Director, Product Management - ePay

| Remote

Description

 

In this hands-on management role, the candidate is responsible for the complete Product Lifecycle and commercial management of Electronic Payments related software and solutions, to include day-to-day management of Technical Product Managers, providing direction, motivation, technical support and professional development opportunities. 

Will evaluate business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. 

Applies broad knowledge of financial services, financial business processes, customer experience design and GHX capabilities with in-depth analysis of market position to create and expand the portfolio of GHX products and solution alternatives. 

Works cross-functionally with multiple GHX departments and business units to create products and validates early product definitions with customers.  Significant levels of interaction with customers, account management and sales roles. 

Using technical expertise and industry experience, formulates product strategies and identifies new product opportunities.

Will also ensure alignment of roadmap to customer needs and business goals, to include overseeing successful product market acceptance, launch, enhancement and end-of-life while managing the business performance of the product through the lifecycle.

Principal duties and responsibilities:

  • Assesses market opportunities and customer needs to develop business case, product strategy and product roadmaps.
  • Effectively communicate and lead product discussions with senior leaders at customers and business partners.
  • Actively manage short and long term roadmap via effective prioritization, capacity planning and communication to meet vision, market needs and scale.
  • Investigates different technologies and business models (both inside and outside the company), and considers how they might be applied to solve a given market problem.
  • Monitors and analyzes how well a GHX product is performing, to include product utilization, profitability, actual to planned revenue, customer satisfaction, and market share.
  • Reviews internal measurements to determine how the product impacts the company operations.
  • Reviews areas that may impact product profitability, to include product life cycle, quality, technical support, marketing programs, and sales support.
  • Understands why recent evaluators of the product did or did not buy.
  • Understands and drives the effect customer experience and design have on customer adoption, growth and scale.
  • Manages a group of products and services that meet marketing needs. Assesses the viability of the portfolio and how its components contribute to corporate strategy and distinctive competence.
  • Manages the portfolio like a “product” (business case, positioning, sales process, market requirements, and marketing plan).
  • Solves market problems using distinctive competence and creativity.
  • Creates product roadmaps illustrating the vision for the product. Describes the idea or stereotypical users that represent the programming targets.
  • Writes scenarios for user personas to describe instances of market problems or situations that illustrate why product requirement is necessary.
  • Reviews the release plan with periodic checkpoints of progress in each of the operational groups.

Required Experience:

  • Bachelor’s degree in related discipline, or a combination of education and related experience.
  • 7+ years’ Product Management experience, preferably with background in software-based solutions for accounting (AP, AR) and/or finance, supply chain and/or complex collaboration applications.
  • 7+ years’ proven professional experience in banking, finance, or financial technology (fintech) with a focus in payments (B2B), preferably in healthcare.  Prior management and leadership experience, either leading dedicated indirect teams or direct reports desired.
  • 7+ years’ team management experience, to include proven ability to identify talent.
  • Experience with SaaS (Software as a Service) delivered applications and business models.
  • Experience with blended delivery models (in source, outsource, partnered).
  • Strong business acumen, with an understanding of accounting/financial principles.
  • Highly adept at working collaboratively across multiple business and technical functions.
  • Excellent leadership skills, with the ability to be self-directed with strong initiative.
  • Sound project management skills, and well organized.

Required Qualifications:

  • Bachelor’s degree in related discipline, or a combination of education and related experience.
  • 7+ years’ Product Management experience, preferably with background in software-based solutions for accounting (AP, AR) and/or finance, supply chain and/or complex collaboration applications.
  • 7+ years’ proven professional experience in banking, finance, or financial technology (fintech) with a focus in payments (B2B), preferably in healthcare.  Prior management and leadership experience, either leading dedicated indirect teams or direct reports desired.
  • Will substitute significant experience in customer experience design, UI design, or similar for some years of experience in banking, finance, fintech.

 

Estimated Salary range for this position: $129,750 - $169,050

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/ 

 

GHX: It's the way you do business in healthcare

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 800 people worldwide. Our corporate headquarters is in Louisville, Colorado, just outside of Denver, with additional offices in Europe, Atlanta, Georgia, Chicago, Illinois, and Omaha, Nebraska.

Read Full Job Description

Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

How do you collaborate with other teams in the company?

What works for me is bringing organic chai in from time to time for what's now known as "Tea Thursdays." I start brewing Masala chai early in the morning and prepare mugs, almond milk, and sweetener. Collaboration is my cup of tea!

Octavian

Technical Process Analyst II

How does the company support your career growth?

At GHX, your career is what you make it. My team frequently conducts skip-level meetings where we have open dialogue around career aspirations, projects we want to execute on, and any roadblocks we’re hitting. I’ve always felt empowered to grow here at GHX.

Brittany

Manager, Financial Planning & Analysis

What are GHX Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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