Partner Product Trainer-Avaya Enablement

| Greater Denver Area

Are you looking for an opportunity where your skills and enthusiasm make a difference and where your voice will be heard? At RingCentral our award-winning environment is high-energy, team-oriented and committed to providing world-class service for its customers. We’re the #1 global cloud-based, communications provider, growing at more than 30% annually and we’re looking for team-members with an entrepreneurial spark!

 

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

 

RingCentral is the largest and fastest-growing pure-play provider in this space, market capitalization of over $18 billion and we are very excited to have surpassed our previous goal of a $1 billion annual revenue run-rate ahead of schedule.

  • “The Engine Continues to Operate Flawlessly, While Extending the Lead with Additional Horsepower” – Craig-Hallum
  • “A solid end to the year but even more to look forward to in 2020” – Goldman Sachs
  • “Becoming the Salesforce of UCaaS” – Guggenheim
  • “Path to Multi-Billions Looks Increasingly Clear” – Raymond James
  • “Execution this Clean is Worth the Premium” – Wells Fargo

 

Job Type: Full Time | Location: Denver, CO, Belmont, CA, or Charlotte, NC

 

Job Description:

RingCentral is looking for a dynamic Sr Partner Product Trainer who will serve as a “product evangelist” for RingCentral’s strategic partnership with Avaya and the Avaya Cloud Office by RingCentral product. This individual will drive the delivery of our go-to-market strategy, messaging, content, and activities as it relates to the Avaya Cloud Office product. This product training role is visible and cross-functional, requiring regular communication with product management, sales, and other staff members, as well as with external partners.

This individual will also need to manage timely deliverables with strong communication and cross functional partnering skills. This role will require travel to train partners throughout North America and potentially to an international audience. Experience with cloud software and telephony is strongly preferred.

 

Responsibilities:

  • Product and Sales Enablement – Enable Avaya Sales Teams, Avaya Partners, and RingCentral Partners on technology features, best practices and sales plays; Partner with our lead Avaya Field Sales Trainer to educate people on the latest product offerings, promotions, activities, and trends.
  • Product Release and Launches – Adapt RingCentral content for Avaya-specific offers. Train RingCentral and Avaya field teams on new products, features. and provide input to product teams for new feature development.
  • Content Development – Design and develop content to support technical product learning; provide product expertise to the Enablement team

 

Qualifications:

  • Bachelor's degree and 3-5 years of product content development and training delivery experience
  • Experience with technical product training in Telecommunications, SaaS, or cloud services
  • Experience working with cross-functional teams (Channel or Carrier Partnership experience is a plus).
  • Solid project management capability
  • Self-motivated and self-directed individual capable of working in a fast-paced, dynamic environment
  • Detail and results oriented; skilled at both planning and hands-on execution
  • Ability to excel in a collaborative, team-oriented environment
  • Excellent written, verbal, and presentation skills
  • Travel up to potentially 60%, flexibility with international travel. 

 

What we offer:

  • Base Salary  
  • MBO Quarterly Bonuses
  • RSU's (Restricted Stock Units)
  • Immediate benefits (Health, Vision, Dental – individual employee)
  • (10) Company Wide Holidays
  • Unlimited Paid Time off (performance based)
  • ESPP (Employee Stock Purchase Plan)
  • Opportunities that accompany a high growth organization

 

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows.

 

RingCentral is headquartered in Belmont, California, and has offices around the world.

 

RingCentral is an equal opportunity employer that is committed to workplace diversity.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that encompass working together and having fun!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Customized development tracks
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