Laed Product Manager, Partnerships

As a Lead Product Manager, you will develop scalable UCaaS product solution and integration capabilities to onboard Zoom’s global strategic and reseller partners. You will be the “Voice of Partner” inside the Product & Engineering organization, and develop requirements to address the needs of Partners & our joint customers. You will closely work with strategic partners to launch an integrated & differentiated solution that delivers happiness to our joint customers. You will work closely with cross functional stakeholders to review business/contractual terms, develop pricing & packaging, develop integration guide to onboard partners with Zoom’s UCaaS offerings by enabling seamless ordering/billing/transport integrations. 

Your goal is to reduce friction from the partner onboarding process and scale partner programs to accelerate revenue growth via channel. You will collaborate with product (line) managers to introduce new product offers, and maintain product parity across direct and indirect channels.

 

Responsibilities:

  • You will build partner onboarding playbook & integration model

  • You will develop use cases and requirements to build APIs for integrations

  • You will be an expert in all aspects of Zoom product and platform

  • You will closely work with partners to go to market and develop joint roadmap

  • You will execute complex integration projects flawlessly by closely collaborating with partners

  • You will drive solution design by closely working with engineering & DevOps

  • You will maintain and execute a roadmap for partners

  • You will closely align with BD and Channel teams to set partner expectations 

  • You will communicate with executive team on progress, plans, and issues

 

Requirements:

  • 10+ years of product management or product development experience

  • Working experience with strategic partners

  • Working experience Cloud Communications and Collaborations industry

  • Expertise in Cloud PBX

  • Ability to write strong user stories and product specifications

  • Cross-functional leadership and strong internal drive

  • A bias for action and ability to build internal champions across the organization

  • Detail-oriented, organized, ethical, responsible, & self-motivated

  • Demonstrate data-driven decision-making skills

  • Experience with development tools (e.g. Jira)

Bonus:

  • OSS/BSS integration experience is a plus

  • Experience on Data Privacy/GDPR/Data Residency is a plus

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
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Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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