Director, Digital Product
Department Summary
DISH is a Fortune 200 company, with a portfolio of businesses including traditional DISH TV, Sling TV, Retail Wireless businesses including Boost, Republic, Ting, and emerging OnTech In-Home services. We are also building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.
Opportunity is here. We are DISH.
Job Duties and Responsibilities
As we near the launch and roll-out of our 5G network, and continue to navigate the changing landscape in television, we are looking to invest in growing our consumer direct/omnichannel capabilities. This leader will be a key leader in building and enhancing this capability.
Reporting to the VP of Product, this leader will build and lead a team of product managers to build shared capabilities. You will lead the digital transformation and digital acceleration of a portfolio of businesses - ranging from our mature business (DISH TV), Sling TV, Retail Wireless businesses and OnTech In-Home services, among others. The leader will play a pivotal role in building digital-led technology capabilities and building the "Digital DNA" of the company.
Key partners/relationships: Business leaders (Retail Wireless, DISH TV, Sling), IT, MarTech, Experience Design, Operations leaders
Key Responsibilities
- Develop a deep understanding of the domain, including key features and capabilities, and how competitors and best-in-class firms address them, in order to inform product strategy.
- Build product roadmaps within the context of the business, customers, and technology landscape, and align them with strategic initiatives and metrics in collaboration with internal business partners.
- Communicate the product team's vision and roadmap throughout the organization using presentations and roadmaps, building alignment and support.
- Lead build/buy analysis for selected products with limited supervision and in collaboration with IT, ensuring that technology solutions align with business needs and goals.
- Build and foster relationships with vendors and SAAS providers, evaluating their products and services as potential solutions to business needs.
- Coach and mentor product managers and analysts on effective product execution, diving into the details when necessary to provide guidance and role-modeling.
- Coordinate with key stakeholders for all minor product and feature releases, ensuring that all parties are aligned and the product is delivered on time and within scope.
- Develop and execute programs to measure the effectiveness of the product within their domain and continuously improve it.
- Define and run testing programs within the domain, ensuring that the product meets customer needs and expectations.
- Continuously evangelize the product domain throughout the organization, building excitement and support for the product and its vision.
Key Knowledge, Skills, Abilities
- Strong analytical and problem-solving abilities, product management skills, along with great communication and collaboration skills.
- Diplomatic, relationship building and ability to influence people over whom you might not have direct authority.
- Able to move between the strategic 30,000 ft-view and tactical activity levels on a daily basis, focusing on the high level and product details simultaneously.
- Demonstrated ability to understand customer needs, market trends, technical concepts, and evaluate new ideas. Strong customer empathy, able to easily put themselves in the user's shoes.
- Demonstrated ability in leading world-class product organizations.
- Demonstrated success in both enterprise and more nimble/startup cultures.
- Demonstrated ability to attract, inspire and grow world-class product management talent.
- Executive presence and commercial acumen.
- Familiarity with a range of D2C platforms and solutions.
- Grit, a sense of adventure, and a willingness to learn and explore.
Skills, Experience and Requirements
- Bachelor's degree in business, engineering, computer science, or a related field.
- Master's degree in business administration (MBA) or a related field is often preferred.
- 10+ years of experience in product management, including experience managing a team.
- Experience with B2C platforms in the Communications/Media, Financial Services or Retail industry.
- Proven track record of successfully launching and managing products through their lifecycle.
- Experience in product strategy, roadmap planning, and product lifecycle management.
- Experience working cross-functionally with engineering, design, marketing, and sales teams.
- Experience with Design Thinking and Agile Framework methodologies.
Salary Range
Compensation: $175,000.00/Year - $250,000.00/Year
Compensation and Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.