Marketplace & API Group Product Manager at Zoom Video Communications
Zoom is the ultimate communications platform for collaborative work whether remote, hybrid, or in-person. One key aspect of this is the ability to integrate multiple apps and tools that we love in our workplaces, right into the core Zoom experience through the Zoom App Marketplace. With app categories spanning analytics, customer service, finance, healthcare, collaboration, and even games, the Zoom App Marketplace creates a seamless integration of in-product apps for more productive, collaborative work, and happy teams!
With that, we are seeking a Group Product Manager with extensive API and Marketplace experience building and integrating 3rd party collaboration software at scale. In this role, our Group Product Manager, Marketplace and API will have a unique combination of deep technical backend understanding, balanced with customer empathy, strong execution capability, a track record of building strong business partnerships, and delivering impactful business results. You will have the opportunity to lead other Product Managers, as well as business stakeholders on scaling Zoom’s ecosystem. You are joining a collaborative team of top-performers, where you can add your expertise to make a meaningful impact.
Strategize, define and execute the Zoom Marketplace and APIs roadmap.
Motivate and manage a team of Product Managers over the Marketplace and APIs areas.
Define key performance indicators and continuously measure performance of metrics.
Drive partnerships with end-users and developers to build a best in class partner ecosystems.
Evangelize and promote the Zoom Marketplace and developer platform with external customers and partners.
Create product plans, requirements and documentation that are informative, concise and drive effective decision making and accountability for product success from design through delivery.
Partner with Engineering to create a robust and scalable platform that can handle trillions of transactions.
Proven experience delivering API products, with ability to clearly articulate end-to-end processes.
Solid real-time communications expertise; deep knowledge of API best practices, backend platform and cloud technologies.
Strong understanding of auth models, permission scopes, rate limits, and other critical platform components.
10+ years of experience excelling in a B2B or B2C SaaS product management role.
Clear, concise and effective written and verbal communication skills.
Ability to manage multiple deadlines, a fast-paced environment, and agile enough to pivot as needed.
Articulate complex technical information in digestible presentation for all non-technical parties involved.
Bachelor's degree in Computer Science, Computer Engineering or related field requires.
Ideally, knowledge or experience building services with privacy and security compliance in mind.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
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