are those who are comfortable being uncomfortable and who love to constantly learn new things. While they bring a solid base of knowledge in our primary tech stack, they are constantly finding new ways to meet business challenges.

Dan Edstrom

Business Intelligence and Analytics Leader

What are DispatchHealth Perks + Benefits

Culture
Volunteer in local community
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DispatchHealth offers you a choice of two Health Flexible Spending Accounts (Healthcare or Limited Purpose) and a Dependent Care Flexible Spending Account.
Disability Insurance
Dispatch Health provides STD coverage at no cost to you. LTD coverage provides income when you have been disabled for 90 days. Your benefit is 60% of your monthly earnings, up to $10,000 per month.
Dental Benefits
Dispatch Health offers competitive benefits designed to provide high quality dental care.
Vision Benefits
Dispatch Health offers competitive benefits designed to provide high quality vision care.
Health Insurance Benefits
DispatchHealth offers you a choice of 4 plans: Two (2) HDHP Plans (HSA Open Access Plus and HSA Choice Open Access Plus) and two (2) PPOs (OAP Mid and OAP Choice Plans).
Life Insurance
DispatchHealth provides basic life insurance of $25,000 at no cost to you. Beneficiaries receive a lump sum payment if you die while employed by DispatchHealth. AD&D & Voluntary Life are provided.
Onsite Gym
Free gym access & the most unique healthcare culture in Denver
Retirement & Stock Options Benefits
401(K)
Company established 401k retirement plan in partnership with Vanguard
Perks & Discounts
Casual Dress
Happy Hours
DispatchHealth provides monthly Happy Hours at local establishments
Parking
Open parking for all employees at no cost
Pet Friendly
DispatchHealth supports a pet friendly atmosphere.

Additional Perks + Benefits

DispatchHealth has partnered with InfoArmor to offer identity theft protection for employees and family members.