Implementation Conversion Analyst- Product Consultant I, FIS University Program at FIS
Position Type :
Type Of Hire :
Associate Development Program (Full Time Hire)
Education Desired :
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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
Join the 2021 FIS University Program!
As a 2021 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including quarterly performance connects with your manager and bi-annual merit reviews.
This two-year full-time program has a start date of June 28, 2021 with a dedicated “Learning Week” where you will;
Learn how to work within a corporate environment
Learn the structure of FIS and options for growth within the organization
Hear from FIS leadership about their journey and participate in senior leader networking opportunities
Build a network of your peers from across the organization
About The Team
This role interacts with a team of commercial professionals and support teams across the organization. The team holds a high degree of internal and external relationships specific to the payments industry and across our vast product estate. The team is a dynamic and motivated group driving business in a high-growth market segment.
What You Will Be Doing
You will be the named technical expert working alongside our commercial teams in technically onboarding new customers and new functionality for existing customers. You will ensure a timely integration and support all technical interactions throughout the onboarding process. You will also provide consultancy and project management oversight throughout the process.
Quality and timely reporting back to project manager of progress, exceptions, and project risks and issues
Advise on user acceptance test strategy and provision of detailed scenarios constructive contributions to project team in terms of skills and knowledge sharing, and problem resolution
Project Scope confirmation and weekly customer touchpoints throughout onboarding/project
Develop and implement appropriate integration approach with support from BDMs/RMs for our customers
Support handoff between the pre and post sales service ensuring the customer is “live” within agreed timescales improving the time to revenue
Ensure merchant solutions comply to internal and Card Scheme standards (e.g PCI DSS) to minimize risks and maximize merchant service income
Be the internal point of referral and undertake team training as required, to increase personal knowledge across full product offering
What You Bring
Bachelor’s degree from job discipline
Proficiency in Microsoft Office Suite
Self-motivated and willingness to learn
Excellent communication and interpersonal skills
Added Bonus If You Have
Highly organized with a good appreciation of project management skills
Able to engage and influence people at all levels
Able to build understanding and trust with internal and external colleagues
Able to identify and systematically identify solutions
What We Offer You
Competitive salary and excellent benefits
The chance to work on some of the most challenging, relevant issues in financial services & technology
A broad range of professional education and personal development possibilities – FIS is your final career step!
Time to support charities and give back in your community
A work environment built on collaboration, flexibility and respect
View our benefits here: https://cdn.phenompeople.com/CareerConnectResources/FIGLUS/documents/2021BenefitsSnapshot-1611561721803.pdf The posted salary range describes the minimum to maximum range for this job description in the state of Colorado. The salary range is posted in accordance with the Colorado Equal Pay For Equal Work Act. The salary range for this same position may be lower or higher in markets outside of Colorado.$47,930 - 78,130
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.