*Location: Remote

Company Overview

Emergency room visits and hospital stays can be uncomfortable and stressful times for families and their loved ones. DispatchHealth allows people to receive high quality and cost-effective medical care in the comfort of their homes. A rapidly scaling startup, DispatchHealth provides an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need.  

Technology and data drive all aspects of our business and allow for better care delivery from patient onboarding, patient care, and post care follow-up.  We’re looking to create a best-in-class technology platform that helps our patients stay in the comfort of their homes – and we’re looking for people like you to help shape and build the technology that changes the way people receive healthcare.

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Role Overview

DispatchHealth is revolutionizing the healthcare experience by applying a unique approach focused on the “Quadruple Aim”: better patient experience, better provider experience, lower costs, and better health outcomes.

Within DispatchHealth, the Data Analytics org combines a deep understanding of the business with analytical and technical capabilities to deliver insights and power data-driven decision making. This team is expected to identify the right areas to focus on and quickly enhance the quality of decision making in those areas.

The Product Analyst role sits within the Data Analytics org and is held by structured thinkers with the technical skills to decipher data and the communication skills to deliver insights effectively to product teams. They are curious self-starters that understand the business and leverage SQL, Python, etc. to execute data analyses that identify opportunities, inform product prioritization, and track feature performance and impact. The role has high-impact and high-visibility potential, and performance is based on delivered impact. If you are energized by meaningful, challenging problems and the type that uses data first in decision making, we want to work with you!

Role Responsibilities

• Own analytics for a portion of the product and advance performance by designing and developing metrics / reports / analyses / dashboards and driving insights and actions through effective communication and cross-functional partnership
• Identify areas of opportunity and conduct deep-dive data analyses that result in high-quality insights and recommendations
• Partner with others to strengthen – both in terms of approach and execution – decision-making as it relates to high-priority focus areas
• Collaborate with Data Engineers to inform data infrastructure and unlock data needed to power reports, analyses, etc.

Role Qualifications

• Innate curiosity and business sense
• Ability to excel in a fast-paced and ambiguous environment
• Collaboration skills to effectively partner with teams throughout the business
• Strong communication skills and the ability to distill - both in writing and verbally - complex data sets into simple and digestible takeaways for both technical and non-technical stakeholders
• 4+ years of experience in roles where Analytics is the core skill
• 3+ years of experience BI tools such as Looker, Tableau or Power BI (experience with Looker is a plus)
• 3+ years of experience writing and debugging complex SQL queries
• 3+ years of experience working with relational databases
  

The pay range for this position in Colorado is $90,000 - $130,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, candidate location, and experience.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age or veteran status. 

DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family and short-term disability leave.

To see our Employee Privacy Notice, please see here: https://www.dispatchhealth.com/employee-privacy-notice/