Product and Implementation Trainer

| Greater Denver Area
Company Description

At Conga, we believe that growth equals opportunity. It’s how we drive our business, but it’s also how we view our people and culture. Growth creates opportunity - by growing our team of passionate, talented individuals, we have the opportunity to excel as the best tech company in the industry.

Our people are committed to the Conga mission to inspire, enable, and guide customers to success. We live this every day, working relentlessly to create powerful products that drive unmatched business results for our customers, while delivering service that is second to none. Conga’s position as the leader in digital document transformation, our place as one of the top paid applications on the Salesforce AppExchange, our more than 11,000 customers and our collection of five-star reviews show our dedication to this mission!

Conga offers a fast-paced, dynamic environment for professionals looking to help build and enhance a seamless customer experience. Our top of the line product suite, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. We offer competitive compensation and benefits, including 100% paid health insurance for employees, 401k plan, generous PTO schedule, and many additional perks!

Job Description

Position Description:

The Product and Implementation Trainer's primary responsibility is to support Conga’s strategic partners with their portfolio of customers by committing to their success and working relentlessly to remove barriers to adoption. This position will require up to 25% travel and primary initiatives include:

● Developing a training curriculum to support partners who are implementing Conga’s suite of solutions

● Collaborating with Conga’s professional education, professional services, product, and partner teams to incorporate best practices with the training content

● Delivering training classes to Conga’s strategic partners, including: virtual, in-person, webinars, etc.

● Continuously improving the partner training methodology to support their needs


Who you are:

● A change agent that can analyze multiple problems, then develop and drive solutions

● You thrive working in the unknown, taking initiative and designing process when it doesn’t yet exist.

● You understand the people, process, and technology realities that are part of transformational efforts.

● You see the big picture, but also have the tenacity and excitement to execute against your customer's business goals

● As a professional, you have the ability to communicate strategically depending on your audience, from executives to salesforce admins.

Qualifications

● 3+ years experience in SaaS, project management, partner training, end user training, technical administrator training

● Previous experience working with technical consultants and Legal / Contracts / Procurement teams, including senior leaders within those functions (ie: Chief Legal Officer)

● 5+ years of experience with technology stack and customization of: Salesforce, CLM Solutions, Smartsheet, Slack, Google Apps, Microsoft Office, etc. Salesforce Admin or Development certifications a plus

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • RubyLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • ReactJSFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • MixpanelAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen

Location

13699 Via Varra, Broomfield, CO 80020

An Insider's view of Conga

How does your team reward individual success?

Our team rewards individual success several ways but my favorite are the Core Value awards. They are awarded by peer nominations, and individuals are recognized for going above and beyond the call of duty by demonstrating and living a Conga Core Value. As a Core Value award winner, this recognition is one of the best feelings I've had in my career.

Mary

Executive Assistant to CMO

What projects are you most excited about?

There's literally always a new challenge on the horizon and each one has something to get excited about. Anything we build that we know will make customers really happy or projects that quietly and inconspicuously improve the performance of our product are particularly fulfilling.

Dani

Engineer

How does the company support your career growth?

I've had the pleasure to grow my career internally here at Conga. Management has been extremely supportive of my career aspirations and provides guidance with regular career check-ins. The combination of our open door policy and the company's interest in my growth has allowed me the opportunity to get the most out of my career.

Robert

Solution Architect

What unique initiatives do you have that encourage innovation?

Focus on the relationship with your customers. Truly happy, loyal customers mitigate churn and are open to expanding your relationship as you launch new products and services. Having a team in place that understands this concept and then building it into the culture and DNA of the company ensures the company has the foundation for long-term success

Matt

Chief Executive Officer

What are Conga Perks + Benefits

Conga Benefits Overview

Pure innovation… with a free lunch.
We believe that our employees are our greatest asset. So, we've pulled together an amazing perks package to sweeten the deal. Hit the trails, ride the slopes, relax and enjoy yourself. Live your life.

Culture
Volunteer in local community
Conga has always believed in giving back to the community. We offer 24 hours of VTO as part of our package; our new hires volunteer during Base Camp, and every August we volunteer as a team globally.
Partners with Nonprofits
We partner with nonprofits such as Once Upon a Child and Community Gardens. We also have a charitable match program where we match 100% of your donation to your charity and our CEO matches 50%.
Friends outside of work
Eat lunch together
Intracompany committees
We take our work seriously but not ourselves! Some of our committees include Diversity, Equity and Inclusion; Conga Brew Club; Core Values; and our Conga Running Club to name a few.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Unconscious bias training is critical to the health of an organization. We launched phase 1 of our training in July 2019 and are in the process of building our roadmap for additional education.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Our yoga classes are held in our onsite yoga rooms every Wednesday at 4pm! Additionally, we have sponsored teams for races like the Iron Man; Fall Foliage Relay; Wild West Relay; and Boulder 10k.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
We contribute 3% of an employee's salary to their 401K regardless of their contribution.
Company Equity
Match charitable contributions
Conga matches 100% of your contribution to the charity that you have selected (up to $1,000 each calendar year). Matt Schiltz, our CEO, matches an additional 50% (up to $500 each calendar year).
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker and up to 4 weeks for the secondary caretaker if they've been a Conganeer for at least 1 year.
Flexible Work Schedule
We hire smart people and give them challenging problems to solve. We also give them the space to be flexible with their schedule.
Remote Work Program
Our remote work program is managed by individual team leaders so that they can support their teams respectively.
Family Medical Leave
Company sponsored family events
We sponsor family events like our Halloween trick or treating, our holiday party "warm up" and bring your kid to work day where we have activities for parents and kids to participate in together.
Vacation & Time Off Benefits
Generous PTO
Conganeers receive between 15 days per year of paid time off.
Paid Volunteer Time
Philanthropy is close to our roots. Because of that, it was important for us to build a generous compensation package that includes VTO. Our employees receive 24 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive 5 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
A well-fed team is a happy team! We have a commercial-grade kitchen at our HQ, with 6 stations where you can customize your meal, and give everyone $75 to use towards breakfast and lunch each week.
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Shuffle Board, Video Games.
Stocked Kitchen
Some Meals Provided
A well-fed team is a happy team! We have a commercial-grade kitchen at our HQ, with 6 stations where you can customize your meal, and give everyone $75 to use towards breakfast and lunch each week.
Happy Hours
Parking
Pet Friendly
Furry Fridays are some of our favorite days of the month!
Recreational Clubs
Conga has sponsored softball and basketball teams as well as our Iron Man team.
Relocation Assistance
Fitness Subsidies
Conga contributes $60/month to each employee's ThrivePass account and that can be used towards gym memberships, equipment, massages, etc. We also have an onsite gym and yoga classes on Wednesdays.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 mentoring and the topics of mentoring include career, leadership, project management, networking, negotiating, having difficult conversations, EQ and more.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We pay a $500 bonus for Salesforce and other position-specific certifications.