Learning Management System Product Manager at Zoom Video Communications

| Greater Denver Area
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As a Learning Management System Product Manager, you'll partner with internal cross functional teams, as well as Product and Engineering teams from our LMS vendor to define and prioritize platform capabilities, functional features including UI layouts, workflow engines and machine learning capabilities. You'll work with cross functional business stakeholders from Customer Support, Channels, Security, Compliance, Marketing, Communications,, and HR organizations. You'll also partner with internal IT teams to maintain integrations into the platform. This is an opportunity to join a team that’s helping shape how we can transform the learning experience for our customers and employees.

What You'll Do

  • In this cross-functional role, you will work closely with our services, support, sales enablement, people experience, security, compliance, communications, and marketing teams to help drive growth and adoption for Learning Management Services.

  • Identify the needs and objectives of the above stakeholders and ensure that product implementation meets those requirements

  • Partner with LMS vendor’s Professional Services team to drive the LMS program and different phases of the rollout

  • Participate during the design phase and help prioritize the features important for Zoom and create the Zoom brand 

  • Drive feature prioritization and detailed product definitions for the platform across various modules as part of the phased rollout as well as prioritization of strategic product feature releases and updates 

  • Define and maintain a platform roadmap with inputs from all partners, including Engineering, HR, Compliance, Security, Sales Enablement, and Customer Support teams.

  • Help create a governance model to drive platform management and business adoption of key capabilities of the platform including managing of key metrics and enable stakeholders to create robust reporting

  • Drive Portfolio Management including demand management, project prioritization, business value, and impact of prioritized projects 

  • Drive quarterly product updates and communicate the updates on the product roadmap and key initiatives to senior leadership and stakeholders

  • Support system admins (i.e., internal customers from different business units) with training and troubleshooting

  • Establish strong partnership with leaders across the company, various business stakeholders, system integrators and internal IT teams


What You'll Need To Succeed

  • BA/BS degree 

  • A minimum of five years of technical product and/or project management experience

  • A passion for working with business stakeholders, developers, learning new technologies, and evangelizing learning capabilities

  • Experience with enterprise platforms like ERP, CRM or HCM, LMS is strongly preferred

  • Excellent written and verbal communication skills with a unique ability to translate service offerings into business benefits

  • Excellent public speaking and presentation skills to present at external industry events and webinars

  • Experience in launching new services or solutions is a plus

  • You’re a pro at building differentiated messaging and assets

  • You’re humble and have a natural curiosity to always learn more

  • You’re really a rock star and multi-task like nobody’s business

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Shell/BashLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • SalesforceCRM
    • ClariCRM
    • OutreachEmail
    • KnowledgeTreeEmail

Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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