MeetMindful is the leading dating app for singles interested in healthy living, wellness, and personal development. We're on a mission to empower people to make meaningful connections every day. We are a well-funded, Techstars alumni startup with an excellent track record of growth that values lean methodologies and a supportive team culture.
We're looking for a Community Manager to join our team in Downtown Denver.If you are ambitious, energetic and have an affinity for personal development and mindfulness, we want to connect with you.
At MeetMindful, culture is everything. Our team consists of fun, open-minded, radically-honest folks, all committed to development and growth in our lives, both personally and professionally, and we work to support each other as much as possible.
Company Perks Include
Unique and continuing "Conscious Leadership Group“ training
Excellent health, dental, and vision benefits
Optional health savings accounts (HSAs) and 401k(s)
Generous commuter & parking benefits
Unlimited vacation policy & vacation stipend
Regular company events and volunteer opportunities
A radically honest culture where feedback on processes is welcome and encouraged
Downtown dog-filled office with a sunny courtyard, yoga/meditation room and more!
What You'll be Doing
This is a part-time 20-30 hour Monday - Friday evening position with flexibility to help with team coverage weekdays and weekends as needed. As a MeetMindful Community Manager, you'll be primarily responsible for supporting MeetMindful customer base and helping to keep our community happy, engaged, and safe. This is an entry-level customer support position in our fast-paced startup environment, every day can (and will) be different. Your role is to take charge and assume responsibility for the following:
- Dive head-first into a fast-paced startup, and learn what it takes to serve a quickly growing membership community
- Respond to member questions and feedback via email support and live chat
- Promote engagement and adoption of new features across the MeetMindful platform
- Moderate member profiles to ensure a safe, high-quality community
Our Ideal Candidate Displays
- 1-2 years experience working in a customer-facing service role, and an eagerness to interface directly with people experiencing challenges every day
- Impeccable written communication skills, and a demonstrable ability to leverage online communication to authentically connect with others, in a way that is both professional and human.
- Enormous amounts of patience, compassion, and empathy, and the "thick skin" necessary to meet people where they are and serve—often in moments of frustration
- Strong time-management and organizational skills
- High emotional intelligence, a personal mindfulness practice, an affinity for mindful living and a drive for continual self-improvement.
Bonus Points If You Have
- Experience helping to drive customer success metrics within a support team
- Experience serving customers over the phone
- A technical background, or experience working with customers and developers on mysterious technical issues
How to Apply
Answer the following questions:
- How do you feel about dealing with people who are having challenges while finding their life partner?
- In previous roles how have you been able to positively impact others?
- How does mindfulness, personal development, or wellness show up in your life?
Send your answers and resume to [email protected]
Recruiter emails will be sent to spam with no reply.