Director, Product Management at GHX

| Greater Boulder Area
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In this hands-on management role, the Director, Product Management is responsible for the complete Product Lifecycle and commercial management of our Vendormate Credentialing product line. This position leads a team of Product Managers and/or Technical Product Managers, providing strategic and operational direction, motivation, technical support and guidance.

Principal duties and responsibilities:

  • In partnership with the Market Managers, reviews business opportunities to optimize the product portfolio through analysis and understanding of targeted markets, segmentation efforts, market trends, new technology, consumer needs and competitive environment
  • Develops strategic business cases and in partnership with the Product Manager and TPMs, creates product roadmaps to deliver on the product vision and delivery; supports the sales process, market requirements, GoToMarket planning and Education
  • Collaborates with the Market Managers and other stakeholders to define product roadmaps and go to market strategies that enable achievement of revenue goals and competitively position the solution for future growth
  • Manages the entire product line life cycle from strategic planning to tactical activities and serves as an internal voice for the customer on new or already existing products throughout the product lifecycle
  • Performs ongoing and formal annual operating agreement (“AOA”) review of commercial roadmap in support of customer needs and business goals, from inception and business case to successful product market acceptance, launch, enhancement and end-of-life while managing the business performance of the product through the lifecycle.
  • Monitors and analyzes how well a GHX product is performing, to include product profitability, actual to planned revenue, customer satisfaction, and retention / renewals
  • Reviews internal metrics to determine how the product impacts the company operations
  • Reviews areas that may impact product profitability, to include product life cycle, quality, technical support, marketing programs, and sales support
  • Manages a group of products and services that meet market needs; assesses the health of the portfolio and how components contribute to corporate strategy
  • Creates product roadmaps illustrating the vision for the product.  Describes the idea or stereotypical users that represent the programming targets
  • Writes scenarios for user personas to describe instances of market problems or situations that illustrate why product requirement is necessary
  • Supports sales and sales operations on advancing the product(s) visibility, understanding, and when required, direct client sales support
  • Reviews the release plan with periodic checkpoints of progress in each of the operational groups

Required Qualifications:

  • Bachelor’s degree in related discipline, or a combination of education and related experience
  • Minimum of 5 years’ product management and leadership experience, either leading dedicated indirect teams or direct reports
  • Prior experience in healthcare
  • Experience with SaaS (Software as a Service) delivered applications and business models
  • Experience with blended delivery models (in source, outsource, partnered)
  • Process optimization experience
  • Ability to drive results both individually and in a matrixed environment
  • Willingness to roll up the sleeves and drive projects to completion
  • Technical aptitude to understand product dynamics and recommend product enhancements
  • Strong business acumen, with an understanding of accounting/financial principles
  • Strong executive presence
  • Highly adept at working collaboratively across multiple business and technical functions
  • Excellent leadership skills, with the ability to be self-directed with strong initiative
  • Sound project management skills, and well organized




GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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Technology we use

  • Engineering
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GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

What’s the vibe like in the office?

The vibe in our office is supportive, collaborative, and challenging. I can count on my team to celebrate my success and help me learn when I fail. We push each other to do our best every day.


Customer Success Manager – Center of Excellence

How do you collaborate with other teams in the company?

What works for me is bringing organic chai in from time to time for what's now known as "Tea Thursdays." I start brewing Masala chai early in the morning and prepare mugs, almond milk, and sweetener. Collaboration is my cup of tea!


Technical Process Analyst II

How does the company support your career growth?

At GHX, your career is what you make it. My team frequently conducts skip-level meetings where we have open dialogue around career aspirations, projects we want to execute on, and any roadblocks we’re hitting. I’ve always felt empowered to grow here at GHX.


Manager, Financial Planning & Analysis

What are GHX Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $3500 annualy for continuing education.
Time allotted for learning
Online course subscriptions available
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