Product Manager, Borrower Speed

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WHO WE ARE...

Maxwell was founded in 2015 by homebuyers who were shocked by the complexity of the mortgage process for borrowers and lending teams alike. Today, our digital platform is used by hundreds of mortgage lenders across the U.S. to serve thousands of homebuyers, facilitating billions of dollars of mortgage volume each month. We work to make them, and all of their employees, the real heroes who enable homeowners to achieve the American Dream. And we’re just getting started. 

WHAT WE HOPE FOR YOU...

As the Product Manager, Borrower Speed, you will deliver solutions to simplify and expedite the mortgage process for homebuyers who are working with any of our hundreds of lenders. Your products will engage, educate and guide borrowers through what is possibly the biggest financial decision of their lives. We build products based on our three principles: creating a simple and delightful user experience, empowering people to do their work more efficiently, and building innovative, industry-changing products with our data.

WHAT YOU’LL BE DOING...

- Empathize with user pain points by talking to your users and internal stakeholders

- Dive deep into data to inform product decisions and understand how users engage with your software

- Develop and test hypotheses on that drive your key metrics and align with your users’ needs

- Partner with your engineering and design teammates to ideate innovative product solutions, write user stories, QA user experiences and deliver a product experience to market

- Articulate and drive focused sprints to deliver frequent launches

- Communicate with internal teams (sales, customer success, marketing, engineering) on product value and go-to-market strategies

- Measure, learn, adapt, and repeat

IDEALLY YOU'LL HAVE...

We don’t expect people joining our Product team to know everything about mortgages. Passionate, empathetic people willing to learn quickly can be taught, and we’re excited to help you learn and grow! However, for you to best succeed in this role, it’ll help if you have:

- 3+ years as a software product manager with a track record in building software that users love

- Experience in user research and delivering on insights into product features

- Outstanding written and verbal communication skills and incredibly organized

- Prior experience working in a product-led startup is highly valued - you know how to move quickly, manage your time efficiently and successfully manage competing priorities

- Problem-solving skills and the ability to think a step ahead

- Teamwork skills, with the ability to collaborate in a transparent, authentic culture

- Additional bonus points for experience with B2B software, particularly collaborative applications, and for experience with the lending, fintech or mortgage technology ecosystems

Not sure you meet all of our ideals? We'd still love to hear from you so please apply!

OUR APPLICATION PROCESS...

Please keep applications brief; we want succinct resumes with relevant experience. Short but super-personalized cover letters are encouraged. Be prepared to demonstrate your skills. Principals only, please. We aren't using contingency staffing agencies at the moment. Maxwell is not responsible for any fees related to unsolicited resumes.

WHAT WE OFFER YOU...

An opportunity to be part of an agile team of thinkers and doers who are driven, collaborative, and authentic. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employees are our greatest asset, and you play a key role in shaping our incredible company and culture. Some of our benefits include:

- Competitive pay and meaningful equity as an employee at a fast-growing, venture-backed software company. We want you to participate and make decisions as an owner with our future in mind

- A 401(k) and top-tier insurance plans to select from along with a FSA and HSA where you can set aside pre-tax money for out-of-pocket medical expenses

- Flexible vacation time plus sick days, all 10 major holidays, and 1 floating holiday for your birthday, religious holiday, or other special day of your choice

- Up to 2 paid days off each year to volunteer at the charity of your choice

- An "Even Merrier Holidays" where Maxwell closes down the office to make sure employees spend time with family and friends

- A company that is people-centric: we care about our employees and foster an inclusive environment to ensure everyone feels supported and valued

Maxwell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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Due to Covid, we are currently working fully remote

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