Zoom (zoom.us) is the world leader in video communications. Hundreds of thousands of businesses turn to Zoom for video and web collaboration, and we have the highest customer satisfaction in our industry. In all measures - revenues, team, customers - Zoom is growing at an explosive pace. With our recent funding of $100M from Sequoia, we are expanding teams across our organization. Now is the time to get on board at Zoom. It's an awesome place to work, and we're looking for the best people to join us. 

Zoom Phone is looking for a porting specialist.

Responsibilities:

• Manage Project Ports from customers, CSM team, and account executives submitted to the Number Porting team. 
• Work closely with Zoom Voice global underlying carriers to transfer numbers
• Manage number porting fall out for all of Zoom Voice global customers.
• Monitor port requests and work to proactively to create a successful porting experience.
• Work cross functionally with internal teams to assist in any post port fall out issues to resolution.
• Train new Zoom Voice porting specialist as the team grows globally
• Assist in training internal teams to set customer expectations

Requirements:

• Working knowledge of VoIP industry.
• Experience with LNP processes 
• Team player with strong interpersonal skills.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Excellent time management skills.
• Attention to detail.
• Ability to multitask.
• Must be able to Deliver Happiness. 

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, veteran status. Our combined differences are what make us Zoom!