FareHarbor Sites Product Owner

| Hybrid
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Role description:

The FareHarbor Sites Product Owner serves as the point person through the feature development cycle for updates and improvements to the FareHarbor Sites product. They act as a source of knowledge and are integral in understanding use cases, identifying pitfalls, and helping to solve problems. Product Owners also communicate with both internal and external stakeholders about requirements, release times, and prioritization, and work with the team to make sure that projects are moving ahead on schedule.

Responsibilities:

  • Effectively communicate feature requirements to all necessary stakeholders
  • Work with senior team members and design members to ensure feature releases encompass all necessary requirements.
  • Help stakeholders prioritize and choose high-value ROI initiatives.
  • Ensure that the development team is able to deliver features on time and with the agreed upon specifications.
  • Ensure the development team is able to have swift answers to time sensitive technical and use-case scenario information.
  • Serve as a source of knowledge and expertise when discussing impact and scope surrounding roadmap initiatives.
  • Anticipate pitfalls and shortcomings within the feature development process.
  • Communicate effectively with internal departments at FareHarbor surrounding feature changes, updates, and statuses.
  • Communicate effectively with senior team members throughout the stages of development to convey progress, issues, bottlenecks, or additionally available opportunities.
  • Wear a variety of hats throughout the product development cycles, including and not limited to project management, sourcing, QA, department communication, and more.
  • Maintain a deep knowledge of the FareHarbor Sites product and engage in continuous ongoing learning in areas of lower proficiency.

Requirements:

  • 1+ years of product management experience.
  • Have the ability to learn quickly and understand complex systems.
  • Be comfortable with a fast-paced, demanding environment.
  • Be motivated, hard-working, and able to lead by example.
  • Be able to communicate effectively with both technical and non-technical individuals.
  • Work well and collaborate effectively within teams.
  • Working knowledge of Agile framework.

Benefits:

  • 23 PTO Days
  • Paid Holidays
  • 100% Paid Medical Insurance
  • Dental Insurance and Vision
  • Central Denver Location
  • Social Hours & Events
  • 401k + Employer Match
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Technology we use

  • Product
  • Sales & Marketing
  • People Operations
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • Close CRM
    • Campaign MonitorEmail
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • Airtable Project Management

Location

1700 Broadway, Denver, CO 80202

An Insider's view of FareHarbor

What are some social events your company does?

We have a variety of monthly social events for each of our offices to take part in - including a summer and wintertime party. One event is Aloha Friday, one Friday a month, where we come together in person to share important regional updates, enjoy lunch together and a happy hour in office.

Brooke

Recruiter

How do you collaborate with other teams in the company?

In my role as a dashboard specialist, I work closely with teams that interact directly with clients, like Account Managers and Support Agents. They handle the “what” and "why" part of the changes, while I take care of the "how" by implementing technical updates to the dashboard.

Claudia

Enterprise Client Dashboard Specialist

What makes someone successful on your team?

In the role of a Mid-Market Account Manager, success takes on many different forms as each individual brings their own unique approach and style to the table! In my experience, success on the Account Manager team stems from a proactive and "be curious" approach.

Chandi

Mid-Market Account Manager

How do your team's ideas influence the company's direction?

On Quality Control we are responsible for thinking critically about our product and giving feedback to make it better. Additionally, because we have an abundance of knowledge about product usage, we are often a source of information for other departments.

Alley

Director, Quality Control

What’s the vibe like in the office?

The vibe in the office is fantastic. It is a highly collaborative environment that is full of positivity. It's a place where we all come together to do our best work. In the office everyone is accessible and happy to answer any questions you might have.

Quinton

Recruitment Coordinator

What are FareHarbor Perks + Benefits

FareHarbor Benefits Overview

* 26 days of paid time off (PTO) and 12 Public Holidays
* Full medical insurance
* Dental and Vision Insurance
* Employee Assistance Program
* Life Insurance
* Short-Term Disability
* 401k plan with employer matching
* Alotted hours towards volunteering
* A casual office environment with tons of company-wide and team building events like First Friday mixers, outings, and more! 

Culture
Volunteer in local community
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Global, hybrid all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
47% of people managers are women as of May 2023
Hiring practices that promote diversity
All interviewers go through a training with a focus on unconscious bias and how to mitigate its effects. Our hiring process is designed to reduce bias through consistent, skills-based assessment.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
We have a team of Wellbeing Ambassadors that provide wellbeing initiatives throughout the year for employees to participate in.
Mental health benefits
We provide a Headspace subscription to all employees and their families.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Personal development training

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