Some people go to work.
At RingCentral, you’ll change the way the world works.
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Enterprise Sales Team to make sure we stay ahead of the competition.
Develop RingCentral’s next-generation analytics offering
Develop and execute RingCentral’s analytics product strategy, with a keen focus on serving the needs of current and future customers
Work closely with customers and customer-facing internal teams to understand and prioritize customer needs
Collaborate with product, design and development teams across multiple product lines to ensure that our analytics offering surfaces the right data, to the right user, at the right time
Define product requirements and user experience across multiple analytics products and their features
Define product success metrics and track success of features and products
Anticipate future product needs and craft plans to realize them, balancing new product development, feature improvements, speed to market and tech debt considerations
Work with cross-functional teams on product go-to-market strategy
Prepare roadmap and product presentations, assist with product documentation and training materials, and other internal and external product collateral
3 + years of product management or related experience
Prior experience building analytics offerings; experience with communication, contact center, collaboration and similar products a plus
Experience driving product strategy and requirements that encompass needs of multiple product areas/teams
A track record of taking products to market and managing the product life cycle
Sufficient technical prowess to talk to engineers about architecture and product decisions (technical background/education not a requirement)
Excellent written and verbal communication skills
Wicked smart, with good problem solving skills
Ability to make complex data easy to understand through proper UI, UX, visual representation, aggregations, etc. (working closely with UI/UX design team)
Experience working with teams in multiple locations/timezones a plus
Positive, team-focused attitude
Ability to thrive in a fast-paced, entrepreneurial environment
Self-starter, ability to identify the right areas of focus
For internal use:
Background in Network Infrastructure related products (routers, switches, firewalls, load balancers, etc.) a plus
Background in Networking and Internet Protocols (SNMP, TCP/IP, DNS, HTTP, etc.)
Experience with Salesforce, CMDBs and/or network discovery solutions, a plus
Prior experience in product management or technical leadership roles within IT Service
RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $1.5 billion annual revenue run-rate.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.