Mobile Product Manager at Zen Planner

| Greater Denver Area
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Job Description

This role is a key contributor in helping Zen Planner and Daxko (parent company) to develop and launch a new consumer-facing mobile app with a user experience that will be second to none. If you love fitness and mobile - this is your dream job.

Reporting to the Director of Product Management, the primary responsibility of the Mobile Product Manager is to ensure that our mobile applications deliver maximum value to our customers and meet market requirements.

The Mobile Product Manager is accountable and responsible for managing the entire lifecycle of the product, or product components for which they are responsible, from defining and shaping the requirements and building the business case through to product delivery, launch and management through end-of-life. In this position, the Mobile Product Manager will fulfill the Product Owner role on the Agile Product Team.

Product Owners are a crucial position on our Agile Product Teams and play a key role in the success of Daxko products. The Product Owner works closely with the Product Management team, and directly with customers, to understand the market needs. They are responsible for conveying market needs to the Product Team in the form of user stories. The Product Owner is also responsible for prioritizing the backlog based on business value and serving as the point person for the Software Developers and User Experience Designers on the Product Team. The Product Owner participates in standard Agile ceremonies including stand-ups, backlog grooming, and sprint planning. The Product Owner is responsible for acceptance testing of new features to ensure they meet the agreed upon acceptance criteria and overall market need. They are responsible for defining success criteria, ensuring measurement of the necessary metrics, and monitoring and reporting out on progress towards these success criteria.

Primary Responsibilities:

  • Be a trusted subject matter expert in the market. Must understand, in depth, the target market and user base and use this knowledge to guide product decisions.
  • To develop market knowledge, it is expected the Mobile Product Manager will:
  1. Spend appropriate time in the field speaking with customers and observing their use of the product
  2. Interact with internal stakeholder including technical support and sales teams
  3. Work with the Design Team to plan and execute primary research
  4. Consume secondary research from multiple industry sources
  • Be a trusted subject matter expert in the relevant product domain. It is expected that the Mobile Product Manager will quickly become an expert in the product from a feature / functionality perspective.
  • Author and prioritize User Stories in the Product Backlog to ensure a constant flow of value to market through the Agile Product Team.
  • Participate in Team Planning meetings and make yourself available to answer questions, provide feedback, clarification, and guidance during the execution of each Development Sprint.
  • Perform product demonstration for internal stakeholders and key customer opportunities.
  • Conduct and manage customer feedback sessions.
  • Review and accepts or reject completed work from the development.
  • The Mobile Product Manager is responsible for Stakeholder Management across all of Daxko (Zen Planner parent company) including Product Marketing, Technical Support, Sales, and Operations. This includes effective communication of product updates both in regular demonstrations of new functionality as well as written and spoken communications as necessary to ensure successful adoption of the product.
  • Engaging with stakeholders as required to ensure that all relevant inputs to the Product Backlog have been collected and prioritized.
  • Work across Daxko product portfolios to manage dependencies and ensure successful development of dependencies across multiple teams and backlog items and to maintain alignment to the product vision and roadmap.
  • In collaboration with stakeholders, ensures that the product backlog is constantly prioritized to ensure delivery of maximum business value.
  • In determining relative business value of the backlog items, uses necessary inputs such as customer priorities and the need to address technical debt.

Qualifications

About You

  • Detail oriented, manages time and tools effectively, excellent internal workplace communicator
  • Excellent communicator in person, on the phone, in email, and with social
  • Loves testing out new approaches, knows how to measure the impact and adjust
  • Not afraid of conflict – able to check your ego at the door for the benefit of the product and team
  • Flexible - change and uncertainty don’t faze you

Required Skills:

  • Four-year degree preferred
  • 2+ years of relevant product management, product owner, or business analysis experience in an agile software environment – mobile experience required
  • Basic knowledge of web & native mobile software
  • Strong time management skills
  • Must thrive in a fast-paced, time-compressed and dynamic environment
  • Excellent verbal and written communication skills
  • Able to comfortably and effectively present to large groups of stakeholders
  • Knowledge and practical experience with Lean Startup methods and tools
  • Knowledge and practical experience with Agile development methodologies and Product Owner role
  • While experience in the fitness industry is strongly preferred, must either have prior fitness industry experience or history of learning new domains quickly

Preferred Skills:

  • Ability to use wireframing tools to prototype new functionality
  • Enterprise product management experience strongly preferred
  • Prior experience as an Agile Product Owner strongly preferred
  • Scrum Product Owner certification a plus
  • Experience working with remote teams a plus

Additional Information

The Daxko Nation includes several distinct brands: Daxko, CSI Spectrum, Club Automation, AAC, SugarWOD, and Zen Planner. Through these brands, we deliver comprehensive technology solutions and experienced services to health & wellness facilities. Since we began in 1998, we’ve grown to span 68 countries, 10,000 facilities and over 20 million members. Our customers rely on us to be the engine of their growth with deep insight, guidance, technology solutions, and exceptional experiences that make us the industry’s recognized #1 software provider.
Our company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation of providing “career defining” opportunities for team members willing to pursue them.
With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

  • Flexible paid time off 
  • Affordable health insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • Casual work environment
  • Plenty of free food and caffeine

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • BootstrapLibraries
    • webpackLibraries
    • SpringFrameworks
    • Spring BootFrameworks
    • Microsoft SQL ServerDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • JIRAManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen

Location

You can find us on the hundreds of miles of nearby trails or enjoying lunch from one of the many fast-casual favorites on the lawn at Civic Green Park

An Insider's view of Zen Planner

What’s the vibe like in the office?

Pop into our office around 1:15 p.m. any given day and you’ll see team members coming back from their lunch fitness class, martial arts class, or a trail run. We live and breathe fitness, from Ironman athletes to folks just starting their journey. Most people who work at Zen Planner get fitter by being in an environment that normalizes fitness.

Cody Sunkel

Director of Sales

What does your typical day look like?

I typically start my day super early working out at a local CrossFit gym. The work day starts with a stand-up, collaborating with Product Managers, Developers & Designers to make sure we are solving the right problems for our customers. I spend my day doing user research, journey maps, prototyping, tests and tweaking UI. Every day is different.

Erika Bazo

Senior UX Designer

What does career growth look like on your team?

We’re growing so quickly and it’s creating a lot of opportunity for the team. We’re focused on defining new roles, hiring and training the team in order to launch into a new organization structure that will position Marketing in a whole new light within our company. My goals right now are to effectively scale through such rapid growth.

Kinnick McDonald

Sr. Director of Marketing

What is your vision for the company?

To make the world a healthier and happier place. We want to give fitness business owners everything they need to have the biggest impact they can on their communities. We believe that if we can better equip those who are most passionate about fitness, we can help fix what is broken about our society’s view of health and fitness.

Matt Share

Director of Product

How does the company support your career growth?

We believe in realizing the potential of each individual and team. We constantly grow by learning from each other and providing plenty of mentoring opportunities. We try new things and experiment to improve. We work with people in a variety of roles to grant us new perspectives. We embrace challenges as a tool to push ourselves to the next level.

Chad Kembel

Senior Engineering Manager

What are Zen Planner Perks + Benefits

Zen Planner Benefits Overview

Zen Planner has been recognized for providing team members with competitive benefits that celebrate its culture, promote health & wellness, and help team members achieve their goals. We make the world a healthier, happier place and it starts with helping our employees be healthier and happier!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Zen Planner has a culture committee that manages our fun office events from things like ice cream test tasting to our holiday parties.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Zen Planner's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability Insurance
Company-paid long and short-term disability insurance provides 60% of your pre-disability earnings up to certain limits.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Zen Planner provides a wealthy health insurance plan through BCBS with options for PPO and HDHP. Company contributes to the cost of both plans for all levels of coverage.
Life Insurance
Zen Planner provides company-paid life insurance policies for $100,000 to all full-time team members.
Wellness Programs
Onsite Gym
Team workouts
The Zen Planner team gets together for group workouts, yoga and meditation sessions led by our certified team instructors at our on-site fitness/yoga studio.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Zen Planner's 401(k) retirement plan matches 50% of an employees contributions up to 7% of their annual base salary.
Company Equity
Company equity is available for some Senior Leadership positions.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Up to 8 weeks of recovery leave at 100% of base pay to birth mothers. Up to 2 weeks of bonding time at 100% pay to new parents (including birth mothers) - adoption/surrogacy included.
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Zen Planner offers flexible PTO with no accrual necessary.
Paid Volunteer Time
Sabbatical
Zen Planner offers full-time team members a 4-week paid sabbatical leave for every 5 years of service from the date of full-time hire.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Zen Planner employees share in a free team lunch on Friday.
Game Room
Our game room includes Ping Pong, Foosball, Video Games, Darts.
Stocked Kitchen
Zen Planner has a stocked kitchen with healthy snacks, fruit, and organic coffee.
Some Meals Provided
Free weekly Friday lunches allow us to eat and hang out together. We also pass around the Kettlebell Award, a weekly peer-nominated recognition for doing great work.
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Fitness Subsidies
In an effort to promote team-member health and wellness, Zen Planner provides a monthly fitness reimbursement of up to $100 to all team members. All fitness facilities are eligible.
Professional Development Benefits
Cross functional training encouraged
Promote from within
Time allotted for learning
Zen Planner sets aside time for growth and learning, connecting our team members to the tools to drive their career, both in technical function and leadership development.
Online course subscriptions available

Additional Perks + Benefits

Some of our favorite perks we enjoy include a dog-friendly office stocked with tons of free healthy snacks and organic coffee, a $100 monthly fitness reimbursement, free weekly lunches on Fridays, impact days where we volunteer for special projects in the community twice annually, and a paid 4-week paid sabbatical leave after 5 years of service, plus more!

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