Position Details:

Responsible for guiding defined Features through the Feature intake process and through post-release activities.

• Ensure stakeholders are properly maintaining Jira records and updating tasks throughout the SDLC. 
• Routinely meet with development to review release planning statues and to ensure features are being worked in priority order. 

Support service optimization efforts. 

• Standardize Statement of Work (SOW) templates and amendments for ACP offerings.
• Prepare effective materials instrumental in the SDLC planning and governance process (i.e. Jira reports, Excel documents, PowerPoint Presentations).
• Provide PI status detail, Feature status, and R&D capacity models.

Manage execution of Epics as well as new product build activities through the Product Lifecycle Management (PLM) build-out process.

In collaboration with the Product Manager, support identified selected products.

• Maintain internal and external vendor relationships including the contract lifecycle. responsibilities include annual notices, contract amendments, and statement of work.
• Create long term business development plan for product; support the business case process if required and feature development process
• Identify internal and client requested enhancements to the product through the intake, prioritization, and development lifecycle.

Performs subject matter expert duties for supported products, including acting as a resource for answering questions, explaining functionality, and assisting others in building product knowledge.

• Support SBU, PSG, and Services teams, as needed, with informational product overview sessions, as well as presenting new features through the SDLC. 
• Support the Quarterly Product Management Release Showcase initiatives by collaborating with the Product Management team to produce effective presentations to promote value-adding features to internal and external clients. 

Conducts market research and applies expertise to support product vision and strategic direction in the execution of the product roadmap.

• Understand the P&L around supported products and leverage information to influence project requirements and direction.
• Assist Product Managers in delivery of the product roadmaps.